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Abc Gone Ltd Reviews 577

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TrustScore 5 out of 5

4.8

Real Estate Agents
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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more

Company details

  1. Real Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.

Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had a nice virtual viewing today

I had a nice virtual viewing today. Jordan was really nice and explained everything I need to know before renting a flat. I wanna thank you her for her kindness and time. Jordan you are an amazing person.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

I am renting from Abc Gone Ltd for the…

I am renting from Abc Gone Ltd for the past 8 years and I was dealing with agent Zivile. She was all the time very professional, friendly and provided information. I would highly recommended her as an agent! .

18 January 2024
Unprompted review
Rated 5 out of 5 stars

100% recommended this agency

100% recommended this agency! Perfect customer service, very helpful staff, especially Zivile. She helped us find the perfect home for our family!

14 January 2024
Unprompted review
Rated 5 out of 5 stars

I had Jordan E show me a flat and she…

I had Jordan E show me a flat and she was amazing she explained everything to me very thoroughly and helped me understand the whole process. I’m very satisfied with her customer service!

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Jordan was really welcoming

Jordan was really welcoming, answered all the questions that we had and ensured we left with all the information needed. Really enjoyed the viewing :)

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Jordan proofed to be a pleasant and…

Jordan proofed to be a pleasant and friendly lady before, during and after conducting the viewing process with us. I would continue my search with ABC Gone and hope to get a property of our choice through them.
I really appreciate Jordan patience for her support and assistance throughout viewing process.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Beth Arslan and the ABC TEAM DONT CARE

The house I have been staying at has mould, leaks and mushrooms growing because of their inaction. I will skip the part where I’ve moved in to a fresh tenancy with dog hairs and still to this day refusal of showing the cleaning receipt. Their inaction is disgusting and will always try to push the onus on the tenant although they take months to action any small issue. Not to mention illegally refusing contractual obligations such as one of my co-tenants changing his name on the contract - INSANE.

Stay far away from these vampires

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service experience

Though I didn't get the property I viewed, Jordan proofed to be a pleasant and friendly lady before, during and after conducting the viewing process with us. I would continue my search with ABC Gone and hope to get a property of our choice through them.

4 January 2024
Unprompted review

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