Very pleased with the service provided, although a little disappointed with the quality and sizing of the bucket hat that I purchased. Shown as one size fits all and definitely on the small size.
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Good choice, good prices,and shipping used this shop quite often. My only complaint is that your average International forward isnt an XL, or a XXS. Even when I was a fleet footed fly half, I was a 3x... See more
Easy to order through their website. Item I was ordering was available at a good price. I was kept up to date with delivery. Item arrived in Australia in a timely manner.
Easy to order, plenty of products to choose from and quick domestic delivery. The cut of the t-shirt (i had an M) is generous, not slim fitting.
Company details
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Absolute Rugby provides Rugby Apparel, Merchandise and Equipment to customers across the Globe. Get great prices on rugby shirts, rugby training clothing, rugby tournament clothing, international rugby merchandise amongst much more along with fast, hassle free, cheap delivery rates to all corners of the world.
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4.0
Great
5K reviews
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Hasn’t replied to negative reviews
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Easy to do business with
Easy to do business with, efficient, effective and on the ball.
30 September 2025
Shocking customer service
Shocking customer service - I've sent 4x emails now with no reply over the span of 2 weeks.
I messaged their customer service chat using the pop up button on the website, which then promptly disappeared after a couple minutes and now I can't see the button for chat anywhere. And I had actually previously never seen a chat button before so was surprised when it popped up.
I started a return for 1 out of 2 items in my order and I decided I wanted to return both, but there's no option to cancel the return and include both items in the order.
The items themselves are good and the shipping is fast etc. but would be nice if there was any kind of reliable way to get an answer from customer service.
21 October 2025
Unprompted review
I purchased an adult British and Irish…
I purchased an adult British and Irish Lions match shirt and a kid's training shirt. I was told the kids shirt had been dispatched, but the adult shirt was being refunded in full. I emailed them to ask why, but didn't get a response. The main reason for the order was for the adult match shirt.
30 September 2025
Delivered the carrier was very polite…
Delivered the carrier was very polite very good
23 September 2025
Great service and follow up!
24 September 2025
Scam or real company...
Is this company genuine or a scam,its run like a fake one.
No messages no contack till i asked where my order was and Wham replied saying its canceled and still no refund.
9 October 2025
Unprompted review
I have yet to receive my package I am…
I have yet to receive my package I am looking for a refund Update the shipping company just informed me they lost my package. I have yet to hear from Absolute Rugby after severel emails to them requesting a full refund of 194 dollars as I am not paying for the 39 dollars for shipping when it’s not my fault the company they chose to ship lost the merchandise
22 September 2025
Very good very nice
Very good very nice. Great company. Never any issues. Would recommend.
7 September 2025
Great Lions Shirt at a good price
Great Lions Shirt at a good price! Swift and tracked postage. Good folks to deal with.
4 September 2025
Absolute Rugby, more like absolute shocking service!
Item purchased 14 Sept with 2-5 days delivery. Still waiting on the 3rd Oct. No reply from customer services, despite contacting them through different means ie email & social media. Then an email saying that I’m getting a refund with no explanation.
Absolute Rugby, more like absolute shocking service!
14 September 2025
The size and Quality of the ítems was…
The size and Quality of the ítems was correct.
Communication regarding follow-up from both internal and international mail is an area of improvement.
14 August 2025
Really liked the shirt, poor delivery experience
Really liked the shirt, it was a shame that it was thrown over my gate late on a Saturday evening when it was delivered. I did write to customer services and yet to receive a reply.
28 August 2025
The order got lost in transit
The order got lost in transit, but to be fair, when I enquired to know the whereabouts of my order I was sent a reimbursement, which I thank and just sorry for this as it had a shirt for my grandson.
Best wishes
19 August 2025
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