Adrian Flux Reviews 

No fuss process - good knowledge of product from sales advisor.

Up to now very good

You communicate well. You gave me a fair quote for my renewal - and I was satisfied with that. And when I called you with a query you were pleasant, knowledgeable and gave me the answer I needed. It's good dealing with you.

Professional helpful staff. Really delighted with our quote for insurance for our motorhome, beat all other quotes.

I heard about Adrian Flux through a friend that has their Kei Truck insured by them so i went onto the website and put my number in for a call back to get an insurance quote for my Honda Acty i have had imported from Japan.

Within 2 mins i got a call back from the reception desk and was transferred to a Quotes handler named James, no automated AI things which was honestly the best breath of fresh air to not be stuck in an automated loop for eternity.

James was very clear on everything and had a little back and forth with him on a very friendly level while still getting everything handled on the quotes side, legitimately the best call ive had professionally in my life.

Defiantly going to recommend the company when I'm going to car meets and things like that 10/10 experience.

Thank you James

Very good customer service, helpful and knowledgable.
Thank you so nice people to look after me.

By getting my car insurance sorted without any fuss and not pushing me to buy other insurance and doing the job very well .

Amazed that they wanted £645 for renewal of my mini insurance …. They came down £17 on discussion
I told them I had lower offers and managed to secure insurance at £306 in fact I had 20
Offers at this price .
I complained however that said this was the best they can do … so they no longer have me as a customer … rank profiteering !

Quick and easy to get insured fantastic

Very difficult to understand your phone call, person spoke far too quickly as though he just wanted to get on with it and little attempt to understand needs.
Arrangement fee too high for service received, £60. Will be looking around for an alternative broken when renewal due,

Very helpful as was at a point where I needed good advice and guidance. Staff were very helpful and clear and decisive.

Initially went well on the phone, but a week later after uploading two proofs of NCD still awaiting confirmation that these are acceptable.

great service. Good vfm

Excellent customer service very helpful and knowledgeable thank you so much the insurance you have provided for both my classic cars is a excellent price

Can't access my account keep getting frozen out..and have no options for cancelling policy

The process of insuring my classic car was straightforward from start to finish

A complete money making op with lots of additional charges.

Be careful when taking out a policy with this company, of all the extra charges they may add on top. You have to read their T&Cs thoroughly, plus the T&Cs for the Insurance Company and the Credit Company if paying by Direct Debit. Three different companies, all with their own version of doing things differently and contradictory!

I purchased a Learner Driver policy by direct debit, with the knowledge that it can be cancelled at any time once the learner passes their driving test. The learner had passed their test within 4 months of cover, so informed Adrian Flux who said the policy needed to be cancelled but I still needed to pay for the full years premiem to the credit company, plus I had to pay over £60 in cancellation fees to Adrian Flux and the Insurer. This was on top of the £100 for broker fees for taking out a policy in the first place. It would have been cheaper to go direct to any insurer with a standard policy which I could continue after.

It would have even been easier to keep the AF policy running for the rest of the year if I was actually given that option, but I wasn't, as I was forced to cancel and to pay these extra costs to cancel, all in one go!

The whole idea of a learner policy should be flexible for when you pass.

Adrian Flux quote you cheaper for a learner policy just to hook you in, but they charge you more in the end. Isn't this misselling

It was defintely not cost effective to take out a learner policy with this company.