abc ivf - Sheffield Reviews 4

TrustScore 3.5 out of 5

3.4

Sloan Medical Centre, 2 Little London Rd, Meersbrook, S8 0YH Sheffield, England, GB


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See what reviewers are saying

Rated 2 out of 5 stars

So far our experience hasn't being positive. Our initial scan was cancelled 1 hr before we were due to be there, and weren't not local. Today our consultation was due to take place at 2:30pm, and at 3... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and helpful staff, from the very first appointment and even now at 10 weeks post partum. We found that we were incredibly well supported throughout our journey across both the She... See more

Company replied

Rated 5 out of 5 stars

Me and my partner have been very lucky to have been and had all our appointments with Pauline and Kelly they have been so lovely and supportive with our journey we could not be any more satisfied with... See more

Company replied

Rated 5 out of 5 stars

I have to thank ABC and their teams involved in helping people that struggle with infertility. I am currently 28 weeks pregnant and couldn’t have done it without ABC Sheffield and Leeds. From the mome... See more

Company replied


Company details

  1. Fertility Clinic
  2. Fertility Physician

Written by the company

We offer the UK's lowest cost IVF treatment. We have excellent success rates, well above the UK average & still deliver quality, affordable fertility treatment.


Contact info

  • Sloan Medical Centre, 2 Little London Rd, Meersbrook, S8 0YH, Sheffield, England, United Kingdom

  • 0114 308 0923

3.4

Average

TrustScore 3.5 out of 5

4 reviews

5-star
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1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

So far our experience hasn't being…

So far our experience hasn't being positive. Our initial scan was cancelled 1 hr before we were due to be there, and weren't not local. Today our consultation was due to take place at 2:30pm, and at 3pm still waiting. On checking with the clinic, our person is off sick!! And no one contacted us

27 December 2024
Unprompted review
abc ivf - Sheffield logo

Reply from abc ivf - Sheffield

Hi Kitty.

We're sorry to hear you've been unhappy with your experience with us.

We're apologise for the inconvenience caused by cancelling your appointment and that our communication did not meet our usual standards. We aim to provide quality communication to all patients and we regret that this was not the case for you. We'd like to assure you that members of our team are investigating the circumstances of your experience and will be in contact with you regarding this.

We wish you all the best in the next steps of your journey,

abc ivf

Rated 5 out of 5 stars

Me and my partner have been very lucky…

Me and my partner have been very lucky to have been and had all our appointments with Pauline and Kelly they have been so lovely and supportive with our journey we could not be any more satisfied with the help we have had I highly recommend, they have answered all our questions and been so helpful from the very start and made us feel very comfortable could not thank them enough! Jessica and Katie x

19 January 2024
Unprompted review
abc ivf - Sheffield logo

Reply from abc ivf - Sheffield

Hi Jessica and Katie,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey.

We wish you all the best!

With love.

abc IVF

Rated 5 out of 5 stars

Extremely friendly and helpful staff

Extremely friendly and helpful staff, from the very first appointment and even now at 10 weeks post partum.
We found that we were incredibly well supported throughout our journey across both the Sheffield & Leeds clinics and any questions or concerns were quickly answered. We’re incredibly thankful to everyone at ABC that we were able to complete our family with the perfect little boy.

25 October 2022
abc ivf - Sheffield logo

Reply from abc ivf - Sheffield

Hello Aimee,

thank you for sharing your experience and the Lovely review. We are so glad we could support you in your journey.

Best wishes,
abc ivf

Rated 5 out of 5 stars

Positive experience

I have to thank ABC and their teams involved in helping people that struggle with infertility. I am currently 28 weeks pregnant and couldn’t have done it without ABC Sheffield and Leeds. From the moment I contacted Sheffield I had lots of information sent over and they answered any questions I may have had as there is a lot to go through and it is scary. I had my scans at Sheffield which were always at ease with Pauline. And then I had my egg collection and transfer at Leeds and I couldn’t not fault the team at Leeds they were friendly and helpful in both scary steps. I wouldn’t be in the position I am today if it wasn’t for these 2 teams. Thank you so much I am forever grateful and I will be back if I decide to try again in the future.

2 November 2022
Unprompted review
abc ivf - Sheffield logo

Reply from abc ivf - Sheffield

Hi Chloe,

Congratulations! We're thrilled for you. Thank you so much for taking the time to leave a review and sharing your journey. We're so happy we were able to support you.

Wishing you all the best,
abc ivf

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