4gadgets.co.uk Reviews 

14,920
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often receiving devices that appear brand new or in better condition than expected. The service is frequently highlighted as exceptional, with many appreciating the ease of ordering, clear descriptions, and fast, reliable delivery. Furthermore, the pricing is generally considered fair and competitive, providing good value for money. However, some customers noted concerns regarding product condition, mentioning issues like misaligned screens, minor scratches, or items not matching descriptions. Packaging was occasionally inadequate, and some phones arrived with completely flat batteries. Additionally, a few people experienced problems with delivery services, particularly when paid premium delivery was not fulfilled as expected.

What people talk about most

Product

People report positive experiences with products, frequently noting that items, especially phones, arrive in... See more

Quality

Reviewers mention positive feedback about quality, with many consistently receiving phones in great... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift and fast delivery,... See more

Service

Clients share positive opinions on service, with many consistently describing it as excellent, reliable, and... See more

Price

Users describe positive interactions with price, often highlighting competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(14,920)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

Found what I was looking for on the website. Nice price. It was delivered in good time and works a treat. All good so far.

24 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review Mick!

Kind regards
4gadgets

Rated 5 out of 5 stars

Sold my phone iPhone 14 plus royal mail…

Sold my phone iPhone 14 plus royal mail collected then didn't bother to update tracked then then delayed it for 2 days but when the company received it they were on it scanned at 8:56am and paid at 3:37pm fantastic

3 February 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Ji, sorry to hear about the delay.

We do aim to process parcels the day they are received.

Glad to hear you were pleased with the process.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent

Excellent service through nackmarket

20 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello John,

Thank you for your feedback.

Kind regards
4gadgets

Rated 4 out of 5 stars

I have ordered phones form 4gadgets…

I have ordered phones form 4gadgets previously, they have never let me down. I needed an upgrade and after researching which phone that i wanted, i went ahead an ordered an excellent condition Samsung galaxy s24 ultra.

17 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and return custom.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great range

Great range, super quick service and excellent quality

12 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Claire,

Happy to hear that you are pleased with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

I ordered a Samsung s24 plus in…

I ordered a Samsung s24 plus in pristine condition which it was (like new).
The price was great. No issues with delivery. I had bought phones before from this company first 7 years ago happy then and happy now!

12 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello David,

We are glad you are pleased with your Handset. Thank you for being a loyal customer, it means a lot!

Kind regards
4gadgets

Rated 5 out of 5 stars

New Samsung galaxy phone

Placed an order for a Samsung galaxy phone arrived within a few days easy to use and I am very pleased with my product

8 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Richard,

Thank you for your purchase!

Kind regards
4gadgets

Rated 5 out of 5 stars

Samsung S23 ultra 1Tb refurbished phone

This purchase was to replace my son’s phone that had suddenly died. I read many reviews from the site and thought I’d give it a go. I was a little skeptical about how good a condition the product would be in (Samsung S23 ultra 1Tb) as our options were limited. We spotted this phone and decided although listed in ‘fair condition ‘ we were in need of a phone asap we’d give it a go. And we were not disappointed. If I’m honest we expected a fairly tatty phone but as we keep it in a case as long as the phone functioned as it should we decided not to worry about the cosmetic condition. Well the phone arrived in better condition than the one that had died so we were more than happy.

I will definitely be returning to this site when we next need to upgrade our phones. Not only was the phone fairly priced we’ve saved a little bit of the planet by re-using someone else’s unwanted phone.

For us the only negative was that we didn’t receive the phone next day as planned but sadly this was due to the snowy weather so we can’t blame 4gadgets for that.

I did call customer services as I hadn’t received the delivery instructions/ tracking number etc. which did worry me a little but on speaking to them they apologised and duly gave me the tracking number etc but this was due to the bad weather. They were polite and as helpful as they could be in the circumstances which was the bad weather!

Thank you to all at 4 gadgets for getting my son’s phone back up and running!

5 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Yvette,

Thank you so much for taking the time to write this lovely review.

We do apologise for the delay. As you have explained the weather delayed your delivery.

Please do not hesitate to contact us by Phone or email if you require any assistance in the future.

Have a lovely day.

Kind regards
4gadgets

Rated 5 out of 5 stars

So far so good.

Fast delivery. I ordered a "fair" phone but what I got was (to me) in great condition. Clear website, easy to see the options and slightly cheaper than other refurbished phone websites with the first customer discount. Thanks!

29 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Katie,

Thank you for review.

Glad to hear that you were pleased with your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

The phone was good

The phone was good, though it didn't match the description when I purchased it.

5 January 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Susan, thank you for your review. Please provide some images to sales@4gadgets.co.uk and we can assist.

Kind regards
4gadgets

Rated 5 out of 5 stars

First time purchase

I was a little unsure at first buying a used phone of the internet. However after reading previous reviews I decided to purchase one for my partner. It arrived within 48 hours and was exactly as stated. Excellent condition and flawless. Would definitely buy again and recommend to any prospective customers

11 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your lovely review Michael.

We are so happy to hear that you are pleased with your purchase.

Happy new Year!

Kind regards
4gadgets

Rated 5 out of 5 stars

Great phone arrived quickly

Phone arrived really quickly and was really good quality, no scratches or marks despite being the lowest quality choice

6 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We are glad to hear that you are happy with your device. Thank you for leaving a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Yet another fabulous 4Gadets experience & …

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up to date charger cable supplied with No fuss! Julia sorted it out as always. Huge thanks to you all at 4 Gadgets for being so reliable, efficient , honest and full of integrity for your loyal and new customers.Have a lovely Xmas. Celia

9 December 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Celia,

Thank you so much for your lovely review.

We really appreciate your custom over the years.

Have a lovely Christmas.

Kind regards
Julia
4gadgets

Rated 5 out of 5 stars

Happy Returning Customer

No Dramas
Great price.
Next day.
As described.

This is the third phone I've bought over the years for myself/ family.
I didn't bother looking anywhere else and risk pinning the tail on a donkey of a company.

Foolishly I bought a phone from another supplier years ago.
It was pre-owned but not originally from the UK.
Consequently
No updates, no S/W patches
Not happy

31 October 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Chris, thank you for your return custom. It means a lot! We appreciate you taking the time to leave us a review. If you do experience any issues in the future, please contact our friendly CS Team for assistance. Have a great day!
Kind regards
4gadgets

Rated 5 out of 5 stars

Good reputable seller

Service was excellent and I am overall very satisfied with my purchase. I bought a phone in excellent condition and that’s what I received. There is a small scratch at the top of the screen but only visible when looking for it. Rest of the phone looks untouched. Battery health was 89% which if I’m nit picking I would like to be a little higher but that’s the gamble you take when buying refurb phones. Overall the company is fantastic and I would recommend to anyone in the market for refurbished tech.

28 October 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Harry,

Thank you for your lovely review.

Have a good day!

Kind regards
4gadgets

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