Aesthetically You Reviews 610

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and welcoming demeanor, making them feel at ease and well-informed throughout their visits. Many highlight the exceptional service, noting the efficiency of appointments and the personalized care received. The products and treatments offered are frequently described as life-changing, with many reviewers expressing satisfaction with the results and the expertise of the practitioners. However, some customers were dissatisfied with the professional setup, mentioning instances of staff gossiping and therapists checking their phones during treatments. These individuals felt rushed and not adequately cared for, indicating that their expectations were not met.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and expertise.... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Product

Users describe positive interactions with the product. Many customers are delighted with the results, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't recommend Michelle enough. After experiencing facial palsy, my confidence really took a knock. From my first appointment she made me feel completely at ease and truly listened to my c... See more

Rated 5 out of 5 stars

Received a very warm welcome by friendly reception staff. Comfortable waiting area with tea and coffee. On my operation day received full information and made to feel at ease by Ms Christina Wal... See more

Rated 5 out of 5 stars

Welcoming reception, really friendly people throughout, Amy listened and gave good advice - explained the options well so I could make an informed choice. No hard sell and no over promises, I came aw... See more

Company replied

Rated 5 out of 5 stars

I came to Aesthetically You for my first time ever trying Botox and tear-trough filler for crows feet and eye bags. For context I am female, 31 years of age. The results have honestly been life-changi... See more

Company replied


Company details

  1. Skin Care Clinic

Information provided by various external sources

Our philosophy here at Aesthetically You 'less is more'. We strongly believe that very few people need to go down the surgical route. Instead, we aim to restore and enhance your skin's natural beauty whilst maintaining soft, subtle results. All of our treatments are tailored to each individual client, in order to ensure you achieve the best possible results. Our clients return to us time and time again, referring their family and friends to our award-winning clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

610 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Facial Asymmetry due to Bell's Palsy and Synkinesis

I went to Michelle after years of frustration, trauma, and negligence from Bell’s Palsy and Synkinesis. It left me carrying a huge psychological burden that affected every aspect of my life and felt like an isolating, never‑ending battle. I had experienced poorly executed Botox and completely untailored treatment, which left me feeling hopeless and unable to trust anyone.

That all changed when I met Michelle. It’s safe to say I’ve finally found the safe hands I had been searching for. Michelle is not only exceptionally skilled at what she does, but she also has an extraordinary depth of knowledge in an area that is so often misunderstood. She truly understood the complexities of my condition and its individual needs. She is constantly looking for ways to improve my outcomes, and her passion and dedication are genuinely admirable.

After four rounds of EmFace and carefully planned, strategic Botox, a great deal of my asymmetry has been corrected and, most importantly, my confidence has started to return. More recently, we also subtly balanced my lips to correct some of the asymmetry, a small adjustment that has made a surprisingly big difference in how I feel. My eye looks wider and more open, my eyebrows are level, my smile appears far less wonky, and the tension in my chin and dimple is gone. To someone without this condition, these changes may sound minimal, but to someone living with it, they are huge and noticeable every day, whether in photos or in the mirror.

After years of carrying the emotional weight of this condition, this care has brought real relief. Beyond the physical improvements, being able to talk with someone who understands has made me feel far less alone. Michelle’s expertise and support have been invaluable, both physically and emotionally. It means so much to be supported by someone who genuinely cares.

Thank you, Michelle, for the extraordinary work you do and for paving the way for people living with facial palsy through education, awareness, and care.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Laser Hair Removal with Hollie

I have been seeing Hollie for my laser hair removal for over 2 years and she is simply fantastic. Her knowledge, experience and professionalism are evident and she is a wonderful, warm and friendly person. I would not hesitate in recommending her and the Aesthetically You team, who are all superb.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I honestly can't recommend Michelle enough. After experiencing facial palsy, my confidence really took a knock. From my first appointment she made me feel completely at ease and truly listened to my concerns. The treatments she has done have made such a positive difference - not just physically but emotionally too. I fully trust her and I wouldnt go anywhere else.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Warm, helpful and knowledgeable staff

Received a very warm welcome by friendly reception staff. Comfortable waiting area with tea and coffee.
On my operation day received full information and made to feel at ease by Ms Christina Walker and
Dr Tomasz Starega who preformed my procedure and explained to me throughout what was happening.
I felt completely pain free and at ease.
Follow up appointments always on time.
I would recommend Aesthetics Liverpool to anyone who wants and sort of work done.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

The Best Lip Filler EVER EVER EVER

I had lip filler with Michelle and OMG!!! We dissolved my previous filler first to start fresh and I did not think my lips could ever look like this!! The shape is insane and they look so natural and subtle. I had them filled due to Bell’s Palsy and my lips have been an insecurity for the last few years because of it. Getting lip filler has completely transformed my face for the better. I also HAVE to mention, Michelle is such a kind and welcoming practitioner❤️ THANK YOU MICHELLE xxxxx

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I completed my level 3 skin therapy…

I completed my level 3 skin therapy course with Aestheticallyou, it was such an amazing experience, from the information I learned to the beautiful people I met. Would highly recommended ❤️

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Michelle @Aesthetically Sculptra saggy arms…

Michelle @Aesthetically You has transformed my ageing arms with Sculptra.Since rapidly gaining and losing weight during my last pregnancy (26 years ago!) I have had saggy upper arms.Nothing else has improved their appearance.Michelle's expert skills and experience have worked wonders.This Christmas I felt confident enough for the first time in years to go out wearing sleeveless tops.Michelle has a very caring attitude and knows how to make you feel at ease .She is also very honest and realistic when discussing treatment options.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND EMFACE

After a lifetime of low confidence with the uneven symmetry with my face. Never smiling. Being under maxilofacial for many years. I went in 2024 to have a conversation with Michelle to talk about Emface and if this would work for me. After 1 year 2 blepharoplasty surgeries. I then returned to the clinic to explore Emface again.

Its the best decision I have ever made. After 4 sessions. There was a visible difference. I can't thank Michelle and team enough.

I would highly recommend emface. Don't keep putting it off.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent results for treatment of facial palsy

I cannot praise Michelle and her team at Aesthetically You highly enough. Since September this year, I have undergone treatment for Ramsay Hunt - a type of facial palsy - at Aesthetically You using a combination of EMFACE and Botox and the results have completely surpassed all of my expectations.

Not only has Michelle’s treatment plan given me more movement and strength in the affected areas of my face as well as much improved facial symmetry, it has greatly improved my confidence and self esteem.

Michelle is an expert in her field and put me at ease from the first consultation and throughout the treatment. Every member of the staff team is highly professional, welcoming and friendly and the clinic is warm, modern and pristine throughout. The team, led by Michelle, are forward thinking and utilise cutting edge technology to give customers the best possible treatments.

I only wish I’d known about Aesthetically You and Michelle’s approach to treating facial palsy sooner. Anyone affected by facial palsy should visit this clinic - Michelle’s treatments are life changing!

12 November 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave such a kind review. It has been a pleasure to be part of your journey.

Kind Regards,
Michelle McLean

Rated 5 out of 5 stars

facial asymmetry

I’ve been coming to the clinic for over a year now for treatment to help with my facial asymmetry, and I can honestly say it’s been life-changing. Michelle truly specialises in this field and is the best at what she does. I recently had my Botox top-up along with an Emface treatment, and as always, the experience was exceptional. Michelle is incredibly kind, knowledgeable, and professional — she makes you feel completely comfortable and at ease throughout every appointment. I travel a long distance and stay overnight just to see her, but it’s absolutely worth it. I wouldn’t trust anyone else with my face.

1 October 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for kind words, Catherine. It has been an absolute pleasure having you in the clinic. Thank you for trusting me.

Kind Regards,
Michelle McLean

Rated 5 out of 5 stars

Incredible EMFACE for Bells Palsy

Michelle has been treating my long term facial asymmetry due to Bell’s palsy and she recently introduced me to EMFACE, I was nervous at first but I’m so glad she persuaded me to have it done and after 4 sessions the results are amazing, my face feels so much more relaxed and a synkinesis issue with my eye is almost non existent now. I couldn’t recommend this any higher, the process doesn’t hurt and my face currently looks the best it has for years, all currently without any Botox.

6 October 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Jon, it has been wonderful seeing you in clinic over the past 12 months. Thank you for trusting me!

Kind Regards,
Michelle McLean

Rated 5 out of 5 stars

My facial palsy experience


In April 2024, I was diagnosed with suspected Guillain Barre syndrome which caused bilateral facial palsy. As a result of this, I was unable to close my eyes, move my forehead, have control of lip movements and show any facial expression. This has had a huge impact on my confidence, self esteem and mental health. Over time, I have slowly gained slight movement back and am able to close my eyes and move my cheeks. My biggest concern has been that I have lost my smile. I hate having any photos taken as I am so conscious that I look like I am crying everytime I smile. I just didn’t know where to go to help any help. I spoke to a colleague in work who recommended Michelle at Aesthetically you as she specialises in facial palsy. I booked a consultation in at the beginning of August and from the moment I stepped into her room I felt understood. She explained her background and what her dreams are for supporting people with facial palsy. I couldn’t believe I finally found somewhere I felt could help. She explained that there is no guarantee with my treatment as every case of facial palsy is different. She recommended a session on EMFACE to see the impact. I booked in for a session for following week (12th August).
On the day of the session, Michelle took some photos in her room before I started. I was then taken to another room where I had a facial massage to cleanse the skin before we started. Every step of the process was explained clearly to me and they checked regularly that I was comfortable. To be honest, I could have fallen asleep I was so relaxed. After the session, photos were taken again. We noticed very slight movement in my right eyebrow and the apples of my cheeks were much sharper. We decided to book another session to see if we could make more progress.
Unfortunately at the time, the clinic was closing for 2 weeks so I couldn’t book in again until today (3rd September). Over the couple of weeks since having EMFACE, I have noticed I feel more relaxed in my face when I try to smile. It feels less forced and a more natural movement. I also have a small amount more confidence in myself. My family have commented that they have noticed changes in my face.
Obviously at the time 2 and a bit weeks felt like forever to wait for my next session, however this was not a bad thing. Michelle started the session again with photos and straight away I felt different and she could see I was holding my face more naturally when I smiled. My eyes were more open, my chin was not pebbling and straining to smile. I have had my 2nd session today and feel even more relaxed. My top lip is pulling less to one side as I smile and I just feel so much more natural when I do it. As a result, we have decided to wait another 2 weeks before my next session to see if there is even more progress. I can’t thank Michelle enough for everything she has done and all the work she is doing to support people with facial palsy. It is such an unknown and complex condition. There is certainly not enough information about it and treatment plans to help those who need it. I could not recommend the clinic anymore from the way the staff make you feel, to the explanations given during treatment. Thank you so much!! Can’t wait for my next session!

3 September 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave such a lovely review, Sarah. It has been a pleasure having you in clinic and I am so pleased with your results so far.

Kind Regards,
Michelle McLean

Rated 5 out of 5 stars

Life-changing results!

I came to Aesthetically You for my first time ever trying Botox and tear-trough filler for crows feet and eye bags. For context I am female, 31 years of age. The results have honestly been life-changing! I wouldn’t consider going anywhere else for future treatments now that I’ve been here. The clinic is beautiful and a very professional environment. The girls that work there are lovely too. I would 100% recommend this clinic and booking a consultation with Michelle to discuss treatments if you are unsure what to go for.

10 July 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review, lovely to have you in clinic!

Best,

Michelle McLean
Clinic Director

Rated 5 out of 5 stars

A wonderful experience with delightful results

I recently visited clinic to have Botox and Filler with the wonderful Michelle. Wow what an experience, I was very nervous and Michelle made me feel so calm and suggested the tweakments I needed. The treatment was so smooth, relatively pain free and instant results, particularly with the tear trough filler. Something I wish I had done sooner. I feel so much more youthful. I wouldn’t trust anyone else with my face. I love the less is more ethos of the clinic. The clinic is always spotless and everyone is so warm professional and welcoming, I can’t wait for my next visit.

16 June 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review, Amy, lovely to have you in clinic!

Best,

Michelle McLean
Clinic Director

Rated 5 out of 5 stars

Aesthetically you is the best

Visits to Aesthetically you is always a pleasure. Spotless clinic. Reception staff are helpful and cheerful. Michelle is always a pleasure to see and makes me feel at ease and with a wealth of knowledge to give.
Thank you

15 July 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review, Mary, lovely to have you in clinic!

Best,

Michelle McLean
Clinic Director

Rated 5 out of 5 stars

Great results

It’s only been a few days since my treatments and I already love my results. Michelle is fantastic at what she does, and always provides great advice. I wouldn’t go anywhere else

12 July 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review, Em, lovely to have you in clinic!

Best,

Michelle McLean
Clinic Director

Rated 5 out of 5 stars

great experience as always

great experience as always, lovely reception and a pleasure to have the treatment from amy. thank you! my tattoo has faded so much

10 July 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review, Ruby, lovely to have you in clinic!

Best,

Michelle McLean
Clinic Director

Rated 5 out of 5 stars

Fourth Morpheus8 appointment

Had my first Morpheus8 appointment with Amy today. I explained that the last treatments had really hurt and I was anxious. Amy made me feel at ease and it was amazing, hardly any pain at all and it was over so quickly. Would highly recommend 🌟🌟🌟🌟🌟

3 July 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review, Antonia, I will pass on your kind words to Amy!

Best,

Michelle McLean
Clinic Director

Rated 5 out of 5 stars

Great service

Great service from making the booking to the end result. Can’t thank the whole team enough.

3 July 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review!

Best,

Michelle McLean
Clinic Director

Rated 5 out of 5 stars

Excellent first apointment

Welcoming reception, really friendly people throughout, Amy listened and gave good advice - explained the options well so I could make an informed choice.
No hard sell and no over promises, I came away trusting this company and with realistic expectations. Prices seem reasonable too.

2 July 2025
Unprompted review
Aesthetically You logo

Reply from Aesthetically You

Thank you for taking the time to leave a review, Peter, I will pass on your kind words to Amy!

Best,

Michelle McLean
Clinic Director

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look