Eight Yards Reviews 

366
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful quality of the products, noting that outfits and accessories look stunning and match expectations perfectly. People also highlight the fast delivery service, which ensures orders arrive on time and in excellent condition. Additionally, consumers appreciate the helpful and knowledgeable staff who make fitting appointments smooth and enjoyable. Some reviewers were not happy with certain items, mentioning specific issues like unwearable shoes, unpleasant smells, and accessories falling apart after a few uses. A few consumers also experienced product durability concerns, such as eyelets coming off on newly purchased gear.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality, great looks, and a good... See more

Quality

Users describe positive interactions with quality, consistently highlighting fantastic materials and... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting promptness and accurate... See more

Staff

Clients share appreciation for the staff, noting they consistently go above and beyond to help customers at... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable staff and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was treated really well by the team at Musselburgh and welcomed as a valued customer. Kevin is extremely knowledgeable and it's why I am a regular returning customer. Have hired, purchased an outfit a... See more

Rated 5 out of 5 stars

What a beautiful shop! We loved the atmosphere and how attentive your people were. Thank you for the insights into how to wear a kilt and the fast delivery. The experience was so good.. I ordered anot... See more

Rated 5 out of 5 stars

Hired a kilt outfit for my daughters wedding from the Dalkeith branch. Everything form initial meeting/fitting appointment to picking up the kilt and then returning after the wedding was so easy. F... See more

Rated 5 out of 5 stars

We were recommended Eight Yards for kilt hire for a wedding. The staff were fantastic on the phone prior to ordering and when we went to pick up the hire. The kilts and whole outfit were beautiful q... See more


Company details

  1. Clothing Supplier

Information provided by various external sources

From Autumn 2017 The Kilt Store and Kilt Hire Co will be known as Eight Yards. We will describe ourselves as providers of Scottish Menswear. To do this we need to set ourselves apart from the more throwaway, lesser quality offers that now crowd our market. And we need to continue to attract new, loyal customers across generations. Having lifelong customers is really important for keeping our business strong. We already value the craft that goes into the menswear we sell and we work hard to make sure that our style and range is modern and relevant. Our new name and brand builds on these great qualities, allowing us to extend beyond kilt hire, to communicate more of our personality, the range we offer and the value of the service we provide. The descriptor Scottish Menswear. Explains what we do and includes our core business of Kilt sales and hire, without excluding the rest of our range. We are Eight Yards. We have created Eight Yards for men of all ages who appreciate quality, tradition and craft. Like us, our customers refuse to be stuck in the past. Instead we choose to wear modern Scottish menswear with timeless, sartorial style. L I FELONG CUSTOMERS For reputation and longevity CRAF T For quality and timeless value. MODERNI TY For style and business strength ST YLE In what we bring and how we deliver it Wear with pride Our customers look to us for guidance on what to wear — and how to wear it. Our staff are the epitome of our brand come to life. If you’ve suggestions for improvements to uniforms, a little twist or tweak to add that shows how we’re leaders of the style game, go for it. We ask only that you dress to impress — and wear with pride.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

366 reviews

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4.6

All reviews

(366)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice gloves…

Originally looking for brown leather gloves as a stocking filler but couldn't get any I liked, fortunately the wife had just bought a tweed jacket so when I saw the tweed gloves it was a no brainer, and they look even nicer in person

10 December 2024
Rated 5 out of 5 stars

Brilliant

Order was placed and concluded efficiently with plenty of updates, and even a phone call to ensure all was ok. Excellent service

18 December 2024
Rated 5 out of 5 stars

Great company

I would like to thank Kevin and his team for our recent hire requirements.
I needed two full kilt outfits for our wedding vow renewal followed by Christmas and new year in Portugal.
from the first visit to handing the kilts back Kevin was nothing but very professional and courteous, and is extremely knowledgeable with everything to do with higlhand dress
A credit to the company and will defiantly use eight Yards again.

Andy E

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Accepted my order

Accepted my order, card details etc only to be told a few days later you had none of the mugs left. Yet they were still being advertised for sale. Poor show especially at Christmas.

2 December 2024
Rated 5 out of 5 stars

A lively and helpful conversation with…TOM

A lively and helpful conversation with TOM.....I shall look forward to showing the 'Frogs ' that we can breed oysters too !
As for ypur smokd salmon... you are talking to the World's champion salmon smoker ! We will see !
Best wishes ps I tried to give you 5 stars but it stopped after 3 !!!!!
Ivor Record

5 November 2024
Rated 4 out of 5 stars

Great kilt hire store but on this…

Great kilt hire store but on this occasion my son (13) ended up with toddlers socks and Sopran and shoes. We did catch the shoes and got them changed but sadly store lad assured us everything else would now fit. We checked the kit and jacket but missed checking the toddler socks and sporan until we were in London at the wedding.

Shop handled the issue on return really well so will still use again, as usually they are spot on.

12 November 2024
Rated 5 out of 5 stars

Wedding Kilt

Rented a kilt out for a wedding over the weekend, folks at 8 Yards were a pleasure to talk to and getting it all sorted was easy. Great suggestions and the whole outfit looked great! Def recommend!

28 October 2024
Rated 5 out of 5 stars

Excellent service from the 8yards team…

Excellent service from the 8yards team when ordering our hire kilt outfits for new year. Always friendly, helpful, polite and professional. Definitely 5 stars so far and fully expect to give them 5 stars for the outfits when the time comes. Thank you.

10 October 2024

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