aaduki.com Reviews 75

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been using Aaduki for many years and have always found then excellent. Great customer service and very quick to sort any claims. I would recommend them to all professional photographers !

Company replied

Rated 5 out of 5 stars

I have been insured with Aaduki over many years. The most important thing with insurance is when you have to make a claim, not always the cost of the premium. Therefore when the unfortunate happens... See more

Company replied

Rated 5 out of 5 stars

Aaduki know about the photographic industry, so my insurance is tailor-made to my requirements. They have always been easy to deal with, and that's why i have been using them for many years - and the... See more

Company replied

Rated 5 out of 5 stars

Like all photographers and videographers, I always dreaded making a claim to repair or replace my kit. Aaduki made everything so easy when my cameras sensors were damaged from lasers. The proces... See more

Company replied

Company details

  1. Insurance Broker
  2. Insurance Agency

Written by the company

Aaduki is a leading specialist insurance broker for photographers – supporting you with expert advice on managing risk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superb !

I have been using Aaduki for many years and have always found then excellent. Great customer service and very quick to sort any claims. I would recommend them to all professional photographers !

14 November 2025
Unprompted review
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 1 out of 5 stars

Aaduki and the fine print is basically a scam

I have been with Aaduki for many years.
My cameras bodies are failing and starting to malfunction, they are not even half way their shutter life expectancy. I wanted to send them to repair because I can't have faulty tools when shooting a wedding. My surprise when Aaduki tells me they won't cover anything. Only if is stolen or liquid damaged. Nothing like malfunctions or errors. WHAT????
This info is well hidden inside their 60page policy. I won't be renewing with them. Terrible service when you actually need them. Aaduki a basically a scam and like most insurers will delay or avoid any commitment.
I want an insurance that will actually fix/ replace my camera and tools when they are not working.... Aaduki won't do this.
AVOID AVOID AVOID.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Good insurance for photographers

I've been with Aaduki for several years now. Thankfully I have only had to use the insurance once when I dropped my camera and broke a lens during a shoot, but I was paid promptly.

17 June 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Can’t fault them

I have trusted Aaduki with my professional photography insurance for many years now. I have found them to be excellent in all areas. Competitive pricing, great communication and helpful when I once needed to make a claim. Recommend.

4 August 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

These people give you the security and…

These people give you the security and peace of mind, sitting quietly in the background, knowing that they are there for you.

25 July 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

They are very professional and think…

They are very professional and think any the customers needs. They insist on me checking that I have enough cover for equipment whether at home or on location

25 July 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Aaduki know about the photographic industry

Aaduki know about the photographic industry, so my insurance is tailor-made to my requirements. They have always been easy to deal with, and that's why i have been using them for many years - and they provide the most competitive quotes. I have recommended them to many people who have found the same.

25 July 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

always found them competitive regarding…

always found them competitive regarding my Photography and videography equipment insurance.
Professional and polite on the phone.
Been with them a long time, I do review my insurance annually and their cover is A1 compared to most. Uncomplicated schedules help too...

28 July 2025
Unprompted review
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 4 out of 5 stars

The renewal of the policy was no…

The renewal of the policy was no problem at allot always go very smoothly.

25 July 2025
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Reply from aaduki.com

Thank you for our review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

I have been with you for a number of…

I have been with you for a number of years now and am happy with the service, although thankfully I have never had to make a claim.

25 July 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Trustworthy insurers

Reliable and affordable insurers of my photography business for the past 20 years.

25 July 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Great company to work with

Great company to work with. I would have no problems recommending them.

25 July 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Great communication

Great communication, clear advice and paperwork.

17 June 2025
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Reply from aaduki.com

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Real people who take the time to…

Real people who take the time to discuss your needs.
I've been with Aaduki since 2007 and they have always supported me and been proactive in having conversations about my needs.

17 June 2025
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Reply from aaduki.com

Thank you for your review! We really appreciate your feedback!

Rated 5 out of 5 stars

Alway efficient

Alway efficient, friendly and give great service!

My needs are understood and the prices along with coverage are good to a small business like mine.

17 June 2025
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Reply from aaduki.com

Thank you for your review! We really appreciate your feedback!

Rated 5 out of 5 stars

I love the fact its always a person…

I love the fact its always a person that answers the phone or phones me when I deal with Aaduki, my old insurance company hid their telephone number and it took a lot of digging to only find they would only respond to email, but Aaduki has always been a knowledgable and helpful person, it makes it so easy to do anything

17 June 2025
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Reply from aaduki.com

Thank you for your review! We really appreciate your feedback!

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