The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow
Company replied
The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more
Company replied
My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more
Company replied
Company details
Written by the company
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
Contact info
1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States
- www.abc-med.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service.
4 August 2026
Reply from ABC Medical
Hello David,
Thank you for your kind words! We're thrilled to know you had an excellent experience with our service. Your feedback means a lot to us, and we appreciate the opportunity to assist you.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello David,
Thank you for your kind words! We're happy to hear that our service met your expectations and that your products arrived when expected. We appreciate your support and look forward to assisting you in the future.
ABC Home Medical Supply Team
I can do the ordering on my phone or…
I can do the ordering on my phone or computer answer a few questions done just that easy.
30 July 2026
Reply from ABC Medical
Hello Customer,
Thank you for your 4-star review! We're glad to hear that you found the ordering process quick and easy. Making it simple and convenient to order from your phone or computer is exactly what we strive for. We appreciate your feedback and look forward to serving you again soon!
ABC Home Medical Supply Team
Great customer service
Great customer service. Easy portal to navigate through . Great shipping and delivery .
1 August 2026
Reply from ABC Medical
Hello Sherry,
Thank you for the wonderful feedback! We're pleased to know that our team provided great customer service, our portal was easy to use, and your order arrived smoothly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello GoldenPups,
Thank you for the wonderful review! We're so glad to hear that ordering was easy and that your delivery arrived quickly. Providing a seamless experience from start to finish is important to us, and we truly appreciate your feedback. Thank you for choosing us, and we look forward to serving you again!
ABC Home Medical Supply Team
Proficient and quick
The person i talked with was proficient yet warm and quick to place my order. The order arrived within 24 hours! Thank you very much!!!
1 August 2026
Reply from ABC Medical
Hello Diana,
Thank you for such a thoughtful review! We're thrilled to hear that our team made the ordering process easy and provided both knowledgeable and friendly service. It's especially great to know your order arrived within 24 hours. We truly appreciate your kind words and look forward to assisting you again whenever you need us.
ABC Home Medical Supply Team
Very professionally done
31 July 2026
Reply from ABC Medical
Hello Mark,
We're grateful for your review and happy to hear you were pleased with the professionalism of our service. Thank you for your support and for taking the time to share your experience.
ABC Home Medical Supply Team
You delivered quickly and accurately.
15 July 2026
Reply from ABC Medical
Hello Thomas,
We're so happy to hear everything was delivered quickly and accurately. Thank you for taking the time to leave a 5-star review. We truly appreciate it!
ABC Home Medical Supply Team
I was late in requesting refill
I was late in requesting refill. Agent rushed it here in good time.
25 July 2026
Reply from ABC Medical
Hello Dan,
Thank you for your 5-star review! We're glad we could help get your refill processed quickly, even with the short notice. Our team is committed to making sure our customers receive the supplies they need without delay, and we're pleased to hear your agent was able to assist and get your order to you in a timely manner. Thank you for choosing ABC Medical and for sharing your experience!
ABC Home Medical Supply Team
Good product
Good product, alerts to reorder, easy to reorder, fast & dependable delivery
31 July 2026
Reply from ABC Medical
Hello Blount,
Thank you for your 5-star review! We're delighted to hear that you're happy with our products, reorder reminders, and easy ordering process. It's especially rewarding to know that your deliveries have been fast and dependable. Our goal is to make managing your supplies as simple and stress-free as possible, and we truly appreciate your trust in ABC Medical. Thank you for your kind feedback and continued support!
ABC Home Medical Supply Team
After I easily place an order on the…
After I easily place an order on the phone it’s received in a few days in great shape.
31 July 2026
Reply from ABC Medical
Hello John,
Thank you for your 5-star review! We're delighted to hear that placing your order by phone was easy and that your supplies arrived quickly and in excellent condition. Providing a simple ordering experience, fast delivery, and carefully packaged products is what we strive for every day. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Always Accurate and On Time!
They always deliver my product exactly when they let me know I should expect it. The order is accurate & in good condition.
30 July 2026
Reply from ABC Medical
Hello Glennie,
Thank you for your 5-star review! We're thrilled to hear that your orders consistently arrive when expected and that they're accurate and in good condition. Providing dependable delivery and ensuring you receive the right supplies every time is our top priority. Thank you for trusting ABC Medical with your healthcare needs. We truly appreciate your kind feedback and continued support!
ABC Home Medical Supply Team
The employee that spoke with me on the…
The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was expedited because I was within 10
days of being without supplies due to an insurance and Doctors office issue. I was very relieved after I spoke with him and he assured me that the order would be on time. It actually shipped in early. The delivery was wonderful. It one negative part of the experience.
30 July 2026
Reply from ABC Medical
Hello Laura,
Thank you for your wonderful 5-star review! We're so pleased to hear that our team member provided attentive, compassionate service and worked quickly to ensure you would not be without your supplies. We understand how stressful insurance and physician office delays can be, and we're glad we were able to help expedite your order and provide peace of mind during that time. Thank you for trusting ABC Medical with your healthcare needs and for taking the time to share your experience. We truly appreciate your kind words and look forward to continuing to serve you!
ABC Home Medical Supply Team
ABC Medical always alerts me when I…
ABC Medical always alerts me when I need to reorder. Shipping is…SUDDEN DELIVERY. 🚛
30 July 2026
Reply from ABC Medical
Hello J A,
Thank you for your 5-star review! We're glad our reorder reminders help you stay stocked with the supplies you need, and we're happy to hear your deliveries arrive quickly. We appreciate your support and look forward to serving you again!
ABC Home Medical Supply Team
Prompt delivery after orders.
Prompt delivery after orders. Reminders for refills of supplies
30 July 2026
Reply from ABC Medical
Hello Robert,
Thank you for taking the time to share your experience. We're glad our timely deliveries and refill reminders have been helpful in making it easier to manage your medical supply needs. We appreciate your trust in ABC Medical and look forward to continuing to serve you.
ABC Home Medical Supply Team
Very good everything went well
21 July 2026
Reply from ABC Medical
Hello Jeanne,
Thank you for your 5-star review! We're delighted to hear that everything went well. Providing reliable service, quality products, and a smooth experience for our customers is always our goal. We truly appreciate your kind feedback and your trust in ABC Medical. Thank you for choosing us, and we look forward to continuing to serve your healthcare needs!
ABC Home Medical Supply Team
Customer service
I am very happy with the phone customer service as well as the products I received.
22 July 2026
Reply from ABC Medical
Hello Elaine,
Thank you for your 5-star review! We're delighted to hear that you're happy with both the customer service you received and the products we provided. Our team is committed to delivering knowledgeable, caring support and quality products that meet your needs. We truly appreciate your trust in ABC Medical and thank you for taking the time to share your experience.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Richard,
Thank you for your 5-star review! We're pleased to hear that your product arrived safely and as expected. Providing reliable, timely delivery is important to us, and we appreciate you taking the time to share your feedback. Thank you for choosing ABC Medical, we look forward to serving you again!
ABC Medical Supply Team
You followed up with me and explained…
You followed up with me and explained the process of reordering clearly
28 July 2026
Reply from ABC Medical
Hello Charles,
Thank you for your 5-star review! We're glad to hear that our team followed up with you and clearly explained the reordering process. Making sure our customers feel informed, supported, and confident every step of the way is important to us. We truly appreciate your trust in ABC Medical and thank you for taking the time to share your experience!
ABC Home Medical Supply Team
Putting in order was easy
Putting in order was easy. Understood what items I needed. Order arrived promptly. Packed very well.
27 July 2026
Reply from ABC Medical
Hello Ronald,
Thank you for your 5-star review! We're delighted to hear that ordering was easy, that our team helped ensure you received the correct items, and that your order arrived promptly and well packaged. Providing a smooth, reliable experience from order placement to delivery is our goal, and we're grateful for the opportunity to serve you. Thank you for choosing ABC Medical and for sharing your kind feedback!
ABC Home Medical Supply Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.