Eight Yards Reviews 

367
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the garments and accessories, noting that outfits look stunning for weddings and special events. Customers frequently highlight the prompt and reliable delivery service, which ensures orders arrive on time and in perfect condition. Furthermore, buyers love the attentive and helpful staff who make the entire fitting and shopping process smooth and enjoyable. Some reviewers were not happy with specific product durability, mentioning issues such as items falling apart quickly, unwearable footwear, or lingering odors. A few consumers also noted unexpected flaws or defects upon opening their purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items fit well, look great, and are... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful outfits, lovely Harris... See more

Delivery service

People report positive experiences with delivery service, highlighting promptness and efficient shipping.... See more

Staff

Users describe satisfaction with the helpful and knowledgeable staff members. Reviewers frequently highlight... See more

Service

Customers had positive experiences with service, noting that everything from initial fittings to returns was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was treated really well by the team at Musselburgh and welcomed as a valued customer. Kevin is extremely knowledgeable and it's why I am a regular returning customer. Have hired, purchased an outfit a... See more

Rated 5 out of 5 stars

What a beautiful shop! We loved the atmosphere and how attentive your people were. Thank you for the insights into how to wear a kilt and the fast delivery. The experience was so good.. I ordered anot... See more

Rated 5 out of 5 stars

Hired a kilt outfit for my daughters wedding from the Dalkeith branch. Everything form initial meeting/fitting appointment to picking up the kilt and then returning after the wedding was so easy. F... See more

Rated 5 out of 5 stars

We were recommended Eight Yards for kilt hire for a wedding. The staff were fantastic on the phone prior to ordering and when we went to pick up the hire. The kilts and whole outfit were beautiful q... See more


Company details

  1. Clothing Supplier

Information provided by various external sources

From Autumn 2017 The Kilt Store and Kilt Hire Co will be known as Eight Yards. We will describe ourselves as providers of Scottish Menswear. To do this we need to set ourselves apart from the more throwaway, lesser quality offers that now crowd our market. And we need to continue to attract new, loyal customers across generations. Having lifelong customers is really important for keeping our business strong. We already value the craft that goes into the menswear we sell and we work hard to make sure that our style and range is modern and relevant. Our new name and brand builds on these great qualities, allowing us to extend beyond kilt hire, to communicate more of our personality, the range we offer and the value of the service we provide. The descriptor Scottish Menswear. Explains what we do and includes our core business of Kilt sales and hire, without excluding the rest of our range. We are Eight Yards. We have created Eight Yards for men of all ages who appreciate quality, tradition and craft. Like us, our customers refuse to be stuck in the past. Instead we choose to wear modern Scottish menswear with timeless, sartorial style. L I FELONG CUSTOMERS For reputation and longevity CRAF T For quality and timeless value. MODERNI TY For style and business strength ST YLE In what we bring and how we deliver it Wear with pride Our customers look to us for guidance on what to wear — and how to wear it. Our staff are the epitome of our brand come to life. If you’ve suggestions for improvements to uniforms, a little twist or tweak to add that shows how we’re leaders of the style game, go for it. We ask only that you dress to impress — and wear with pride.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

367 reviews

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4.5

All reviews

(367)

47 reviews in the last 12 months

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Rated 3 out of 5 stars

The tie was perfect, but..

The tie was perfect - unfortunately you delivered the wrong item so I had to run to the shop on the morning of the event - I don’t live in Edinburgh so got the item delivered to our hotel. After calling the shop in the morning, I got the exchange sorted.

15 January 2024

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