Purchased the new Micrososft Flightsimulator 2024 for XBox or PC. Almost 5 stars but. Internal ordering went well but, order confirmation was delayed due to internal issues at Aerosoft. An email to... See more
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Die Aerosoft GmbH steht seit mehr als 25 Jahren für hochwertige Simulationsprodukte. Mit über 30 Mitarbeitern und weltweit mehr als 50 freien Entwicklern zählt das Unternehmen heute weltweit zu den führenden Software-Herstellern.
Contact info
Lindberghring 12, 33142, Büren, Germany
- 02955 7603 10
- info@aerosoft.com
- www.aerosoft.com
Replied to 43% of negative reviews
Typically replies within 48 hours
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Prompt delivery
Prompt delivery, exactly as described and well packaged. Will use again.
It was delivered within 2 days
I bought a product that was delivered in two days (I'm not from Germany). I knew what I was buying, so I got what I bought - a physical copy of the game on DVD. Everything went smoothly, they informed me about the receipt of the order, payment, and shipment of the goods.
Extremely well made and the perfect…
Extremely well made and the perfect compliment to the Octavi.
I made a mistake (transfer instead of…
I made a mistake (transfer instead of visa) when ordering. This was fixed by a mail to sales support. It would have been easier if I had been able to fix my order straigthaway as the order was not even acknowledged yet. Apart from that no issue, quick delivery intra Europe.
Delivered exactly as promised
Delivered exactly as promised, well packed with perfectly adequate instructions. Software loaded easily and works as described on Fenix A320
Aerosoft is simply the best
Aerosoft has best Team, best visual product quality and fantastic support. Purchasing products is a pleasure because many payment options are available. Its hard to buy at competitors as they dont offer my prreferred payment method....
Only thing to improve is to make sure that for aviation simulation products - in this case airport models - have always correct procedures like sids and stars available as well. Once installed and flying to such airports these procedures are often not available compared with the default airports. Workaround is to enter sid or Star waypoints nanually into fmc. But this could be better

Reply from Aerosoft GmbH
Very straightforward ordering
Very straightforward ordering, shipping and arrived promptly. I could just recommend shopping!
The issue is with UPS....
The issue is with UPS....
They just dumped the package in front of our door, while we were at home. It could have been easily stolen and not the way to handle the package with such high sending costs.

Reply from Aerosoft GmbH
Only positive experiences so far
I have made two hardware purchases from Aerosoft to this day, most recently a HOTAS system. Orders have been handled and shipped very fast, and arrived in perfect condition.
The item took quite a long time to…
The item took quite a long time to arrive, but that wasn't the problem. The problem was, that I didn't get any information about the status over THREE months. Even if there was no change in the status, I would have preferred to get any kind of news from aerosoft.
Octavi IFR-1
I was surprised at how quickly the unit arrived. I had expected it to take a week or more but it didn't. The unit is as described and was a doddle to set up.
Now to learn how to use it properly.............
Thank you Aerosoft.
Delivered 3 days after order
Delivered 3 days after order. Material in excellent condition.
Every thing was easy to deal with
Aerosoft in general is pure garbage
Aerosoft in general is pure garbage. I will never know how they havent shut down yet. Every game they release is unfinished shit yet they still want to charge an extortionate amount. I really hope one day their studio will either figure out how to release a good and finished game, or they get shut down forever. They do not deserve any sort of revenue, they don't even deserve a business. Every game I see developed by "Aerosoft", I strongly avoid, since its just going to be massively disappointing. Avoid this company anyway you can, they are not worth giving your hard earned money too!!

Reply from Aerosoft GmbH
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