Access Training Reviews 

4,805
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for their extensive knowledge, patience, and engaging teaching methods during practical training sessions. People also appreciate the helpful career support, professional CV assistance, and clear guidance provided throughout their learning journey. However, some people mentioned frustration with communication delays, experiencing slow email replies and difficulties reaching staff for support. A few reviewers also noted challenges regarding scheduling course dates and having to travel long distances to find available centre slots. These individuals felt that administrative processes could be significantly improved to match the high quality of teaching.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that instructors are extremely knowledgeable,... See more

User experience

Users describe positive interactions with user_experience, highlighting great learning experiences and... See more

Service

Clients share positive opinions on service, highlighting knowledgeable and friendly instructors who deliver... See more

Customer service

People report positive experiences with customer_service, noting that staff members are friendly, prompt, and... See more

Location

Customers had ambiguous experiences with location, noting both the convenience of having numerous centers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian and Rob, on the basic electrical course, have been brilliant, so knowledgeable, as Richard Feynman said, if you can’t explain something in simple terms,you don’t really understand the subject.... See more

Company replied

Rated 5 out of 5 stars

Rob teaches basic electrics chalk and talk, no slides, straight out of his head, which tells you plenty after 15 years on the tools. Day one he taught potential difference with two spray can lids... See more

Company replied

Rated 5 out of 5 stars

Had the privilege of meeting Craig Wiltshire via my NVQ course…. He conducts himself in the most professional manner and goes above and beyond with top class learning techniques and how to navigate th... See more

Company replied

Rated 5 out of 5 stars

Cherise , is very nice and helpful with all queries answered and sorted out in a timely manner . And if you have a problem or need to talk about anything will contact you straight away either by calli... See more

Company replied


Company details

  1. Adult Education School
  2. After School Program
  3. Career and Education Provider
  4. Education Center
  5. Trade School
  6. Training Centre

Written by the company

We are 100% focused on providing the highest quality of training and dedicate ourselves to providing career specific training courses that deliver industry recognised qualifications. However, we go the extra mile. We have developed a 3 Year Training & Employment Support Guarantee unique to the Industry that means you can fully focus on your new career safe in the knowledge that we are there to hold your hand every step of the way.

Written by the company

Our trade courses are designed to give you the skills you need to succeed.
Whether you want a new career, expand your services or need to renew your certificates we are here to help you get there. We encourage and inspire our learners to achieve their goals helping them to get where they want to be.

3 Year Training & Employment Support Guarantee

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.
From day 1 we will provide you with access to our bespoke, online learning portal giving you limitless learning for up to 3 years from the comfort of your own home - repeat and use any part as many times as you like. This includes live tuition, tutor Q&As, lessons, tests, and much more; all available both before and during the practical tuition part of your course - hands-on, fast-track training. You will also get a dedicated Career Support Officer who can give expert guidance and advice. Build your CV with us and find out about the potential job/placement opportunities with our network of Corporate Partners.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,805)

802 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Electrical Engineering Course

I've been doing the Electrical Engineering course with Rob and Brian, and they have been MASSIVELY helpful and are incredibly knowledgeable in their profession, they both have different ways of teaching which compliment each other and are great at explaining things to help to understand them better.

The lessons are great as they're not boring and monochrome and they keep it lively which definitely helps with learning and breaking up the monotony, great professors and definitely recommend it

27 June 2026
Unprompted review
Access Training logo

Reply from Access Training

Thanks for taking the time to leave such a great review!

Electrical engineering has plenty of dense theory, so having tutors like Rob and Brian who complement each other's styles and keep the room engaging makes a world of difference.

Glad you’re having such a top experience with us, and wish you every success with the rest of your training!

Rated 5 out of 5 stars

The education model works really well…

The education model works really well for working professionals looking to move into the trades. The lecturing staff are incredibly knowledgeable and the course material is both indepth and substantial; Rob and Brian did a fantastic job guiding us through the curriculum. Highly recommended.

22 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Transitioning into the trades while working is a major commitment, so knowing the structured material and Rob and Brian’s expert lecturing set you up for success is fantastic to hear.

Really appreciate your recommendation, and wish you every success as you take your next steps into the industry!

Rated 5 out of 5 stars

Great teaching

Great teaching, very knowledgeable and clear explanations from Rob and Brian. Good fun too.

22 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Having knowledgeable tutors who keep things clear and enjoyable creates a great environment to learn in, so glad Rob and Brian looked after you so well.

Wish you the absolute best with your ongoing journey!

Rated 5 out of 5 stars

Decent training academy

Decent training academy with many centre around UK.
I choose them because the Manchester site quite close to me.
Whoever I meet from this academy face to face or the online tutor they have a massive experience and all of them very helpful.
Only thing what no-one answered how long will be open my online account for learning because I do the the premium where must to learn a lot.Very lot...
And 2-3years maybe not enough next to family and full time job.
So yes I am happy to choose them!

21 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Great to hear the Manchester site and our online tutors have been looking after you so well. Balancing learning with a full-time job and family is a proper shift, so we get why knowing your access timeline is so important.

We’ll pass on your great feedback—keep smashing the online learning, and all the best with your course!

Rated 5 out of 5 stars

Steve @access

Steve is my tutor on my gas course, he goes above and beyond in his teaching methods, he injects the right amount of humour into the modules so it doesnt become boring and tries to get everyone to take part in the webinars.
I would definitely recommend access training and especially Steve to people embarking on a new career whether they are school/college leavers or like myself a late 40s man wanting a change of direction

22 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Pivoting into a brand new trade later in your career takes real commitment, so having an approachable, humorous tutor like Steve who keeps the learning lively and inclusive is fantastic to hear.

Really appreciate your recommendation, and wish you every success as you keep progressing through your gas course!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I honestly couldn’t have asked for a better trainer than Dr Charles Usigbe.

He is an amazing trainer, extremely knowledgeable, professional and, without a doubt, a perfectionist. His attention to detail is unbelievable — he would pick up on even the smallest things that most people would probably overlook.

Nothing was simply “good enough” for him. He always pushed me to correct things, improve my work and understand exactly what I was doing and why. Sometimes I wondered how he even noticed some of the little details, but now that I have completed my NVQ Level 3, I really appreciate it because it made me better and helped me achieve a much higher standard.

You can tell that Dr Usigbe takes real pride in his work and genuinely cares about the standard of the people he trains. He doesn’t just want you to pass — he wants you to deserve the qualification and become a better electrician because of it.

I have huge respect for him and I’m genuinely grateful that he was my assessor.

An exceptional trainer, a true perfectionist and an absolute credit to his profession.

Thank you for everything, Dr. Usigbe⭐⭐⭐⭐⭐

22 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Hi there,

Thanks for taking the time to leave such a high-praise review!

NVQ Level 3 requires real precision, so having an exceptional trainer like Dr. Usigbe who genuinely cares about making you a better electrician makes a world of difference.

Massive congratulations on completing your qualification, and we wish you every success on the tools ahead!

Rated 5 out of 5 stars

Steve is a great teacher

Steve is a great teacher, engages the class, encourages questions, adds interesting anecdotes and makes sure everyone understands. Overall a great teacher and is a great help form access training.

22 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Steve is absolute class. Encouraging questions and bringing real-life anecdotes into the classroom is what keeps everyone engaged and makes the learning stick.

We’ll pass on your great shout-out to Steve—all the best moving forward!

Rated 1 out of 5 stars

Terrible course for beginners wanting to earn while you learn and incredibly frustratingly slow responses to requests for help.

Terrible course for beginners wanting to complete an Earn as you Learn qualification. I wish I had read the reviews before hand. Took months to get all materials sent through. I asked for a transcript of the initial conversation months ago and I am still waiting after 7 months. You will have to pay for the whole course if you start and realise it is not appropriate for you. You have a so called 2 weeks cooling off period but how you are supposed to know the course will be right for you within this timeframe is a mystery as you have to complete a Health and Safety course first. They suggest people will be in contact to see how you are getting along and to support you with progress towards completing qualifications but this does not happen.
Avoid this company if you want someone who will encourage you as someone new to electrics and looking to earn whilst you learn because they over promise and severely underdeliver.

20 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Thank you for sharing your feedback. We are sorry that we haven't met your expectations.

We strive to ensure our Earn as You Learn pathways provide clear guidance at every stage. We apologise for any frustration caused during your time with us, particularly regarding response times and access to course resources.

Regarding your request for the initial enrolment call recordings, we can confirm these were shared via a secure link on 2nd February 2026, with access permissions updated shortly after.

We want to ensure all student concerns and account reviews are handled fairly. A member of our team will give you a call to discuss this further. Alternatively, if you or Barrie would like to discuss your case details directly, please contact our Senior Management team at headoffice@accesstraininguk.co.uk.

Best regards,
Customer Relations Team
Access Training Academies

Rated 5 out of 5 stars

Had a great call from Sarka

Had a great call from Sarka, I was unsure on a few things which were clarified and cleared up straight the way really appreciate it!

21 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Thanks for taking the time to leave a review!

Having someone take the time to clear up any doubts straight away makes the whole process so much easier to navigate.

Glad Sarka looked after you so well, and wish you every success as you keep moving forward with your training!

Rated 5 out of 5 stars

Access Manchester-Gas Training.

Just ending the 2 weeks Live Gas Training at the Manchester Access Training Facility.Incredible 2 weeks led by 2 of the most Knowledgable Lecturers and Gas Engineers I’ve been around in Simon and Ian,and Allround 2 Great people who delivered the course with a Great mix of Trade knowledge,Fact and Practical lessons and Demonstrations.Enjoyed every day so far on every Contact on the Gas Engineer Journey every time in Manchester,Highly recommended,Knowledge gained at every point.

10 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Simon and Ian are absolute class up in Manchester. Mixing real trade knowledge and practical demos so you’re learning every single day is proper top-tier teaching.

We’ll pass on your glowing shout-out to both of them, all the best as you keep progressing on your gas journey!

Rated 5 out of 5 stars

Very helpful and Great Support

Cherise from the recruitment team is very helpful and provide great support for me

20 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Thanks for leaving a review!

Having reliable support in your corner makes the whole process so much smoother, so glad Cherise looked after you so well.

Wish you the absolute best with your career journey!

Rated 5 out of 5 stars

Cherise

Cherise , is very nice and helpful with all queries answered and sorted out in a timely manner . And if you have a problem or need to talk about anything will contact you straight away either by calling or email. Took my cv and presented it in a really high standard format for employers. Can’t fault any of the process and highly recommend her to help you with your cv / job search .

20 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Prompt communication and dedicated support make a world of difference when you're preparing to step into the trade, so knowing Cherise looked after you so well is fantastic to hear.

Really appreciate your recommendation, and wish you every success as you start sending out that new CV!

Rated 5 out of 5 stars

The entire experience has been pain…

The entire experience has been pain free and all the staff are incredibly helpful and they know their stuff! Started with independent revision with the addition of very knowledgeable webinars. The revision and exam process was completely at my pace so there wasn’t any pressure to complete to a deadline-I fitted it around work and 3 kids.
Into the workshop where the instructor was very kind and patient and extremely knowledgeable, all tips and tricks given! Good laugh and sense of community in the workshop with the other trades, just a great place to learn. I am now taking my next steps knowing that I can call for guidance and help whenever I want. 100% would recommend

19 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Fitting learning around work and three kids is no easy task, so we’re happy to hear the flexible revision and web sessions made the journey pain-free.

We’ll pass on your top feedback to the workshop team—smash those next steps, and remember the door is always open if you need a hand!

Rated 5 out of 5 stars

Southampton Electrical Practical

Just finished my electrical practical training and assessment at Southampton. I have to say a big thanks to Mark for explaining things thoroughly and clearly which was important for someone like me who is new to the industry. He was very patient answering questions and he genuinely wants you to do well as long as you are making the effort to learn. We did so much testing and preparation over the 2 weeks of training that the assessment itself was fairly straightforward.

17 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Thanks for taking the time to leave such a great review!

Stepping into a new industry is a big step, so having a patient tutor like Mark who genuinely roots for your success makes a world of difference.

Glad the two weeks set you up so well for your assessment, and wish you every success in your electrical journey ahead!

Rated 5 out of 5 stars

Nice work 👌 I like how my cv look like…

Nice work 👌 I like how my cv look like right now thanks a lot

19 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Hi there,

Thanks for leaving a review!

Walking away with a CV you're genuinely confident in is a huge boost, so glad the team sorted that out for you.

Wish you the absolute best with the job hunt!

Rated 5 out of 5 stars

I’m very happy with access especially…

I’m very happy with access especially the teacher Andy on Southampton site was very helpful and really good teacher.
I highly recommend access training.

18 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Andy is absolute class down at Southampton. Having a top tutor who breaks things down and goes the extra mile makes all the difference when you're building your skills.

We’ll pass on your glowing recommendation to Andy—all the best moving forward!

Rated 5 out of 5 stars

Cherise from access training has done a…

Cherise from access training has done a brilliant job of tailoring my cv.
Thank you very much

18 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Cherise is brilliant. Getting a trade CV properly tailored makes a huge difference when you're looking to stand out to potential employers.

We’ll make sure Cherise gets your thank you—best of luck with your next steps and landing those opportunities!

Rated 5 out of 5 stars

Niamh is amazing in helping me get my…

Niamh is amazing in helping me get my final stages of portfolio progressed. Thank you!

14 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Thanks for taking the time to leave a review!

Navigating the final stretch of your portfolio can be intense, so knowing Niamh looked after you so well is fantastic to hear.

Really appreciate your feedback, and wish you every success as you wrap everything up and step out into the trade!

Rated 5 out of 5 stars

Gas safe with Steve

Doing my Gas Safe training, really enjoying it. Steve is a great theory trainer1

16 August 2026
Unprompted review
Access Training logo

Reply from Access Training

Thanks for the feedback!

Brilliant to hear you’re enjoying the training. Having a top theory instructor like Steve makes all the difference.

Thanks for choosing Access Training, and best of luck with the rest of it!

Rated 5 out of 5 stars

NVQ Electrical Practical

I did my NVQ Electrical Practical at Access Training in Edenbridge, and honestly did gained a huge practical knowledge from the training, tutored by Dr Charles Usigbe, a champ that is excellently knowledgeable and put you through what you need to learn by all standards.

16 August 2026
Unprompted review
Access Training logo

Reply from Access Training

It’s brilliant to hear how much practical insight you gained during your NVQ training at Edenbridge. Dr. Charles really knows how to deliver top-standard instruction and get everyone trade-ready.

Thanks for training with Access Training, and wishing you the absolute best with your electrical career!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look