Easy to navigate and play. Daily free spins game doesn't work on a browser you have to download the app. They claim 70% of withdrawals are instant, this is a massive over statement or down right lie... See more
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See what reviewers are saying
I’ve had a good experience with Admiral Casino so far. The daily bonus game is a nice touch – staking £5 gives you access to a bonus, which just adds a bit of extra fun. Deposits and withdrawal... See more
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I won’t not recommend playing on this site … a lot of dead spins and if you hit a bonus, you will be lucky to win £5 on a £1 spin, I have played alot of online casinos site, and this 100% the worst o... See more
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Signed up yesterday and had so much fun since . Never seen so many bonuses and features come so easily !! Thought I’d try a withdrawal of some of my winnings today as thought itl probably take a while... See more
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Company details
Written by the company
Welcome to the Trustpilot page for Admiral Casino, your licensed UK Online Casino - where we're bringing you the latest slot, table and live games straight to your fingertips! ♥ Play your favourite slots ✔ Unmissable promotions ✔ Safe and Reliable ➤ Register now and start playing!
Contact info
Century House, 12 Victoria Street, GY9 3UF, Alderney, United Kingdom
- 0800 069 8921
- support@admiralcasino.co.uk
- www.admiralcasino.co.uk
You should know
3.5
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was good experience for me online…
It was good experience for me online admiral quick and easy to withdraw various types of slots
4 July 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Kuldeep,
Thank you for taking the time to leave us your 5-Star Review!
We’re delighted to hear that you’re enjoying our platform. We’ll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Milan,
We appreciate you taking the time to share your feedback.
Our random number generator (RNG) is certified by a third-party entity in accordance with legal requirements. It operates independently and cannot be manipulated to favour or disadvantage any player.
As Trustpilot is a public platform, we’re unable to go into account-specific details here, but if you’d like us to review your gameplay session in more detail, our Customer Support team would be more than happy to assist:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily via our website
We value your feedback and would welcome the opportunity to look into this further for you.
Kind regards,
Your Admiral Casino Team
When I first joined it was a good…
When I first joined it was a good website was fair seen returns longer I’ve been a customer it’s become shitter and shitter
1 July 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Leann,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
If there’s anything specific you feel has changed or that you’d like us to look into, our support team is always happy to help.
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am–5.30pm)
Live Chat: 8am–9pm daily via our website
All the very best,
Your Admiral Casino Team
If I'm honest wouldn't even give a 1…
If I'm honest wouldn't even give a 1 star .
I find it just takes all your money don't really get any bonus on games sorry not good at all.
Been with this site for years and never won a anything .
Just a waste of money
29 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Nicki,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
We appreciate that it can be frustrating to experience an extended period without a significant win. However, the outcome of each game round is determined independently by a certified Random Number Generator (RNG). Neither the amount staked nor the number of bets placed has any influence over future outcomes, as each result is generated randomly and independently of previous gameplay.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
31.10%, 32.83% and 11.56% RTP!
31.10%, 32.83% and 11.56% RTP! After several hundreds spent. This is the facts. One to avoid.
13 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Aidy,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
All our games operate on a random basis, and individual players may experience periods of less favourable outcomes. It's important to understand that some players will have both won and lost in order to achieve the overall blended Return to Player (RTP) percentage.
In cases where we identify that a game is not performing as expected in terms of RTP, we take immediate action to remove it from the site for investigation.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Really slow withdrawals made one at…
Really slow withdrawals made one at 12noon yesterday and still nothing no email or confirmation what so ever. Came here as a new customer because I read quick withdrawals. Massive let down.
27 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello GSTARISRAW,
We’re sorry to hear your experience was unsatisfactory.
It is important to keep in mind that withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
Since Trustpilot is a public platform, we can’t review account-specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Kazkas,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We would like to assure you that all our games use a certified Random Number Generator (RNG), which operates independently and cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
We hope that your luck takes a turn for the better, allowing you to enjoy the desired bonus games and winnings.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
A fair company with good games
A fair company with good games & no problem payouts
27 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Anja,
Thank you for taking the time to leave us your 5-Star Review!
We would like to take this opportunity to welcome you to Admiral Casino. We hope you enjoy our wide selection of games, including Slots, Table Games, Live Casino, and Arcade Games.
Please remember that gambling is a game of chance and should be enjoyed for fun and entertainment purposes only.
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
I’ve had a good experience with Admiral…
I’ve had a good experience with Admiral Casino so far. The daily bonus game is a nice touch – staking £5 gives you access to a bonus, which just adds a bit of extra fun.
Deposits and withdrawals have been quick and smooth, and the overall platform is easy to use without any hassle.
I’ve had a few small bonuses here and there, which is always nice but nothing over the top.
Overall, a simple and enjoyable experience
24 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello WS,
We really appreciate you sharing your experience with the Trustpilot community and leaving us your 5-star review!.
We are glad to hear that you find the platform easy to use, and we will continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Fantastic friendly place to e njoy,a…
Fantastic friendly place to e njoy,a great gaming experience 👍
24 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Patricia,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re delighted to hear that you’re enjoying our platform. We’ll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Hi im new this side but I don’t know…
Hi im new this side but I don’t know why people complaining is gambling so if they paying every one than how they run the company what im trying to say I go to them shop is brilliant to me
22 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Ari,
Thank you for taking the time to leave us your 5-Star Review!
We can see this is a review for our arcades. This is the Trustpilot account for the online casino.
Please could you delete this review and transfer to our arcades Trustpilot page: https://uk.trustpilot.com/review/admiralslots.co.uk
All the best,
Your AdmiralCasino.co.uk team.
Is no daily free game
Is no daily free game. All spins won you have to deposit to benefit.
18 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Angie,
Thank you for taking the time to leave us your 2-Star Review.
As stated in all of our Terms and Conditions, Rewards are non-playable and will start to convert to cash as you progress through the wagering requirements. We also offer promotions for Cash Free Spins, and winnings gained from these spins have no wagering requirement. Please ensure you also read the terms of each promotion.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Got different kinds of slots p games.Bingo…
Got different kinds of slop games.Bingo ferry just enjoy the site
17 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Amy,
We really appreciate you taking the time to leave us your 5-Star Review!
We would like to take this opportunity to welcome you to Admiral Casino. We hope you enjoy our wide selection of games, including Slots, Table Games, Live Casino, Bingo and Arcade Games.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Great casino
Great casino, fast payouts, lots of little bonus offers. The only downside is the lack of games. Played there for 6 years and never had an issue.
16 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello The Spliffing Brit,
Thank you for taking the time to leave us your 4-Star Review!
We’re delighted to hear that you’re enjoying our platform. We’ll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Should you wish to see any specific slots added to Admiral Casino, please send us an email at support@admiralcasino.co.uk and provide a list of your favourite slot games, and we'll gladly forward it to the relevant team for you.
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Very very poor site they lie to u…
Very very poor site they lie to u saying they ave upped they limit then u get a bonus on 50 pence of 2.00 wat a joke of a site ur not even on it long enough loads and I mean loads of dead spins nearly every spin dead spin how can customers withdraw wen they slots are like this stay well away from this site also lagging on this site im always reaching my credit limit on this site also its very rare u withdraw from this site this site def needs investigating im getting sick of em lying so u put more money in this shd be against the law close this site down ill never go bak on it or believe em ever again lying rip of site ever close it down I was on eye of hours if that helps but the other slots will be the same scamming ripof site they will say its the RNG but its not but the dead spins were ridilous how many I ad stay well away if I cud id gave this site minus 500 how poor it is and they lies last week i was on the same slot but on 1 pound a spin well I got a bonus featured of here we go 1.00 this site is a joke please stay away no wonder u hardley withdraw from it worse ever site stay well away
15 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Julie,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organization in compliance with legal standards.
This ensures that all game outcomes are completely fair and cannot be influenced or manipulated in favour of or against players. Therefore, like real live casinos, there is the possibility of lucky or losing streaks.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Great experience so far
Great experience so far. A good selection of slots including some casino classics you don't really see elsewhere. Bonuses are clearly explained and once verified withdrawals have been fast, so its a 5* from me.
12 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Peter,
We really appreciate you sharing your experience with the Trustpilot community and leaving us your 5-star review!.
We’re delighted to hear that you’re enjoying our platform. We’ll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
As stated in all of our Terms and Conditions, Rewards are non-playable and will start to convert to cash as you progress through the wagering requirements. We also offer promotions for Cash Free Spins, and winnings gained from these spins have no wagering requirement. Please ensure you also read the terms of each promotion.
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Worst site I have ever used.
Worst site I have ever used.
Don't bother replying, I will not be reading it.
You know how bad it is.
I'm glad I got out quickly.
Do one.
10 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Chris,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
As Trustpilot is a public platform, we can’t go into account-specific details here, but our Customer Support team will be happy to discuss this further and provide more clarity should you wish to get in touch.
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Kind regards,
Your Admiral Casino Team
The customer service is great the site…
The customer service is great the site is great well done team admiral
10 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello dizzydawn,
Thank you for taking the time to leave us your 4-Star Review!
We're thrilled to hear that you had such a positive interaction with our customer service team and enjoyed our service.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
RIGGED AND A MASSIVE SCAM PLEASE READ THE REVIEW AND DONT ALLOW YOURSELF TO WHAT I PROMISE IS A COMPLETE WASTE OF MONEY, YOUR HONESTLY BETTER OFF SENDING THEM YOUR MONEY. SERIOUSLY PEOPLE PLEASE READ
Taking the deposit fine but funnily enough not letting me withdraw my funds. Really really coincidental that. Would not recommend this site to a single sole, seriously do no not use it. I’m trying my best to stop other people being in the loop. Could go on and on and on about how bad this site is. From slot pay out (which is absolutely horrendous) £100 in on 50p bets on 5 occasions and not 1 single bonus game. And as much as you say it comes down to luck funny how other online casinos pay out when you play £40-£50 and it’s guaranteed in my experiences on other apps. Seriously people do yourself a favour and use other apps. ADMIRAL CASINO IS A SCAM. I’ve put my personal experience out there so others don’t do the same. I cannot express this enough.
USE OTHER ONLINE CASINO PEOPLE, THIS WEBSITE IS ROBBING YOU DRY AND I CAN PROMISE YOU ITS NOT DOWN TO LUCK, EVERYHING RANGING FROM TAKING DEPOSITS AND RIGGED SLOTS YES I SAID IT ABSOLUTELY 1,000,000% RIGGED
1 June 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Taylor,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
We can see that your payment issue has now been resolved.
We appreciate that it can be frustrating when you lose, gambling is a game of chance and should only be for fun and entertainment.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organization in compliance with legal standards.
This ensures that all game outcomes are completely fair and cannot be influenced or manipulated in favour of or against players. Therefore, like real live casinos, there is the possibility of lucky or losing streaks.
All the very best,
Your Admiral Casino Team
Very bad experience at Hammersmith…
Very bad experience at Hammersmith Admiral Casino
I had a very bad experience at Hammersmith Admiral Casino. I was playing one of the games offered on their slot machines. In most cases, these machines pay out little or nothing. The only way to win some money back, or recover part of what you have already lost, is by triggering a bonus feature.
The maximum bonus prize can be up to £500. Bonuses are not given away for free. With every button press, customers lose their own money or, more accurately, pay for a chance to trigger a bonus. It is common for customers to lose hundreds of pounds without ever receiving one.
Last month, after already losing a considerable amount of money, I finally triggered a bonus feature on one of the games. This was my opportunity to win an amount of up to £500. However, after only two spins of the bonus round, my machine—the only one among many slot machines in Admiral Casino—suddenly shut down completely. Strange, isn't it? Perhaps it was just a coincidence, but the timing was certainly suspicious.
I immediately informed a member of staff and explained what had happened. He restarted the machine. When it came back on, my balance showed the amount I had before the bonus started, but the bonus feature itself had disappeared.
Along with the bonus, I lost my opportunity to win up to £500—an opportunity for which I had effectively paid by spending a significant amount of my own money in order to trigger that bonus.
The employee checked the CCTV footage and the casino's system records. The system confirmed that I had triggered the bonus and also showed that the machine had shut down after two spins of the bonus round. The employee personally confirmed this to me. He took my details and told me that the matter would be passed on to a manager for a decision. I was asked to return the following day for an answer.
The next day, I was told that if something happens to a slot machine during gameplay, Admiral Casino is not responsible. In other words, they washed their hands of the situation.
From my perspective, Admiral Casino took money from me for the chance to receive a bonus during gameplay. When I finally triggered that bonus, the machine suddenly shut down just after it began—even though there were many other machines operating normally in the casino. Instead of accepting responsibility, they blamed the machine itself, despite the fact that these machines generate substantial profits for the casino year after year.
Rather than taking responsibility for what I hope is a very rare incident, apologising to the customer, and offering some form of compensation, Admiral Casino effectively punished the customer by taking away the bonus and any potential winnings associated with it.
In my opinion, this demonstrates a lack of accountability and customer care. It raises serious questions about the company's ethics and priorities. The impression I was left with is that profit matters more than fairness.
And don't be fooled by the free coffee, biscuits, and friendly smiles. Ultimately, customers pay for those perks with their own money. The business model is designed to encourage people to stay longer, continue gambling, and spend more money, often at significant personal cost.
24 May 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Ramunas,
We are sorry to hear about your experience.
We can see this is a review for our arcades. This is the Trustpilot account for the online casino.
Please could you delete this review and transfer to our arcades Trustpilot page: https://uk.trustpilot.com/review/admiralslots.co.uk
All the best,
Your AdmiralCasino.co.uk team
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