Absolutely awful customer service - would not respond to messages until threatened them with opening a dispute case on Paypal. Use the returns service they recommend and insist you use - only... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hey, never purchased anything from you before & just want to say what an absolute pleasure it’s been. Found you via Google shopping searching for snake swoosh AF1’s ... (my BF loved them so much he go... See more
Great customer service outta the UK had issues ordering , problems were noticed by customer service to not convert euros to US dollar but that wasn't the issue . My bank stopped transaction because o... See more
Company replied
Just bought new pair of sneakers of u guys found ure website by accident looking for puma jamming got them within 2 days and got for £70.00 cheaper than anywhere else, look forward to using u again i... See more
Company details
Information provided by various external sources
5 Pointz was founded in 2004 in Bristol (UK) as a bricks and mortar store with our online store launching shortly afterwards. We supply a large range from top Streetwear and Sportswear brands from around the world including: Nike, Nike Air Jordan, Reebok, Adidas Originals, Puma, Huf, Champion, Nanamica, Wood Wood, Saucony, Columbia, Napapijri, Carhartt, and much more.
Contact info
18 Nelson Street, BS1 2LE, Bristol, United States
- 011 7945 0555
- info@5pointz.co.uk
- www.5pointz.co.uk
4.1
Great
867 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I first got these on Amazon in grey and …
I first got these on Amazon in grey and the waist for 30 is no way a 30 more like a 34 I'm not sure why but it said manufacturer size so not sure iv got the
Original dickies and they come up a little tight around the waist
So I thought il order the 872 from use to see and yes the 30 waist fits me perfect
And the leg is good to so the 872 as the same thing as the original I'd say but with a better more custom fit at the bottom perfect if u wear vans or converse no need to wrap them up
The fit is great not to tight not to baggy and I'd say go with ur original size waste on these
The only downside was DPD
Not delevering them NX they claiming no one was in and leaving no calling card which they said they did
15 July 2017
Unprompted review
Smashing it was all of it
14 July 2017
Unprompted review
Player like Beckham
Initially a small error, resolved is less than 24 hours.
Fantastic service & very helpful and friendly staff.
10/10
5 July 2017
Unprompted review
Order came within 24 hours and it was …
Order came within 24 hours and it was the right trainers very reliable. Will definitely buy from this shop again. Delivery was free.
2 July 2017
Unprompted review
Great online shopping expercience
First of all , what an amazing online store ! Big choice of clothes. Brands that hard to find in Europe like stanton street sports, and so on....They have it. If you have any questions , the contact service is really fast to answer. Orderd my clothes and 4 days later it was here. Thanks 5pointz for the great online shopping expercience , love you're store.
29 June 2017
Unprompted review
Aces.
Super fast delivery. Hat was ace - perfect condition in a good sturdy box.
28 June 2017
Unprompted review
Arrived quickly and very well packaged.
27 June 2017
Unprompted review
Excellent service
24 June 2017
Unprompted review
Great fast service and brilliant price
24 June 2017
Unprompted review
Awesome support team with flexible …
Awesome support team with flexible policy for different client cases (wrong numbers, exchanges, shipment to new countries etc.)
23 June 2017
Unprompted review
Very helpfull and will always use them …
Very helpfull and will always use them again
21 June 2017
Unprompted review
Excellent speedy service
18 June 2017
Unprompted review
Brilliant service
16 June 2017
Unprompted review
Great service A++++
15 June 2017
Unprompted review
Highly recommended
Great choice of products, really fast postage with a good tacking system in place. Definitely will be shopping at 5 points again. Big up!
14 June 2017
Unprompted review
Great apprels and always quick …
Great apprels and always quick delivery. Second time i have ordered from this website and they never disappoint with the items and service! Highly recommended.
10 June 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.