247spares Reviews 

870
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been searching for a specific car part for weeks. Finally received an email from this company with a possible quote. Numerous telephone attempts to contact the company have not been answered in... See more

Rated 5 out of 5 stars

After much browsing and disappointment, Used the website to search for a Specific part for a Subaru Impreza. Within days got a notification of an available part, competitively priced, so contacte... See more

Rated 1 out of 5 stars

Same thing as others have said, bought an expensive car part through a selller on their platform, sent something totally different, duped into returning item to a different address and no refund of... See more

Rated 1 out of 5 stars

24/7 spare or No spares more to point - Same story as below I rang and spoke with what I thought was an engaging helpful person but turned out to be a scam - I bought a smart car engine paid and wai... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Car parts, vans & 4x4 parts. Online scrap yards & breakers quote on car engines, gearboxes. Find new & used euro car parts for makes like Vauxhall, Ford, Nissan, Volvo, Honda, Rover, BMW, VW, Toyota, Mitsubishi, & Mazda.


Contact info

1.8

Poor

TrustScore 2 out of 5

870 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(870)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never again!!!!!!

Supplied unservicable parts, and refused to take back based upon their inaccurate recall of the conversation we had prior to purchase.

£33.60 down ...not worth taking them to court.

23 August 2018
Unprompted review
Rated 1 out of 5 stars

This company is stupid...

This company is stupid.... they ask you to text back to premium numbers and will provide you premium numbers to call them back.... today I made calls which I didn't know and checked my bills after seeing some review here at TrrustPilot about this... they Charged me a total of £4.96... I was about to buy from them then I felt they may going to misuse my bank card details so I didn't go ahead with them... Do not give them your bank details...

9 August 2018
Unprompted review
Rated 1 out of 5 stars

**Avoid**

**Avoid**
Told me they had located the part and to phone them on what I later discovered was a premium phone line which cost £7.00 in call charges. Then the part was conveniently found to be faulty when removed from the car which I know is BS as you cant test this part without specialist equipment

**THIS COMPANY IS A CON MAKING MONEY FROM PREMIUM PHONE LINES**

7 August 2018
Unprompted review
Rated 1 out of 5 stars

Lying money grabbing con merchants

Lying money grabbing con merchants
They use premium telephone numbers and lie about the suitability of parts you request. Of those I have bought none I have received were the correct ones as per my very full and accurate descriptive request.
It is then almost impossible to gain a refund and that was only accomplished by my threat of a County Court action!
It is time that the Trading Standards Department stepped up to the mark and banned this company from operating.

28 July 2018
Unprompted review
Rated 1 out of 5 stars

Shower of knobs

Shower of knobs. Who constantly lie. About items they have. Asking for payment before showing any pics. 3 days later confirmed it was wrong part. After me sending pic of the door. STAY WELL AWAY for your own good.

26 July 2018
Unprompted review
Rated 1 out of 5 stars

This company took my money for an item…

This company took my money for an item they claim to have after a week I phoned them up which took three calls on an 07034711520 number which i did not know was a primium number, which cost me to try and get my money back over £16.00 conartist.dont use

1 July 2018
Unprompted review
Rated 1 out of 5 stars

******* Do not use under any circumstance *******

Do not use. This is what appears to be a scam service. I ordered parts, on a Tuesday, they told me they were on the shelf fully tested and I was promised them for the Thursday/Friday nothing turned up. I called them on the provided number (I have more to say about this) at 17:25 and was promised a callback, nothing happened. I did get a callback on Saturday near lunchtime, the person told me the parts were still on the vehicle. I explained what had been promised and relayed the there on the shelf fully tested conversation, I was not happy. The person promised them to turn up on Sunday, you'll never guess what, they didn't. I chased again on Monday and the original guy was really nasty with me, I told him to cancel the order, he said he wouldn't and if he did he'd charge me for them taking the part of the vehicle and they had my card details. I ask for the breakers company name and the person's name, all I got from him was Donald Duckas and lots of sniggering. I rang my bank to discuss stopping any payments to these fraudsters and all I could do was to get my card cancelled as a compromised card and re-issued. Each breaker seems to have a different 0703 471 XXXX telephone number, so I guess this identifies them. I have checked everywhere an nowhere does it mention that I can see that calls to these 0703 471 XXXX numbers are charged at extortionate rates... I will be letting trading standards know.
******* Do not use under any circumstance *******

13 June 2018
Unprompted review
Rated 1 out of 5 stars

Don't use a company you cannot contact!

Having ordered a spare for my car, wanted to advise them not to use one of their"suppliers" who tried to fob me off last year. As mentioned on an earlier post, the part was available too quickly for my liking and so it transpired! It took over 3+ weeks to get here and then was the wrong size!! Managed to get my money back through my card company - thankfully!

Tried this time on the 23rd May, to 'phone @ 10p per minute "plus network extras". Got 'phone bill this morning - how about 23p+ per minute! It turns out that yes, the charge is 10p per minute BUT there is a a connection fee of 23p PER MINUTE as well!!

Beware of using this company!! Did get a quote from the rip off merchant for over 3 times the previous quote. Obviously hoping to get his money back!!

25 May 2018
Unprompted review
Rated 1 out of 5 stars

Relentless spamers

Relentless spamers. Once they have your number they send endless sms messages. There is no way to stop them because their website does not provide this feature.

16 May 2018
Unprompted review
Rated 1 out of 5 stars

Brilliant idea

Brilliant idea, poor execution.

The website is not intuitive and doesn't seem to work as one would hope.

Gave up in the end.

4 May 2018
Unprompted review
Rated 1 out of 5 stars

Spent 4 mins trying to contact a call…

Spent 4 mins trying to contact a call centre agent. All I heard was a recorded speil about what I should have at hand to inform them what i wanted. I had the part reference number and code.via e-mail they sent me. 4 mins of my pghone credit running down on absolute garbage.

29 April 2018
Unprompted review
Rated 1 out of 5 stars

Think before use this site

Unacceptable prices for calls, absolutely rubbish, wait for part 3 weeks, paid 156£ for it and received it incomplete. Total cost for call over 40 pound. DON'T BUY FROM THIS WEBSITE!!!!

25 April 2018
Unprompted review
Rated 1 out of 5 stars

I needed doors for my car

I needed doors for my car, found this website online so ordered a quote. Got a missed call next morning, so I called them back. Guy on the phone asked me what I needed and as soon as I told him he said yes we have them.. made me suspicious coz it was a really quick answer. Not one but yes for 2 doors matching my car?!! Asked him to send me a picture, never heard back! Oh yes I pretended I didnt know which company it was as I had searched many online, the guy lied!!

17 April 2018
Unprompted review
Rated 2 out of 5 stars

Not happy to have to phone a Premium…

Not happy to have to phone a Premium number to deal with these people. After telling me they had the part they then phoned later to say they had not. Meanwhile y phone bill was debited with Premium call costs. Are they in the spares business or premium call business ?

17 April 2018
Unprompted review
Rated 1 out of 5 stars

Just typed in 247 spares complaints…

Just typed in 247 spares complaints after being fobbed off about why my parts hadn't arrived. I guess I'm going to have a big phone bill to pay. Absolute b*******s. Can't believe I got caught out!. How is this company allowed to carry on trading?

16 April 2018
Unprompted review
Rated 1 out of 5 stars

FULL SCAM

SCAM SCAM SCAM

SCAM SCAM SCAM
Complete scam. WATCH THE 0703 NUMBER I had to ring 14 times in total to try to get condition of quoted price confirmed - got through twice but no answer. The other times i was kept on for about 4 minutes before the auto reply rang off - I then find a bill of £200 on my phone for the premium numbers pretending to be land line - never got an answer - nor the part. The number not being answered must be deliberate

4 April 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look