3D London 3D Printing Reviews 10

TrustScore 2 out of 5

2.2

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Company details

  1. Business Services

Written by the company

Bring your ideas to life. You think it, we'll help you design, make, and sell it. With the power of 3D Printing.


Contact info

2.2

Poor

TrustScore 2 out of 5

10 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

I don't trust this company

I placed an order a month ago Exactly a month ago and I can't talk to the supplier, I can't access my order, the website doesn't work properly, you simply place an order and pay, then wait, wait, wait and nothing happens. I consider this company to be a fraudulent company.

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Two months and still no update

I ordered on Aug 3 and the order is still marked as "Processing" (their website mentions a 20 working day delay, we're almost at 40). Fortunately it was only a small test run and nothing critical, but I will not be using them in the future and recommend that you do not.

3 August 2023
Unprompted review
Rated 1 out of 5 stars

My order arrived late and was broken.

Placed an order on April 22, 2022. Arrived 3 weeks later. The product was broken and the seller asked me to pay for the return expenses so I can get 8 pounds back. Bad customer service, replies after a couple of days. Avoid working with them if you want to save money and time.

12 May 2022
Unprompted review
Rated 1 out of 5 stars

Never received my order

I have placed an order almost a month ago now.
A few days after I have sent an email, to which they replied saying that the order was being dispatched the following day. It's been almost a month now and I have sent multiple emails, to which I never received an answer.
The company is based in London and I live in London, so a delay from the courier is highly unlikely. At this point, considering that they have completely disappeared, I just believe I have been scammed.

8 February 2021
Unprompted review
Rated 4 out of 5 stars

item arrived in perfect condition but…

item arrived in perfect condition but only by chance because the set was packed loose in a box and was rattling around. Pieces could have broken - the mail service is not exactly known for its delicate handling of parcels!

7 December 2018
Unprompted review
3D London 3D Printing logo

Reply from 3D London 3D Printing

Hi Sherry,

We are sorry for the substandard packaging your order arrived in. I have asked our seasonal supplier that your order was placed with,
about this and expect a response shortly.

The majority of our orders are produced by us but during the busy Christmas season we use certain seasonal suppliers.

If you have any further questions please don't hesitate to email me at joe@3dlondon.org.

Many thanks,
Joe Farnell.

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