4 Seasons Outdoor Reviews 

124
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Pleased with our Horizon Parasol. Queried the colouring of the granite base and received a satisfactory explanation. Then unexpectedly received a further friendly email from the MD explaining... See more

Rated 1 out of 5 stars

Family members purchased wooden furniture. Poor quality, Poor workmanship and non existant warranty. To be told to expect the table to split at the cost of £1500 and this is acceptable is a joke. I... See more

Company replied

Rated 4 out of 5 stars

We have only just purchased this furniture, so it is early days to report upon long term quality control. However, the furniture presents in a very nice way, kit looks good, is extremely comfortable... See more

Rated 5 out of 5 stars

We purchased two sets of 4SO garden furniture 8 years ago. It is still in top condition despite being stored outdoors uncovered for the whole period. One slight weave problem on a table edge resolved... See more

Company details

  1. Furniture Manufacturer

Written by the company

Stylish design and robust quality: celebrate being outdoors in every season with 4 Seasons Outdoor garden furniture! High-quality design furniture that allows you to enjoy the sun, but which can easily cope with a shower. 4 Seasons Outdoor offers garden furniture and accessories in wicker, stainless steel, Textilene and teak. With its extensive range, 4 Seasons Outdoor has a set that suits every style and every garden. An innovative A-brand with class!


Contact info

3.6

Average

TrustScore 3.5 out of 5

124 reviews

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3.6

All reviews

(124)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

First class!

Absolutely excellent product and first class customer service. Michael went to great lengths to make sure that we were well looked after. Highly recommend!

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Quality, Style and Durability!

Over the last 3 years, we have purchased the Santander Lounge Set, the Santander Round Dining table with 6 chairs and also some additional seat cushions. We absolutely love these products, the quality is superb and they continue to look like new and receive compliments from everyone who visits. 4SO have been fantastic (and also the supplier JB Furniture at Ossett). We are so pleased and would recommend 4SO to anyone.

3 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I had to order replacement cushions for a client and the team were super responsive and helpful throughout. Thank you, Natasha, and the rest of the team at 4 Seasons!

4 May 2022
Unprompted review
Rated 5 out of 5 stars

The *BEST* Garden Furniture.

We cannot rate Four Seasons highly enough. The quality of their furniture is second to none. As the company name suggests, the furniture can stay out all year around. The range of styles they have is brilliant, a extensive range and all very stylish and modern, far too much too chose from!
The quality of the furniture and craftmanship - I have not seen anything like it. Everything is perfect and I can rest assured that it will last considerable number of years.
The service from 4SO was simply excellent, probably one of the nicest companies we've ever dealt with. Professional, courteous, knowledgeable, passionate and just good people.

Superb, Beautiful and Brilliant.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service and the best garden furniture I have ever seen. The Rattan looks and feels very authentic even though it can stay out in all weathers.
Natasha and Lisa could not have been more helpful, great knowledge in their product. Big thank you

4 November 2021
Unprompted review
Rated 5 out of 5 stars

I needed to re-rope a Four seasons umbrella…

I needed to re-rope a Four seasons parasol. I rung the company and the lady gave me first rate service by sending me a length of rope F.O.C. The job is now complete and it really helped my friend's mum. I would really recommend this company for personal service.

30 October 2021
Unprompted review
Rated 5 out of 5 stars

I would heartily recommend 4SO

I would heartily recommend 4SO. The outdoor furniture is outstanding and well worth the price. It is hardwearing, looks fabulous and is extremely comfortable. Also, if any small issues arise, the customer service response from the company is second to none. I will certainly be making further purchases with 4 season outdoors.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Love Luxor Lounge Set

Bought the Luxor Sofa set earlier this year, sofa with two armchairs and two small round tables. Have to say it is perfect. Sooo comfortable and the high backs are just what we wanted so that we could recline and relax. The only disappointing element is we wanted another sofa but they don't sell them separately. Luckily we eventually a retailer who had one they were willing to sell to us separately so now our patio is just right and we can accommodate more visitors.

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing furniture and service

Amazing furniture and service, second to none...
We starting to buy a selection of 4 Seasons Outdoor furniture around 5 1/2 years ago as and when our existing furniture was past its best, we now have a large dining table and chairs, a small bistro table and chairs, 2 large sun loungers and a love seat and can testify that it all stands “All 4 Seasons” outside on a deck lakeside uncovered and needs nothing more that a jet spray 2-3 times a year, best furniture ever.
When we have had issues with a couple of the feet stoppers coming off and our lazy Susan being very lazy and not turning the replacement parts have been sent free of charge with no fuss. Thank you 😊

9 August 2021
Unprompted review
Rated 5 out of 5 stars

I find it refreshing that customer…

I find it refreshing that customer service is put at the top of your list and must admit you are one of the most accommodating companies I have come across in a while. We have just purchased another set of your furniture and you have kindly arranged for replacement covers to match the rest of our furniture, as you had to send out the Plain Taupe to replace the settee unit and foot stool last year as it was delivered in a different colour there was no messing about, no ifs or buts just changed, makes a change nowadays that is for sure.
Totally and utterly recommend both your products, which are second to none, and your customer service is brilliant, keep up the good work.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant after sales service

I purchased 8 seater Sussex table and chair garden furniture set in 2017, which we have been extremely pleased with. Contacted 4SO a few days ago as the rubber feet, as one would expect over time, had worn down. Also, the rubber suction pads on the table had turned yellow. Simply asked whether replacement was possible. Very positive result and all items are en route. This is a very genuine company, which is so refreshing in this day and age.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with the purchase of 4seasons Kingston garden furniture

Very happy with the purchase of Kingston furniture from 4 seasons. Very good quality product and attractive. I bought the set in January but only unpacked the cushions recently and found an error in size of one cushion. The customer service was fantastic and I received a replacement immediately. Would certainly purchase from this company in the future.

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Large Rotating Parasol

Bought a very substantial turning parasol from this company last year and it worked brilliantly last summer, unfortunately over the winter it stopped turning so contacted them and got a very prompt response with advice from a technician that solved the problem (WD40 sprayed around the turning mechanism - we live near the sea so salt in the air is a common problem). Very pleased with the product and the service - thanks Natasha!

24 February 2021
Unprompted review
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Reply from 4 Seasons Outdoor

Good Day

Many thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

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