A-1 Auto Transport, Inc. Reviews 59

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

This company is very good. They completed my service as requested. They also let you pay fully online with credit card, when looking for auto transport a lot of places wanted some amount in cash which... See more

Rated 1 out of 5 stars

If I could give them 0 stars, I would. I called to go over the online shipping quote I received from them & was met with somebody screaming at me within 2 minutes. He quoted me over double what their... See more

Rated 5 out of 5 stars

Shipped my car in an enclosed carrier, and ended up using their sister company “Enclosed Classics” whom I’d never heard of before. If it wasn’t for a1autotransport.com, I wouldn’t never found this com... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with A-1 Auto Transport, Inc. from start to finish. Their team was responsive and professional, providing clear communication during each step of the process. They schedu... See more

Company details

  1. Shipping Company
  2. Car Accessories Store

Information provided by various external sources

America's Most Trusted Auto Transporter Since 1989. Fast & Free Rate Quote, No Personal Info Needed. Friendly 24/7 Customer Service 1-800-452-2880.


Contact info

3.6

Average

TrustScore 3.5 out of 5

59 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had an excellent experience with A-1…

I had an excellent experience with A-1 Auto Transport, Inc. from start to finish. Their team was responsive and professional, providing clear communication during each step of the process. They scheduled my car pickup promptly, kept me updated on timing, and delivered my vehicle on time and in perfect condition. Their pricing was competitive, and they made the entire transport smooth and stress-free. I highly recommend A-1 Auto Transport for anyone needing reliable auto transport services — great service and care throughout!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

The driver kept me updated on where he…

The driver kept me updated on where he was and when he would arrive at the house to pick up the car. Loaded it carefully and safely! Advised me when it would be delivered about 3 hours prior which was perfect! Car arrived in perfect condition and I’m very appreciative of the care to my dad’s 66 VW bug that I inherited! Thank you so much!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

This was a great experience they picked…

This was a great experience they picked up my dads car the day after I called - from Florida and they brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

This company is very good

This company is very good. They completed my service as requested. They also let you pay fully online with credit card, when looking for auto transport a lot of places wanted some amount in cash which did not fit my need. Their customer service is very good. They contract their services and when I requested, they were able to get me a new driver right away,

12 August 2025
Unprompted review
Rated 5 out of 5 stars

A1 Auto Transport is hands down the…

A1 Auto Transport is hands down the best car shipping company in the area. They provide exceptional service at competitive prices, and their attention to detail is second to none. I would highly recommend this company to anyone looking for a stress-free car shipping experience.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

the one star is probably to much

the one star is probably to much. I emailed for a quote, I thought that they were based in my state, there not. I found a local transport hauler. They won't quit calling, most of the time I can't understand them because of the accent. this place sounds like a scam!

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Auto transprt

Please do not sign a contract with A-1 auto transport. Ginger promised me a driver in 2-3 business days. After that told me I'd have a driver that day or the next. Never happened but took $295 off my credit card !

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! DO NOT BOOK.

They have a website and person answering phone and texting from the number that is on the website BUT only till they get your etransfer and then they ghost you . They will email you contracts and everything. I am a trucker myself and still got scammed and lost my etransfer.
The company that accepted the eransfer is a BC based company.
I am filling an official complaint for cyber crime and fraud so they don’t do this to someone else.
Please be aware.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY and do not…

DO NOT TRUST THIS COMPANY and do not just trust your valuable car to just anyone - Do your research. The first question you should ask is : "Are you a broker ?" This means that they hire out third parties to transport your vehicle. When I called and asked, " Are you a broker ?", they promptly hung up the phone on me. I called back on the same number and they did not pick up. While I was on hold for five whole minutes ( and being ignored) on my private phone, I simultaneously called them on my business phone ; the call was answered promptly,(meanwhile my other phone was STILL on hold!) and, this time, when I posed the question: "Are you a broker?" ,there was a woman in the background screaming to the woman on the phone, "WHO are you talking to?, WHO are you talking to ?!!! " ( The background noises sounded like these two women were in a house, not a
physical business.) This time the woman on the phone emphatically replied: "EVERYBODY is a broker, EVERYBODY is a broker !" Fortunately, I had been warned by a gentleman with another company to " beware of brokers and bait and switch tactics, where companies quote you one rate up front and then demand more to give you your car back. This first company that I spoke to does all of their business in- house ,and is not a broker. He also explained to beware of companies wanting full pay up front, and don't trust it, if the price seems too good to be true. I'd rather pay more , than buy a nightmare experience for a cheap price with a bait and switch tactic ( as my car is being held hostage) as the frosting on the cake. After the representative ( from another company) warned me what to look out for, I checked reviews from a couple of companies, and read experiences confirming that what he said was true. Look up reviews and also look up companies on the Better Business Bureau. Also, ( and it's quite entertaining), when the company answers the phone immediately ask: " Do you do all of your business in-house, or are you a broker ?" DO NOT USE A1 AUTO TRANSPORT.... SCAM...SCAM...SCAM !!!

7 March 2025
Unprompted review
Rated 1 out of 5 stars

scammers

Do not trust them at all, they are a disaster and complete scammers

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Don’t ever anyone use this scammer’s 😡

Don’t ever anyone use this scammer’s 😡
Charge me 6 weeks ago $1365 to bring my car from Winnipeg to Toronto and never happened!😡😡😡
Today I have to payed $1029 storage fee to IAA action!
A1 driver called me just now I have to send for him extra $1000 to pickup the car because not running😡😡😡
I told him,no way!!!
Now I have to ask other company to bring my car here!!!
Don’t ever think about to used the scammers!!!!

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Very rude

I phoned to find out about shipping between Ukraine or Moldova to the USA and the person was very rude and hung up before I could find out more.

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, got a quote then 30 calls from scams haulers, they sell your info, do be fooled by the fake reviews. how they are in biz i have no idea...........

30 October 2024
Unprompted review

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