4Netplayers Reviews 

8,089
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and straightforward setup process, often appreciating the ability to customize options. Many also commend the competitive pricing, finding it a good deal compared to other services. Reviewers consistently describe the servers as reliable and the overall experience as smooth. However, some customers noted issues with server functionality, reporting instances where servers did not start or went down unexpectedly. A few others found the website interface poorly designed or confusing. Additionally, some reviewers mentioned being asked for feedback before they had even started using the service.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of setting up... See more

Service

Customers had ambiguous experiences with service, with many praising the great servers, good payment service,... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and set up... See more

Price

Customers consistently note positive experiences with price, often describing it as cheap, affordable, and... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the servers as great, good, and fast.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i could look at all the options even customize it to my liking. it wasnt complicated to figure out how toset it up and build

Rated 4 out of 5 stars

i was told to write a review before even using it, so thats kinda lame. But good prices, easy to use. Edit- been a few days and really no compliants. Runs great

Company replied


Company details

  1. Gaming service Provider
  2. Software Vendor
  3. Web Hosting Company

About 4Netplayers

Written by the company

4Netplayers bietet professionelle Gameserver und Voiceserver an. Gamer weltweit profitieren von einem der ältesten Gamehoster in Deutschland. 4Netplayers bietet für jeden Gameserver den optimalen Service und einen umfassenden Support. Als größter Partner von Teamspeak in Europa betreuen wir 10.000de von zufriedenen Kunden. 4Netplayers besteht schon seit über 20 Jahren und gehört zu den renommiertesten Hostern für Gaming Dienstleistungen in Europa.

4Netplayers offers professional game servers and voice servers. As one of the leading game server provider in Germany we offer professional, personal service and support for every game- and voice-server. As the official download hosting partner of Teamspeak, we have thousands of satisfied customers. We have over fifteen years of experience and are one of the most well-known providers in Germany.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,089)

843 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy use and good servers

I have actually used this service 2 years ago when playing with a friend. They have good servers and easy set up. Perfect for people like me who like to game, but dont really know how to do all the complicated stuff.

4 July 2026
Rated 1 out of 5 stars

The form of cancelling a subscription is misleading

Offcial mail sent to support (attached below) will explain my 1-star opinion.

"You guys are not serious. Placing one by one "cancel" and "select reason" button in the unsubscribe panel without any explanation that we HAVE TO choose the reason to successfully cancel the subscription.. Just to fool the clients and scrap them for one more month charge if they don't double check it. Such obvious and cheap trick.

It just wasted me of 13,31EUR for another month of subscription not meant to use it. I'm just laughing at it as this is terrible marketing. For sure I will use a similar service in the future and not once, but surely not from you.

With no respect, a lost customer."

Link to YT to show up how it works is placed in my google opinion. I'm not allowed to add link here.

To succesfully unsubscribe you have to chose "the reason" and press the button "select reason" - only then you will be redirected to final form of cancelation.

Will you say I should be more careful? - for sure! But it’s still a blatant attempt to swindle money out of unexpecting customers. I'm placing it here to let the peoples judge themselves.

4 July 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Hello M M, we are sorry that consfused you, because that was never the idea for the reason-selection and the naming of the button to confirm it (and proceed). We will check and see that we make it clearer and name it in a more understandable way.

Thank you for your feedback and insight, so we can make it better!

Rated 1 out of 5 stars

I rented a server

I rented a server, tried to start it via the interface, just kept saying Starting Server, no way to delete or restart it. Cant create a new game server, cant reach support and their email system is in german even though it English language. Overall 0/10 experience

Its also super slow compared to Gportal

27 June 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Hello Stefan Sørensen, we are sorry to read that you had a problem with your server, that is not what we want to provide. During the starting process a server will either start and run or stopp, there is no need for a restart and deleting is only possible when the server is stopped. Otherwise "funny things" may happen - like left over processes and files.

The language should be english if you set the site to english, but if you run into any part that is not english, please just let us know. Maybe there is some text we have missed and we are happy to change that as fast as possible!

Rated 1 out of 5 stars

The support service is among the worst…

The support service is among the worst I have encountered. Responses were unhelpful and showed little willingness to assist with what I believe was a reasonable request.

The servers themselves have been laggy and unreliable, which negatively affected my experience from the start. In addition, the customer login and account management interface is confusing and difficult to navigate.

I recently discovered that I had an active server subscription that I had forgotten about. The server was not being used, and I had no intention of using it. When I contacted support to request a refund, explaining the situation, I was simply told that a refund was not possible. I find it hard to understand why a company would be unwilling or unable to accommodate such a straightforward customer service request, especially for a service that was unused.

Overall, the combination of poor support, server performance issues, a confusing customer portal, and an inflexible refund policy. would not recommend

25 June 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Hello zezo zezod, thank you for your detailed feedback, also we are sad to read that you did not like your server and our service.

Our support team did give you the correct answer to your question and denied your request, also this is understandable not what you wanted to hear. Our fees are for our system to reserve the ressources for your server, so you can use them when you want to and do not have to wait for a free spot. You may understand that is why there is no backwards cancellation and no refund.

But this may be needed to be explained more detailed in the future by our support team and we are looking into this.

Rated 1 out of 5 stars

The word you are looking for is…

The word you are looking for is "horrible." My brother and I bought a subscription after another because the first one did not show the server in the list for Dune: Awakening. Second did not show up either. Avoid this junk server host.

22 June 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Dear Kaze Kiri, that seems like a real problem and the way to solve it was not to buy an other one but write an e-mail to our support. Dune is quiet complex to host and sometimes servers - after setting them up and starting them - need some time to be found by the game. But our support team can check that quiet fast and response or if needed fix any problem with it.

So if you have not yet done, please contact our support and tell us the servers you rented. As it is in the law, you can request a refund for any order within 14 days after the order, so no money would be lost and you simple will get back what you paid.

Rated 5 out of 5 stars

Easy to use

Easy to use, had all the games I was interested in. Pricing is very comparable to other great hosting sites.

19 June 2026
Rated 3 out of 5 stars

Dont know yet

13 June 2026
4Netplayers logo

Reply from 4Netplayers

Dear Genesis Roleplay, welcome to 4Netplayers and we know you will have fun with your server. Please take your time and if you run into any question, just contact our support team for anwsers. We are always happy to help you.

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