They stole my money
They cancel my order without notice and they never gave me back my money. I already speak with them 2 weeks ago and they told me that i will have my money back but until know nothing.
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Sinds de start in 2000 is ACES Direct uitgegroeid tot een van de meest gerenommeerde IT-leveranciers in Nederland. Jaarlijks helpen we 15.000 bedrijven en overheidsinstellingen met hun IT-uitdagingen. Daarbij ligt onze focus op drie vlakken: het leveren van IT-oplossingen, IT-producten en IT-diensten. Vandaag de dag is ACES Direct een allround IT-leverancier voor bedrijven en non-profit organisaties. Oplossingen creëren, kennis delen en service bieden; daar zijn we goed in. In 2017 zijn we verkozen tot favoriete ICT-reseller van Nederland!
Rosa Castellanosstraat 1, 5032 MG, Tilburg, Netherlands
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They cancel my order without notice and they never gave me back my money. I already speak with them 2 weeks ago and they told me that i will have my money back but until know nothing.
I am working with ACES Direct since around 2014, in particular with Jacco Becht. The support I got during all these years was always excellent, there's really nothing I could complain about. From advice on products to orders and returns, everything goes smoothly and without issues. And what is making the biggest difference is the friendly attitude and the willingness to always provide the best support, no matter if there's a small product or a big order. Thanks Jacco and hope you'll keep this unchanged! :-)
Very much flexible and kind support all the time. Thank you very much!
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