4gadgets.co.uk Reviews 

14,920
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often receiving devices that appear brand new or in better condition than expected. The service is frequently highlighted as exceptional, with many appreciating the ease of ordering, clear descriptions, and fast, reliable delivery. Furthermore, the pricing is generally considered fair and competitive, providing good value for money. However, some customers noted concerns regarding product condition, mentioning issues like misaligned screens, minor scratches, or items not matching descriptions. Packaging was occasionally inadequate, and some phones arrived with completely flat batteries. Additionally, a few people experienced problems with delivery services, particularly when paid premium delivery was not fulfilled as expected.

What people talk about most

Product

People report positive experiences with products, frequently noting that items, especially phones, arrive in... See more

Quality

Reviewers mention positive feedback about quality, with many consistently receiving phones in great... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift and fast delivery,... See more

Service

Clients share positive opinions on service, with many consistently describing it as excellent, reliable, and... See more

Price

Users describe positive interactions with price, often highlighting competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(14,920)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery

1 May 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

I would recommend this company 100%! Faultless.

Offered the best price to trade in an old iPad. Easy to navigate the website. Price offered was higher than many others. Accepted the offer, prepaid postage bag received within 2-3 days. Posted the item, and received confirmation of receipt a day or 2 later. Day after receipt I received a message saying item was being checked and payment would be made later that day.
Same day….. payment into my bank.
I would 100% recommend using this company. The service provided was exceptional. Brilliant!

14 May 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your lovely review Darren.

We are glad to hear that you were happy with your Trade In process.

Kind regards
4gadgets

Rated 5 out of 5 stars

Ordered another mobile through…

Ordered another mobile through 4gadgets, arrived in excellent condition and ontime. Thanks for another great device!

27 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for the lovely review!

Kind regards
4gadgets

Rated 3 out of 5 stars

All to plan but left Underwhelmed

Spent over £500 and left with battery anxiety. With hindsight I may be should have gone with a company selling refurbished phones with new batteries.
The battery is rated as only "good" and I paid for "Excellent" condition.
So time will tell but not an exciting purchase.
The purchase process and delivery was as promised but I did consider sending the phone back within the 30 days as I have been left underwhelmed.
I went for another Samsung in the hope of smooth transition but have been left with having to reset and reinstall apps and devices. I have lost apps that worked my cameras, apps that don't transfer data and even my Samsung watch I have lost all the data. I have ended up with a phone that I can't add memory cards to, change the battery or plug in my headphones. Not that this is the fault of 4gadgets but the least exciting purchase this year. I just have to hope it lasts as long as my Note 9 which I also purchased from 4gadgets despite no loyalty programmes?

22 April 2026
Rated 5 out of 5 stars

A real pleasure

Next day delivery, phone arrived exactly as described in pristine condition, order process was hassle free, would recommend without question.

20 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order Brian.

Kind regards
4gadgets

Rated 5 out of 5 stars

I highly recommend you check them out

I have recently purchased a Samsung Galaxy phone from 4gadgets and was very please. I have been weary of buying pre-owned gadgets before, but I wanted a good phone and didn't want to pay over £1000 for it. I do not know how they grade their phone but the good conditioned one that I bought looks flawless. Fast, free delivery, I cannot recommend them any higher.

20 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Alistair,
Thank you so much for your feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Highly reccommended

Speedy service ordered refurb phone advertised as fair condition but could not find a mark on it

21 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Glad to hear that you are happy with your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

I would like to thank you for the…

I would like to thank you for the excellent service. I was very satisfied with your product, professionalism and kindness.

19 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

You're very welcome Narcisa.

Thank you for taking the time to write a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Anither Great Puechase from 4gadgets

This review might sound a bit odd. Ive bought a 'good' grade phone and im actually a bit dissappointed. Im only dissappointed as ive bought around 4 phones from 4gadgets now and even good grade phones have been almost perfect. This one has a number of really small chips on the side case and an extremely light scuff on the screen.

If id bought this from somewhere else id still be very imoressed by the conditjon based on grade but due to the very high standards im used to from 4gadgets im slightly dissappointed.

Usually speedy delivery so no issues there.

So in summary im still happy with my purchase and the phone is great so i have to give 5 stars. 4gadgets wull continue to be my go to shop for phones.

18 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Alex,

Many thanks for your review and your return custom.

Kind regards
4gadgets

Rated 1 out of 5 stars

S23 ultra

Recently ordered 2 phomes S23 Ultra one suppose "pristine" described as good as brand new but opposite had big marks top and sides and bottom ports, charging full dust, glue.
Second one suppose "Excellent" but has dint at top and camera lens had scratches.

I've been very old customer 4gadets years in past phones that ordered were as description but now 4gadets service soo poor.
Am so dissappointed with them.
Although they did agree refund phones am still very unhappy service.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Faulty untested phone supplied

Faulty untested phone supplied. Refusal to send replacement while I still had old phone to do a transfer of my data; insisted on old phone back first. I will never spend money with this company again.

Edit: I posted the faulty phone back 11 days ago; I have not even had an acknowledgement, let alone a replacement phone. Shysters.

Update: I got suckered into buying again from 4gadgets. I thought I was buying from Back Market, but they bought the phone from 4gadgets. Of course, it turned up without a SIM tray. Useless twits (that's twits with an a).

7 February 2026
Rated 5 out of 5 stars

This has been my fith phone over the…

This has been my fith phone over the yearsall have been as adverts pristine,no complaints from here.

7 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We thank you for your repeat custom Peter. It means a great deal to us.
Kind regards
4gadgets

Rated 5 out of 5 stars

Great company to order from

Great service and as described phone. Best price and best condition available, had it for 2 months and running smoothly. Delivery prompt

6 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review. We are glad you are happy with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great value

Great value, speedy delivery and phone condition actually better than described.

30 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Sceptical at first

I have had a bad experience with sellers of refurbished phone......I decided to try 4gadgets uk after looking at their reviews. And honestly, the price is fair and the product good. The battery life of the phones I have bought from them is good. It might look like their prices are a bit high but trust me, you will get value for their money. I will sure use them.again and again!

28 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your kind review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - diagnosed and repaired my apple iphone in less than hour.
Reasonable prices- very friendly

9 April 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your kind feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Trustworthy company

Trustworthy company. Good price, honest listings, efficient delivery. Bought a refurbished phone from them 6 years ago and it lasted, well, 6 years of heavy usage.

25 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review Rosie.

Kind regards
4gadgets

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