The Access Team, especially Adam, at the Sutton Access facility are amazing. All questions answered and any problems or difficulties resolved quickly and painlessly. If only everyone was this helpful.... See more
Company replied
Westmead Road 107, SM1 4JD Sutton, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The Access Team, especially Adam, at the Sutton Access facility are amazing. All questions answered and any problems or difficulties resolved quickly and painlessly. If only everyone was this helpful.... See more
Company replied
Staff is helpful. It is very easy to navigate as long as you know how and when to use the codes. The only issue is that access out of hours should be available to all or they should let customers k... See more
Company replied
We have rented 1 x 240 square foot and 1 x 100 square foot unit at Access, Sutton for possibly up to 6 months. We have found the Manager, Adam and his colleague, Andrew to be really very helpful. The... See more
Company replied
Staff were very helpful in explaining the size of units available and also very honest by saying the bigger ones would be too big for what I needed despite them being able to make more money etc. Eas... See more
Company replied
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Westmead Road 107, SM1 4JD, Sutton, England, United Kingdom
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were very helpful friendly gave good advice and would definitely recommend and use again

Reply from Access Self Storage - Sutton
Extremely satisfied with the service we received from Adam. He was extremely helpful and made the registration online very easy. Great job and very friendly staff.

Reply from Access Self Storage - Sutton
We have rented 1 x 240 square foot and 1 x 100 square foot unit at Access, Sutton for possibly up to 6 months. We have found the Manager, Adam and his colleague, Andrew to be really very helpful. The promptness of reply to enquiries initially was impressive and we lined up the storage very quickly. They have been most interactive so that we are now understanding how their system works. Any problems there is always one of them on duty to answer and help with queries.

Reply from Access Self Storage - Sutton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.