247 Curtains Reviews 

Easy to use and very helpful guides to assist with the ordering process. A great range of quality products to choose from at a great price. Delivery was on time.

Very helpful and understanding

⭐⭐⭐⭐⭐ Outstanding customer service

I just wanted to say that this has been the best customer service experience I've had in a very long time.

Connor was absolutely fantastic from start to finish. He delivered a truly first-class experience, kept me informed throughout, and couldn't have been more helpful. Nothing was too much trouble, and I genuinely felt valued as a customer.

I'm a returning customer, and this experience has completely reassured me that I made the right decision to shop here again. It's rare to receive service of this standard these days, and Connor is a real credit to the company.

Thank you again for such exceptional service. I will definitely be returning in the future and would have no hesitation in recommending both Connor and the company to others.

Excellent service. Samples arrived quickly.

Ordered arrived promptly good size sample & communication good

Asked for a sample. It was sent quickly with further information. Unfortunately I wasn't keen on the colour or texture so have not followed up but cannot fault the sample service or the company.

Sample service excellent, spoke to 2 people on the phone who couldn’t have been more helpful and knowledgeable.
Curtains were perfect when I got them, they look amazing.
Would of been 5* if I had been a little more informed re when they were being delivered, luckily I was in when £500+ worth of curtains arrived.

All the samples I requested arrived very quickly. They were a good size which helped me choose the best fit.

Amazing customer service. I called the support line with a measuring query and spoke with a very helpful lady. After ordering the curtains, I emailed customer service again as the estimated dispatch date had passed. I received an acknowlegdment email the next day saying it was being looked into. The curtains arrived a day after that and I even received a follow up call to check I had received the curtains and that everything was OK. Very impressed with the customer service all round. The quality of the curtains is great and very reasonably priced. I'm very pleased with how they look in my hallway. I wouldn't hesitate to recommend this company to anyone or use them again! Thank you

One of the curtains was damaged on arrival. Took photos and notified customer services. They offered 10% discount but I wanted new curtains. After 6 weeks without any confirmation of when the courier was coming, I asked for a full refund. I was offered 1 new curtain without returning the damaged one. I'm still waiting for this to arrive and hoping the fabric will be from the same batch.
These curtains were expensive velvet and I feel the customer care has not been acceptable, despite the goods being unfit for purpose.

Great customer services- efficient and swift in resolving my query.

Absolutely love these curtains. Hang well and look so smart

No curtains tie backs where included in the price we paid so much for them the tie backs where not sent. It said if you paid over £350.00 then the tie backs where free.

Easy website to navigate, good choice of curtains. Delivered in time slot. Very pleased with the curtains, hang well and lovely fabric. Would definitely reccomend 247 curtains.

Very easy to use website and great range of products.

Fantastic curtains im so happy with them, really good turn around time, customer service let's them down as is very slow when asking a simple question regarding tiebacks but I would 100% use again

Great quality curtains, well made and at a good price. Clear instructions on how to measure up. Lots of choice. Overall, a very good service. We have used 247 Curtains several times and will return.

I was anxious whether I’d measured for my blind correctly even though I measured for it six times and then I was even more anxious that if I got the measurements wrong then the twist and fit wouldn’t work! Well my blind arrived quickly and even I managed to put the blind up in about 20 seconds. I’m absolutely thrilled with it and so easy to put up!

Sample sent quickly. Ordering and instructions for measuring easy. The reason 247 did not receive 5 stars is because the lining fabric was very thin.