4inkjets Reviews 

144
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt delivery services, noting that orders arrive right on schedule and always in good condition. Consumers are also very pleased with the consistently excellent print quality and highly affordable prices offered on replacement ink and toner cartridges. Shoppers find the online store simple to navigate and appreciate being able to quickly locate the exact items they need for their printers. However, some people mentioned encountering frustrating issues such as receiving incorrect cartridge models, facing unexpected shipping delays, or dealing with damaged products upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting good quality printing, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that shipping is fast and... See more

Order

Clients share ambiguous opinions on order experiences, as reviewers note that ordering is simple, prices are... See more

Price

People report positive experiences with price, consistently highlighting great value and fair costs across... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with how well the printer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was prompt to the planned schedule. The product was better quality than I have received in years with another company.

Rated 5 out of 5 stars

No compatability issues. Quick response to order requests. Have never experienced a stock shortage. Very good price point. Website is easy to navigate. Get regular, timely reminders to check cartridge... See more

Rated 5 out of 5 stars

I have been dealing with you for years and I am very satisfies with the service you provide and the product you sell, Not sure how long I have been dealing with you but it has been awhile.

Rated 5 out of 5 stars

I have ordered several times from 4inkjets and have always received excellent service. Merchandise is always received in a timely manner and in good condition. Have not had any problems with the ink... See more


Company details

  1. Toner Cartridge Supplier
  2. also in
  3. Printer Ink Refill Store

Written by the company

4inkjets.com provides discount printer ink cartridges, refill kits, laser printer toner cartridges and fax toner to businesses and consumers worldwide. Featuring supplies for printer brands like Dell, Epson, Canon, HP, Brother, Xerox, Samsung and many more.


Contact info

4.1

Great

TrustScore 4 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(144)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have ordered from this company for years

I have ordered from this company for well over five years now with no issues. This past order has been a disaster. They only shipped half the order and one of the toner cartridges was faulty. I never received a shipping notification either. When I reached out, they asked for photo proof of what I received and then, once everything was satisfactory, they stated they send information to the warehouse to request the shipment be sent out. A week has gone by with not notification of shipping. I reached back out to customer service who stated they had not heard back from the warehouse. Since I have already pushed my print deadline out by a week, I requested a refund. They have lost a loyal customer.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

This company doesn’t stand behind their…

This company doesn’t stand behind their products and they are scammers. I got over $300 worth of ink pods I can’t use because they didn’t send me the ink pod shells which is needed to use the ink. I have they chances to fix my issue but they refused to do so I wish I could give them zero stars.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

horrible service

horrible service. They said they were out of stock on my order a week after it was suppose to arrive. Don't be fooled by their competitive pricing. It's bait and switch.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Company takes money without shipping products

Ordered products on 5/18, and approximately 10 days later received less than half my order with no explanation. Reached via e-mail and was told rest of order is on backorder but I would receive within 1-2 weeks. 6 weeks later, still no product or refund.

PLEASE NOTE: It does not matter if items show in stock when ordering. Everything I ordered showed in stock. The company will still take your money without any explanation and not ship your product when they don't have it. DO NOT ORDER FROM THIS COMPANY!

18 May 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company. Don't deliver on fast shipping promise

Read online reviews and decided to order from them. Big mistake. Placed order via Paypal April 23. They promise fast shipping. April 30, no message that had been shipped. Couldn't reach by phone or email. Filed a claim through Paypal. Company answered them, said one of 4 cartridges I ordered was out of stock. Instead of reaching out to me to give me options, they simply didn't ship. When I told them via Paypal to partial ship, got no answer. Finally, May 11, inks arrived, without ANY branding or copy of invoice as to where they came from. Meanwhile I ordered inks elsewhere. So now I'll have >$50 of ink. WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN

11 May 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMED

SCAMMED! They take your money and ship you nothing! There is no way to contact them. No one replies to emails or answers the phone or calls you back. Take your hard earned money and light it on fire instead.

11 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANY ink from this…

DO NOT ORDER ANY ink from this company!!!! On April 16, 2024, I ordered $78.00 worth of inkjet cartridges that they never sent. It is now May 5, 2024. I called customer service twice, was put on hold for 20 mins. until the phone went dead on their end, never able to talk with someone. I also sent three email messages to customer service about why my order was never fulfilled and never got a response to any of them. BUT of course, they charged my credit card for the full amount. This is fraud plain and simple. I have since had my credit card company cancel the charge and I will never order from this company ever again!!

16 April 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order on April 4

Placed an order on April 4, 2024. Bank account was debited on 04/08/24 and as of today, 04/22/24, order is still in "processing". I have called numerous times without any answer or call back. Have also emailed without any response.

22 April 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company they WILL…

Don't buy from this company they WILL steal you money
they where very good in the past but now if you order they keep the money and will NOT send you your order.
This is happen with every body that buys from them.
It all up to you. I keep calling and sending email to them and they don't care. they got your money.

23 February 2024
Unprompted review
Rated 1 out of 5 stars

4Inkjets stole $66 from me

4Inkjets stole $66 from me. I placed an order in January. When I had not received I emailed them and they replied an apology for the back-order and would ship as soon as they receive more product. 90 days in, still no receipt and no status update. Anorher email about my order was ignored. Their website shows all iems I ordered are in stock. This company is scamming people.

11 April 2024
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. Processed my credit card immediately and then backordered the product for 2 months. When they did send the product it had a bad use by date.

26 February 2024
Unprompted review
Rated 2 out of 5 stars

Doesn't Honor Refund Requests For Unshipped Orders

I am a business partner for a small artist collective, we had been using this company's product for over a year now and while the ink has served us well- we have had a few issues with the company.

The biggest issue we have had is the failure to ship out our product to us after receiving payment, we never received a shipping confirmation and our ink was never sent in a timely manner.

For other reasons, we decided to switch ink suppliers. When my business partner reached out to them for a refund, they ignored our email and sent out an order we no longer needed.

To say we are disappointed by this is an understatement.

7 April 2024
Unprompted review
Rated 1 out of 5 stars

I order Ink from this company and never…

I order Ink from this company and never received it. Total scam!!!! do not order from this company!! It's not a company just something that takes your money. I have tried to call for days and no one answers and no one calls you back. I have sent emails no response.

4 April 2024
Unprompted review
Rated 3 out of 5 stars

Is it worth the risk? You be the judge.

I found 4inkjets through a list of websites that sell remanufactured ink cartridges. 4inkjets scored highly and offered a 10% coupon on top of their already low prices, so I decided to place an order. At the time, the 4inkjets website had a disclaimer about delayed shipping and handling times. Unfortunately, I did not receive any updates about my order after the estimated number of business days. When I visited the website a second time, the disclaimer was gone. The lack of communication made me question the legitimacy of the website. I looked up reviews of 4inkjets on sites like trustpilot and was discouraged by the reviews.

Before going through with a chargeback, I decided to contact customer service through their form. It took them a while to respond to my emails, but I did eventually receive my ink. For your reference, I placed my order on March 11th, and the ink arrived on April 3rd. I was able to install the cartridges and print some test pages without any problems.

I can't see myself giving 4inkjets five stars due to the lack of communication, but I will consider adding another star should the ink cartridges prove to be of good quality well beyond the first day of use. Their promotions can save you more than $10 per cartridge if you do not mind contacting customer service yourself for an update and are in no rush to receive your products. Personally, I don't know whether I am willing to take the risk again.

(I received the cartridges in an LD Products mailer. LD Products and 4inkjets appear to be sister sites, and the latter has better reviews albeit still not stellar.)

3 April 2024
Unprompted review
Rated 1 out of 5 stars

Has this company gone out of business and taken my money?

I ordered ink cartridges on March 12. The turn around time was quoted as 5 days. It is April 3 and I have no ink. I have called the customer service number 6 times and they always say no one is available to take your call. I am suspicious that they have gone out of business and have taken my money ($100) with them.

3 April 2024
Unprompted review
Rated 1 out of 5 stars

Review before you use

4inkjets charged my credit card 10 days ago and still no shipping status. Called them many times but could not get through. Seems to be a very common concern. I wish I read their reviews before I used them.
Don't recommend using this "company."???

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Unreachable

Can’t get ahold of the company either by email or phone to check on order. Very frustrating; highly recommend not dealing with them

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Always a Loyal Customer

I have moved and failed to update my address with 4Inkjets as I do not use them every month (their cartridges last longer than the manufacturer's). When I received the confirmation I realized my mistake. Though their 800# customer service kept me in a music loop the left me an option to leave a VM. I was quickly addressed, charge removed from my CC and a reorder.
Although my husband used another company ONCE I realized the difference in product quality & I would not consider using any other company for ink cartridges.

13 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look