I bought a refurbished charger. Came in looking new, but presented poor performance and upon closer inspection the ports were corroded and wasn’t acceptable. A4C responded quickly and issued a return... See more
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They left me with a blocked apple watch. I spoke with Denise at A4C no less than five times and we exchanged multiple emails. Despite all that, the issue was never resolved. Each interaction left m... See more
I purchased the speaker for my grandson's 12th birthday. I was very anxious regarding the quality because I read so many negative comments. I worried he would need help setting it up. Well ... 12-y... See more
Very good communication and help with the online chat person Kim and follow up with emails to solve the issue. And fast turnaround time from sending my broken earbuds in and getting new ones. Very goo... See more
Company details
Written by the company
A4C.com is your one stop shop for all your Consumer Electronics & Cellphone accessories needs. We are a company with our customers at the front of our mind, so feel free to contact us with any questions you might have. We would be more than happy to assist you!
Contact info
United States
- 8779994235
- support@a4c.com
- www.a4c.com
3.2
Average
16K reviews
Hasn’t replied to negative reviews
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Return is accepted quickly
24 March 2023
Product arrived in the time frame…
Product arrived in the time frame advertised. So far the product is working as advertised.
24 March 2023
Ez to navigate website, great deals
Ez to navigate website, a lot of great deals and quickly received purchased items!
24 March 2023
I still don't know why the charger came without a plug.
I ordered a cordless charger for my phone. It arrived with a power cord but no plug.
20 March 2023
I got the product and the package was…
I got the product and the package was crushed and product damaged. I was only able to get a refund.
14 March 2023
Reply from A4C
We do apologize for the issue with shipping, this was a shipping issue with USPS.
We issued the full refund and we have not received any further correspondence.
Best Regards,
a4c Customer Support
Too bad
The sound is great from the ear pods but the ear pods have trouble staying in my ears. If I have them on and start moving around the left one slides out then the right one follows. I’ve also changed the different covered that came included and I’m still having the same issues. I think I’m going to return them. The sounds great and noise cancellation, but if they can’t stay in my ears no point having them.
13 March 2023
Disappointed about a defect in right…
Disappointed about a defect in right earbud...I asked for replacement and I have to ship the earbuds back at my expense for a refund.
These should have been checked for defects before shipping. I am not pleased,will never use this company again.
16 March 2023
Reply from A4C
Hi Rosalee, We do apologize for the issue. We have a record that shows you contacted us and we replied 9 days ago (Fri, 24 Mar 2023 at 4:09 PM)
Our email included a prepaid shipping label for the return. We do cover the postage for all returns.
Our email stated:
""I am sorry to hear about this.
Please return the item using the prepaid shipping label attached.
We will issue the refund once the item is received. We are not able to send out replacements, we are currently only issuing refunds.
Please allow 24-48 hours for the refund process to complete depending on your financial institution.
We do apologize for the inconvenience.""
Please review your email, return the item with the prepaid shipping label and we will issue a full return once we receive the item.
Best Regards,
a4c Customer Service
Timely shipping with good interim…
Timely shipping with good interim communication and tracking that helps a lot.
16 March 2023
AirPod broken upon delivery
When package arrived one of the AirPods was not functional at all which delayed the usage of the need of the product. Still waiting for a reply from buisness.
16 March 2023
Great website for buying refurbished items
I ordered headphones at an extremely affordable price here and they arrived within a few days and in perfect condition!
16 March 2023
Great price and quick delivery
15 March 2023
Customer service abandoned me!!
Shipping time on the order was 3-5 business days yet it took 16 days to arrive. It wasn't A4C that caused the delay but I called the customer service center several time for help with contacting the carrier to try and get the package on track, to request a refund or to request another item be shipped. Customer service pretty much said it was my problem to resolve and refused to help or provide any alternatives to remedy the problem. Unfortunately, I would say it's too risky to use this vendor in the future considering your package could go missing and they feel no obligation to get involved.
13 March 2023
Got product as described in timely…
Got product as described in timely manner at a great price.
15 March 2023
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