We had a fantastic service. We ordered 3 steal beams for our project - A13 took our structural engineers plans, created and sent the beam plans in a couple of days, and the delivery followed soon afte... See more
Company replied
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Excellent company with very skilled and helpful staff. Absolutely amazing machinery and knowing driver helped us to get plant from Southampton to London in record time. Will do business with them in... See more
Company replied
Excellent service Very quick back with quotation Gave go ahead and any amendments carried with a quick response as well Very impressed will use for all my steel and beam requirements DPR Build... See more
Company replied
A13 Steel and all the staff have been excellent. They were quick, gave a competitive quote and were her professional throughout . Very impressed with the company and will recommend them to others. Th... See more
Company replied
Company details
Information provided by various external sources
Since 2012 we’ve been supplying steel to our valued clients. In our commitment to become one of the leading steel suppliers in the UK, we understand that there’s a strong demand for quality steel products for the building and construction trade, in addition to DIY and local builders. For this reason, we set out to ensure that we deliver exceeding levels of performance in everything we do. We’re innovative – bringing you great ideas and advice to help with your individual steel requirements.
Contact info
Unit 5, Portland Commercial Estate, Ripple Road (A13), IG11 0TW, Barking, United States
- 020 3741 7641
- info@a13steel.com
- www.a13steel.com
4.6
Excellent
353 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent services
2 July 2019
Unprompted review
Reply from A13 Steel
Hi Fronton Construction, pleasure to do business with you!
A very friendly and professional team
27 June 2019
Unprompted review
Reply from A13 Steel
Hi Claudiu,
We are always here to help with your needs! Look forward to work with you in a future!
Reply from A13 Steel
Hi Joe,
Thank you for your kind feedback!
Very fast response
Very fast response, very reasonable pricing and quality service.
25 June 2019
Unprompted review
Reply from A13 Steel
Thank you Roberts, your feedback is much appreciated!
Good prices,friendly customer service
21 June 2019
Unprompted review
Reply from A13 Steel
Thank you for your kind words!
Thanks Gary
Thanks Gary! truelly excellent - A13 Steel delivered on time, with no hassle one phone call to arrange everything. Things couldn't of gone better.
13 June 2019
Unprompted review
Reply from A13 Steel
Greetings from Gary, Bodrud Ali! Look forward to work with you in a future!
Always helpful & quick turnaround.
13 June 2019
Unprompted review
Reply from A13 Steel
Thank you for your kind words and look forward to hear from you soon!
D&D Roofers Ltd
Very nice adviser team and good quality. I am very happy working with this company.
Thank you
4 June 2019
Unprompted review
Reply from A13 Steel
Thank you Asta for your kind words!
Reply from A13 Steel
Thank you ! Look forward to do more business in a near future!
Reply from A13 Steel
Thank you Kamen!
Thanks for coming back to me so…
Thanks for coming back to me so quickly and most importantly thanks for my order so soon much appreciated I wish all companies where so full on like yourselves.
Thanks again Mr ROY CLARK.
30 May 2019
Unprompted review
Reply from A13 Steel
Thank you Roy! We appreciate your kind words and yes, quick turnaround is our company values that we are very proud of!
High quality services
29 May 2019
Unprompted review
Reply from A13 Steel
Thank you Laura for your kind words!
Easy to deal with
Easy to deal with
Efficient
Quick service
Thouroughly Recommend
28 May 2019
Unprompted review
Reply from A13 Steel
Thank you for this review! We look forward to help you in a near future!
Good service and product
Good service and product. Fast delivery. I will recommend to our trader.
20 May 2019
Unprompted review
Reply from A13 Steel
Thank you Leroy for your kind words!
Reply from A13 Steel
Hi Genesis, pleasure to work with you guys!
Once they have you, they will increase the price
Our initial contact with this company was very positive. They gave us a fair price for the fabrication drawings and I asked them to come to site to measure.
Within 10 minutes of them being on site, the head engineer said that they would need to come twice, and that the job was very complicated and I was very dissapointed because I had shared with them all our engineering drawings and FULL background of the situation and therefore as far as I was concerned I had been fully open with the magnitude of the job
To make matters worse, the day after they took the measurements they decided to increase the price by 6 x times, and at that point I had no choice because technically they had already done some of the work, and it would have taken me a lot longer to engage another steel company
I am also trying to find out HOW quickly they can produce the drawings / come to finish the measuring process but they wont tell me
They know I am keen to have the drawings to shop around for the steel but they also know that I wont be able to until they deliver the drawings.
I have already paid them a subtantial amount of money upfront for the drawings: unbelievable.
It is all very dissapointing, we need the work done urgently and they wont even commit to deliver the work to any given deadline
7 May 2019
Unprompted review
Reply from A13 Steel
Hi Carolina,
First of all thank you for your honest review.
We feel that the rating you gave us is unfair. The engineer who visited the site advised that the drawings provided to him did not match the steelwork already built on site quite significantly, meaning the drawings provided were of no use to us. We therefore had to review the cost as the task became more laborious.
The updated quote was transparent and had no hidden cost and it was issued to you for review. You had an option to go to other contractors if you were not satisfied with the cost but you have decided you wanted to proceed with the services and phoned to pay for the works the same day however this was within the last business hour on Friday. The very next business day our dedicated engineer taken paternity leave and at the end of the day you have left us a 1 star review.
Following this review we have provided the timescales of our work and detailed programme of what will happen and when. However before we even were able to start working to this programme you further spoke with our engineers and asked us to provided as built drawings for the structure built by other contractor, which we cannot provide and take the responsibility for. We therefore will be not proceeding with the works. As later discussed over the phone we have passed your request to our accounts department who will arrange the refund to you this week.
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