I canceled After ording About 30 minutes by mail, which was not accepted. As an answer came: delivery has already been sent, which i could not really believe. Then a back and forth regarding the retur... See more
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This is to counteract my previous review, so that it doesn't impact the rating so much. My package got lost at DHL but was promptly found after I contacted 2Trendy. The only negative experience I had... See more
I ordered two chinos. They're really good quality and came out exactly after four days. My first order from that brand was a bit hesitant, but I'm going to be a regular customer now.
Perfect performance. Quality of products is okay, delivery is well done and service (e.g. return of goods) is without any problem. Therefor 5 stars
Company details
Written by the company
Our mission at 2trendy is simple. We want to provide men's clothes in great quality at low prices - while providing a smooth and secure experience for our customers. All we do is centered around that simple statement and therefore we also believe that you can safely expect a high level of service.
Contact info
Fåborgvej 7, 9220, Aalborg Øst, Denmark
- 98181839
- support@2trendy.dk
- www.2trendy.dk
4.3
Excellent
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
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Product has never been delivered
11 June 2023
Reply from 2trendy | Online Fashion Shop
Dear Teus,
I can see that your package is on its way back to us, as it could not be delivered.
We will send you a mail regarding what you would like us to do next when we receive the package, and also to find out if the information we have regarding your address is correct.
Sorry for the inconvenience.
Best regards
Frederik from 2trendy
Order proces was fine
Order proces was fine, clear, etc. However, the pickup point they offered turned out to be not good in terms of service. Next time I'll let it deliver to my home address.
11 June 2023
Retour proces is omslachtig
5 June 2023
Reply from 2trendy | Online Fashion Shop
Hi Frans,
Thanks for the feedback, and we are sorry that you feel that our return process is cumbersome.
We are working on improving our return process as we have had some feedback similar to you. We are working as fast as possible to make sure that we can provide a smooth and efficient return process in the future.
Best regards
Frederik from 2trendy
It takes so long for them to send the…
It takes so long for them to send the product.
Support is slow and they do not care if the customer has received the product on time or not
25 May 2023
Reply from 2trendy | Online Fashion Shop
Hi Tushar,
Thank you for your feedback. I'm sorry to hear you've had issues with your order. We care a lot about our customers and their experience when shopping with us.
As far as I can see, you've already been in contact with our support. Since the package was lost with our courier, we offered to ship a new package or refund the total amount for the order. From what I can see, you've received a full refund.
If you have any further questions, please to do not hesitate to contact our support at support@2trendy.de
Kind regards,
Malthe from 2trendy
Excellent customer service
Excellent customer service, quick response time, and very happy with the products
16 May 2023
Ordered pants which did not fit and…
Ordered pants which did not fit and sent them back, I'm still getting charged 150 Sek delivery, using return label and return few.
Absolute garbage company never experienced this before.
Think twice before ordering anything cuz you will be charged alot if you return it.
29 May 2023
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hi,
Thank you for your feedback. I'm sorry to hear you've had issues with your return.
We charge 49,- for return shipping when using our return label. You are of course also free to choose your own courier and pay for the shipping yourself. If you have any further questions please contact our support at support@2trendy.se
Kind regards,
Malthe from 2trendy
Used 2trendy for 3 years now
Used 2trendy for 3 years now. Their pants are stretchable with perfect fit. Been using them for daily wear for a while now, keep buying 2-3 new pants every year. Perfect for office
10 April 2023
The stuff I seen in the pic and ordered…
The stuff I seen in the pic and ordered was different from the stuff I received.
I will never use your services again.
Thanks ,
10 April 2023
Reply from 2trendy | Online Fashion Shop
Hi,
Thank you for writing us.
We are sorry to hear, that you find the Jack & Jones Moulder jacket to be different on our product picture, than the one you received.
This is however not something we have had any issues with previously, and we have sold a lot of the jackets. Therefore, we would be very happy, if you could elaborate on why you feel like the item is different than what you expected, so we might be able to avoid a similar case it in the future.
Best regards
Frederik from 2trendy
Very very bad quality jacket
Very very bad quality jacket
And the worse part is it cost money to order the return label
19 March 2023
Reply from 2trendy | Online Fashion Shop
Hi Mukesh,
It is not possible to buy a return label at 2trendy. We send one along with your package, which can be used to make a free exchange, or to return your items. It is however correct that we charge 39 kr. for the use of the return label, if you wish to only return your items.
In relation to the jacket, please contact our support, who will gladly try to help you out, to see if something is wrong with the jacket.
Best regards
Frederik from 2trendy
Super hurtig levering og absolut ingen…
Super hurtig levering og absolut ingen problemer med at returnere eller få penge retur. Anbefaler helt klart 2trendy.
28 February 2023
Well I did order 2 jeans in the same…
Well I did order 2 jeans in the same size for my boyfriend. Only 1pair fit even if they had the same size number on the inside.
I had to return 1 jeans because they could not send me one size up in that denim color.
6 March 2023
Super Service
19 February 2023
Super Ware past genauso
7 February 2023
God service😎😎😎😎😎😎🫠😎🫠🫠
8 February 2023
Bra produktkvalite
1 February 2023
Awesome and good quality
23 January 2023
I canceled After ording About 30…
I canceled After ording About 30 minutes by mail, which was not accepted. As an answer came: delivery has already been sent, which i could not really believe. Then a back and forth regarding the return, which i habe ultimately stopped. The whole process was slow and somewhat unsatisfactory. At the end and repeated mails then everything worked satisfactorily.
10 January 2023
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