AAA City RemovalistReviews 

363
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the moving process much easier and less stressful. Many people highlight the exceptional service, noting that items were handled with care and respect, and the teams were always happy to assist with specific placement needs. Reviewers frequently commend the quick response times, punctuality, and the overall smooth experience, often describing the service as above and beyond expectations. However, some people mentioned issues with communication when contacting head office, experiencing rudeness and being talked over. Additionally, a few customers reported difficulties after accepting a quote, indicating that the service worsened.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We would highly recommend AAA Removals, great company to move with, this was our second move in recent years, moving from the Central Coast to Sydney. Once again the team were well skilled in moving,... See more

Company replied

Rated 5 out of 5 stars

Mark and Martin are solid blokes for moving. We went from a double story 4 bedrooms all moved into another double story house. Service included moving mattress and wraps and our fridge. Truck Rego:... See more

Company replied

Rated 5 out of 5 stars

Rivan and Steven Truck Number 24 ⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with this removalist team! They were incredibly quick and efficient without cutting any corners. Every item was handled with c... See more

Company replied

Rated 5 out of 5 stars

Truck 25 Bashar and Martin were the absolute professionals! I have moved rentals so many times and this is the best service I’ve ever had. They packed up all my stuff into the truck with so much care,... See more

Company replied


Company details

  1. Transportation Service
  2. Shipping Company

Written by the company

AAA City Removalists is an accomplished Furniture Removalist company and a member of Afra (Australian Furniture Removers Association) member. With over 8,000 positive reviews on Google, Product Review & Facebook, we offer high quality affordable Removalists that adhere to the toughest standards in the Moving industry. We provide AAA quality Removals to Homes & Offices in Sydney since 2005, moving furniture within Sydney, Country and interstate. We pride ourselves on offering our customers movers who are reliable, safe, dependable and Affordable Relocation of all sizes, so there’s a removal package for everyone. Call 02 97371111  


Contact info

4.9

Excellent

TrustScore 5 out of 5

363 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(363)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truck 25 Bashar & his team did a…

Truck 25 Bashar & his team did a fantastic job. Very professional & took extreme care with my move … highly recommend!

25 August 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Helen, for your wonderful feedback! We're glad to hear that the team made your move efficient and stress-free. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Truck 25 Bashar and Martin

Truck 25 Bashar and Martin
Very professional and friendly would use you again

23 August 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Andy, for your wonderful review! We're glad to hear that the team provided such exceptional service during your move, and we appreciate your recommendation to friends and family.

Rated 5 out of 5 stars

Bashar & Martin

Bashar & Martin, Very professional and handled everything with care. Will highly recommend Bashar & Martin. Thanks you for your helping our move stress free.
Thanks

18 August 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you Dave for your thoughtful review. It was our pleasure serving you.

Rated 5 out of 5 stars

Truck 25 Bashar and Martin were so…

Truck 25 Bashar and Martin were so helpful with our move. Highly recommended!!

17 August 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

We are appreciative of your positive review Dennis and look forward to serving you the next time you need a hand moving.

Rated 5 out of 5 stars

Bashar and his team truck 25 We had a…


Bashar and his team truck 25 We had a fantastic move to our new place today. The two gentlemen made life so easy. They arrived on time, worked with big smiles and always tried to help with unplanned things happened. A five star performance undoubtedly! Thank you so much!

12 August 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Linh! We're delighted to hear that your move went smoothly and that Bashar and his team were able to assist you with a positive attitude. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Bashar and his team truck 25 We had a…

Bashar and his team truck 25 We had a fantastic move to our new place today. The two gentlemen made life so easy. They arrived on time, worked with big smiles and always tried to help with unplanned things happened. A five star performance undoubtedly! Thank you so much!

12 August 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, kindly for your review! We're so glad to hear that the team made your moving experience a positive one. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Bashar and Michael on truck 25

Bashar and Michael on truck 25
Moved me from Monterey to Moorebank, I am a repeat client because Bashar and his team were amazing every time. Thank you for everything we appreciate it.

24 July 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Danyon, for your wonderful feedback! We're glad to hear that you were provided with an amazing service. We appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Truck 25 Bashar and Truck 71 Nihad

Truck 25 Bashar and Truck 71 Nihad

This is our third time using these guys from AAA . Amazing service always. Would highly recommend.

18 July 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Lucille! We appreciate your kind words about Bashar and Nihad, and we're delighted to hear that your move was smooth and quick. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Bashar and his team

Bashar and his team

Excellent service – efficient, friendly and pleasant.

14 July 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Ludmila, for your kind words! We're glad to hear Bashar and the team did a great job handling your relocation. Your appreciation means a lot to us!

Rated 5 out of 5 stars

Truck 25 Bashar and Steve

Truck 25 Bashar and Steve, were excellent and did a fantastic job, professional job. Thank you.

11 July 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Aeman, for your kind words about Truck 1 and our team; we're glad to hear they were courteous and helpful during your move!

Rated 5 out of 5 stars

Truck 11 Roni

Truck 11 Roni, Frank and Mark. Great move, easy and quick.
Beecroft to Carlingford

11 June 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, for your kind words! We're glad Ronny and his team provided professional service and took great care of your furniture. Your appreciation means a lot to us!

Rated 5 out of 5 stars

Bashar and Ayman the best!!

Bashar and Ayman the best!!
Truck 25 moved my furniture with no issues and a big smile
Thank you David for sending a team of movers

11 June 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you for your kind words! We're glad the boys provided professional service and took great care of your furniture. Your appreciation means a lot to us!

Rated 5 out of 5 stars

Simian Solutions

5 June 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you for taking the time to leave us a 5 star review. It really means a lot to the boys.

Rated 5 out of 5 stars

Bashar and Amen

Bashar and Amen. Truck 25.

Excellent and prompt service. Willing to do more if required at minimal notice.

31 May 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you for your positive review and for allowing us the pleasure of serving you.

Rated 5 out of 5 stars

Bashar and his team (truck 25) have…

Bashar and his team (truck 25) have been outstanding. An exceptional service and experience overall. I will certainly use Bashar and his team again!

16 May 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Daniel, for your kind words! We're glad the boys could assist with your move and exceed your expectations. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

Bashar and micheal truck 25

Bashar and micheal truck 25
Move our house from Katoomba to ACT.
Very efficient and prompt and friendly.
Thank you
Alan and Nata

8 May 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

It was our pleasure serving you Alan. The boys had a great day helping you move.

Rated 5 out of 5 stars

We absolutely loved the service Bashar…

We absolutely loved the service Bashar and team truck 25 offered us from Sans Souci to Blakehurst. This is the third time over 5 years Bashar has looked after us to perfection. We highly recommend his services.

5 April 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Ana, for your wonderful feedback! We're glad to hear that Bashar and the team provided a professional service. We appreciate your loyalty.

Rated 5 out of 5 stars

Bashar and his team truck 25 did an…

Bashar and his team truck 25 did an amazing job and were very easy to work with.

19 March 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you kindly Zahraa for taking the time to leave your review. It was our pleasure serving you on your recent removal service and look forward to assisting you and your family the next time you need a removalist company.

Rated 5 out of 5 stars

Bashar & Marvin truck 25

Bashar & Marvin truck 25
Did a fantastic job, they have been so helpful making this move go smoothly. I recommend everyone use these two gentlemen to help them move. Thank you for everything

15 March 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Cameron, for your fantastic feedback! We're glad Bashar and Marvin made your experience seamless—your recommendation means a lot to us.

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