I received the right items however they were all covered in the lube I bought. Nothing was damaged (other than the lube being unscrewed and leaking) honestly all they need is a piece of tape or someth... See more
Company replied
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Review summary
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I received a wrong item. I was sent the “magic wand original” instead of the suctioning rose. Also, please put all your items in boxes so the packaging remains discreet, it is not so discreet when you... See more
Company replied
I paid a hefty price for an item that doesn't function as it is supposed to. Sure, I can return it, but only if I pay to ship it back. Why do I have to pay for a defective item when I purchased it on... See more
Company replied
I’m the owner of Eyegetm0ney.com and I will be publishing an honest review of the ghetto man/women customer service for their attitude and talking over me. After he/she acknowledges that they sent... See more
Company replied
Company details
Written by the company
Sex Toys, Vibrators, Dildos, Cock Rings and a variety of other adult products at the most well known name in the adult industry; Adam & Eve est. 1971.
Contact info
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'd Say everything you want not to
I'd Say everything you want not to. It's was delayed on the day of delivery and when I finally received the notification that it was delivered the package 📦 wasn't even there
31 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer did not receive their order. We would be happy to locate and replace the missing items. We reached out to this customer on 02/03/26 via Trust Pilot request, for additional information to help resolve their problem. Unfortunately, they did not respond. We hope the customer will reach out to us or supply more information to us so we can assist with order status. Ask for a supervisor, we will be more than happy to help resolve the package location.
The motor broke before use
31 January 2026
Unprompted review
Reply from Adameve
We apologize that the item was defective. A replacement is on the way, and you will receive an email with the shipping information shortly. We appreciate your business.
They really should lower the…
They really should lower the expectations on the description of the items they sell.
I’m so glad that I only lost 85$ instead of 200$, thanks to the discount, and was qualifying for free shipping.
Update :
You just answered to this comment saying that you tried to reach me.
You did
And I did respond to you with the order number, a resume of the situation.
You didn’t follow up on that return.
Please have your things in order before trying to put the blame on the customer.
29 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer had questions about their order. We would be happy to answer those questions. We reached out to this customer on 02/02/26 via Trust Pilot request, for additional information to help resolve their problem. They unfortunately did not respond. We hope the customer will reach out to us or supply more information to us so we can assist. Ask for a supervisor, we will be more than happy to help resolve the question.
Update: We also sent an email on 02/02/26 asking for details for more details. Sometimes our emails will land in spam or junk files so please check there if you do not see it in your inbox. We want the customer to be happy.
It’s taking to long to receive my order…
It’s taking to long to receive my order my only issue
29 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer was unhappy with the shipping of their order. We reached out on 01/29/26 via Trustpilot to request additional information needed to resolve the issue; however, we did not receive a response. We encourage the customer to reach out to us or provide the requested details so we can assist further. If they request a supervisor, we will be more than happy to help resolve their concern. We appreciate your business.
Order arrived later than expected and never received the free gift.
Late arrival and missing the free gift.
28 January 2026
Unprompted review
Reply from Adameve
We apologize that the free gift was missing and that the order arrived late. We attempted to contact the customer on 01/28/26 via email to obtain additional information; however, we did not receive a response. We encourage the customer to reach out to us or provide the requested details so we can assist with the missing free gift. If they ask for a supervisor, we will be more than happy to help resolve the issue.
Paid $20 for next day delivery and its…
Paid $20 for next day delivery and its been 5
27 January 2026
Unprompted review
Reply from Adameve
We apologize that your package was delayed due to winter weather. As a courtesy, we have refunded your upgraded shipping charge.
Please allow up to five business days for the refund to be applied to your original form of payment.
Thank you for your patience and understanding.
I couldn’t track my order at all and I…did receive free gift
I couldn’t track my order at all and I couldn’t access my account because it kept saying it wasn’t my password.. so weird. And I tried resetting my password and I never received any link to do so. I checked all my messages even spam and I didn’t have anything from Adam and Eve . To top it off my order got to me so late and I didn’t even receive my free gift smh. I won’t be ordering from here anymore
23 January 2026
Unprompted review
Reply from Adameve
Your order was placed as a guest checkout, so no password was created. Shipping updates were sent to the email address used at checkout. Your order shipped on 01/17/26 and arrived on 01/24/26, earlier than expected.
While the free gift minimum was not met for this order, we want you to be fully satisfied and are happy to ship the free gift to you.
For future orders, please note that free gifts apply to merchandise totals of $17.00 or more after discounts, excluding shipping, handling, and expedited shipping fees.
We appreciate your business and hope to serve you again!
Thieves, product not delivered
Paid for an order, got an email confirmation of delivery, its not there
So wheres the refund ya scammers
24 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer did not receive their order. We would be happy to locate and replace the missing items. We reached out to this customer on 01/28/26 via email request, for additional information to help resolve their problem. Our emails sometimes land in your spam, trash or junk folders rather than your inbox.
Unfortunately, they did not respond. We hope the customer will reach out to us or supply more information to us so we can assist with order status. Ask for a supervisor, we will be more than happy to help resolve the package location.
Rabbit did not work tried several…
Rabbit did not work tried several different batteries. It was free with order, any chance I can get a replacement?
24 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer had an issue with an item and would be happy to help. We reached out on 02/28/26 via a Trustpilot request to gather additional information needed to resolve the issue; however, we did not receive a response. We encourage the customer to contact us or provide the requested details so we can assist further. If they request a supervisor, we will be more than happy to help resolve their concern.
Refund for fast shipping 14.99$
I received my items in 3 days paid extra for shipping and the date was not on the 22 but came on the 23 the free toy wasn’t
as advertised so I kinda feel ripped off.
The free toy stopped working and the product I bought for my girlfriend said
it hurts plus I paid 43 dollars for all of this is there anyway to get a refund.
22 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer had questions regarding their order and would be happy to address them. We reached out on 02/28/26 via a Trustpilot request to gather additional information needed to resolve the issue; however, we did not receive a response. We encourage the customer to contact us or provide the requested details so we can assist further. If they ask for a supervisor, we will be more than happy to help resolve their concern.
This is my first time ordering from a…
This is my first time ordering from a sex toy website, and I am very pleased. I placed my order on january on the 17th, and it was estimated to come by the 27th, yet it arrived early on the 22nd. I had a great experience with the package, and the things I ordered were amazing.
22 January 2026
Unprompted review
Reply from Adameve
Hi Danielle Williams,
Thanks for your amazing Trust Pilot review! 🎉
We'd love for you to share it on social media. Just copy & paste it to [Facebook/Instagram/X] and tag us @Danielle Williams 1—it means the world to us!
Here’s your review: “This is my first time ordering from a sex toy website, and I am very pleased. I placed my order on january on the 17th, and it was estimated to come by the 27th, yet it arrived early on the 22nd. I had a great experience with the package, and the things I ordered were amazing.”
Warm regards,
Stephanie
Adam and Eve
FB: https://www.facebook.com/profile.php?id=100054310008999 Instagram: https://www.instagram.com/therealadamandeve/ X: https://x.com/adamandeve
I never received my order
22 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer was unhappy with the shipping of their order. We reached out to this customer on 01/22/26, for additional information via Trust Pilot to help resolve their problem. They unfortunately did not respond. We hope the customer will reach out to us or supply more information to us so we can assist. Ask for a supervisor, we will be more than happy to help resolve the question.
Reply from Adameve
We apologize that the customer was unhappy with the shipping of their order. We reached out to this customer on 01/22/26, for additional information via Trust Pilot to help resolve their problem. They unfortunately did not respond. We hope the customer will reach out to us or supply more information to us so we can assist. Ask for a supervisor, we will be more than happy to help resolve the question.
Horrible
Horrible - over priced shipping and delivered to wrong address- never confirmed my current address. No package and no refund - $80 wasted.
Customer service was terrible no help whatsoever, I will never order from them again - Buyers Beware!
21 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer had questions about their order. We would be happy to answer those questions. We reached out to this customer on 01/21/26 via Trust Pilot request, for additional information to help resolve their problem. They unfortunately did not respond. We hope the customer will reach out to us or supply more information to us so we can assist. Ask for a supervisor, we will be more than happy to help resolve the question.
The free vibrating dildo did not work
The free vibrating dildo my wife loved it worked for 5 min and stopped working does not vibrate anymore. Update they sent a replacement with no questions asked. I know it was a freebie but still nice to know it worked. I can say they honored their ad and it makes it easier for me to continue to order from. Them. So I will be a customer as long as the support stays the same.
2 January 2026
Unprompted review
Reply from Adameve
We apologize your item stopped working. A replacement is on the way to you. You will get an email about shipping details of your replacement. We appreciate your business.
***Update: We truly appreciate you taking the time to update your review — thank you!
We’re so glad to hear that the replacement worked out. Thank you again for your business and for giving us the opportunity to make things right.
Product doesn't work and never recieved…
Product doesn't work and never recieved any of the "free" gifts that were promised with it.
20 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer had questions about their order. We would be happy to answer those questions. We reached out to this customer on 01/20/28 via email used to place the order, for additional information to help resolve their problem. Our emails sometimes land in your spam, trash or junk folders rather than your inbox. They unfortunately did not respond. We hope the customer will reach out to us or supply more information to us so we can assist. Ask for a supervisor, we will be more than happy to help resolve the question.
I was checking on my package
20 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer had questions about their order. We would be happy to answer those questions. We reached out to this customer on 01/20/26 via Trust Pilot request, for additional information to help resolve their problem. They unfortunately did not respond. We hope the customer will reach out to us or supply more information to us so we can assist. Ask for a supervisor, we will be more than happy to help resolve the question.
Reply from Adameve
Hi, Sweet and happy 1,
Thanks for your amazing Trust Pilot review! 🎉 We'd love for you to share it on social media. Just copy & paste it to [Facebook/Instagram/X] and tag us @Sweet and happy 1—it means the world to us!
Here’s your review: “Amazing 😍it was very agreeable”
Warm regards,
Stephanie
Adam and Eve
FB: https://www.facebook.com/profile.php?id=100054310008999 Instagram: https://www.instagram.com/therealadamandeve/ X: https://x.com/adamandeve
It is January 18th .
It is January 18th .. my order was supposed to be here January 3rd.. absolutely unacceptable.. will definitely be ordering from somewhere else next time.. what a joke
18 January 2026
Unprompted review
Reply from Adameve
We apologize that the customer did not receive their order. We would be happy to locate and replace the missing items. We reached out to this customer on 01/19/26 via Trust Pilot request, for additional information to help resolve their problem. Unfortunately, they did not respond. We hope the customer will reach out to us or supply more information to us so we can assist with order status. Ask for a supervisor, we will be more than happy to help resolve the package location.
Always get my packages quickly…
Always get my packages quickly descreet. Love Adam and eve. Don't have to leave home to get the fun stuff we are looking for. Satisfied customer for sure
21 December 2025
Unprompted review
Reply from Adameve
Hi, Nikki Beggs 1,
Thanks for your amazing Trust Pilot review! 🎉 We'd love for you to share it on social media. Just copy & paste it to [Facebook/Instagram/X] and tag us @Nikki Beggs 1—it means the world to us!
Here’s your review: “Always get my packages quickly descreet. Love Adam and eve. Don't have to leave home to get the fun stuff we are looking for. Satisfied customer for sure.”
Warm regards,
Stephanie
Adam and Eve
FB: https://www.facebook.com/profile.php?id=100054310008999 Instagram: https://www.instagram.com/therealadamandeve/ X: https://x.com/adamandeve
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