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Rated 5 out of 5 stars

When booking Iran it’s very hard to get hotels and local flights in Iran from the UK. When I came across 1stQuest I chat to Sorour and she made everything easy and simple. She helped me book all hotel... See more

Rated 5 out of 5 stars

We had a great experience with Sorour. She planned a whole 10 day package for my family of 6 with flights, hotels, drivers and guides in Iran. Her hotel recommendations were excellent and her respon... See more

Rated 5 out of 5 stars

Wonderful website, provides one to one support all day long. Makes it quite easy to book hotels and flights in Iran. Loved their service ❤️

Rated 2 out of 5 stars

The hotel quality doesn't match with the stars. The quality and amount of each day doesn't match with each other. Please verify before charging hefty amounts from the customers. The breakfas... See more

Company replied

Company details

  1. Travel Agency

Written by the company

1stQuest is the total solution for traveling to Iran, providing comprehensive information that every traveler needs to know, and offering reservation of essential travel services such as bus, flight and visa. Low commission, ease of use, online payment and dedicated customer support makes 1stQuest the best choice for traveling to Iran.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

968 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast and reliable!

It is difficult to book accommodation in Iran because of the international sanctions. 1stQuest is doing a great job. Their service is fast, responsive and transparent.

5 January 2024
Rated 5 out of 5 stars

Customer service very quick & good

Very good price for the insurance compared with western companies.
I had few dubts, and wrote email to the customer service, i recevid reply in very short time (was looking more a chat than an email exchange).

8 November 2023
Rated 5 out of 5 stars

Absolutely recommended

Great travel agency. Sorour helped a lot with every question we had. She responded very quickly and was extremely helpful! Even if we had some concerns according safety in Iran she responded very patiently and honest. The itinerary was extremely good and they helped also with Visa. The selected hotels were perfect and we loved our Damavand Guid Parisa and our Guid Mohsen for the cultural trip. Thanks to 1stQuest and especially Sorour, Parisa and Mohsen this Iran trip was amazing. I can just recommend everyone to come to this country and experience the wonderful people here. Thank you!

10 October 2023
Rated 5 out of 5 stars

Great website

Very easy managing and friendly user website. It would be better to have more clear photos of the rooms of the hotels available, where you can clearly see all the amenities: room, bathroom, wardrobe, etc.

9 November 2023
Rated 5 out of 5 stars

make your trip easier use 1st Quest

my experience with 1st Quest so far has been very good.
I would recommend everyone traveling to Iran to book through them.
I booked the hotel, health insurance and visa through them.
when I arrive in Iran, I still plan to use them for booking

11 November 2023
Unprompted review
Rated 2 out of 5 stars

Iranian companies in general and this…

Iranian companies in general and this company specifically lack understanding and customer service . The lady representative kept arguing with me and kept referring g me a website to cancel my reservation . With bad internet service and not being able to download any website on my phone I could not have access to any website . I will never use this company and have contacted my bank for stopping the payment which was charged on my credit card

23 October 2023
1stQuest logo

Reply from 1stQuest


Dear Bijan,

We apologize for the inconvenience you faced. After a closer look at your case, it appears there may have been a misunderstanding with your booking date, resulting in your arrival at the hotel earlier than expected. We understand the frustration this may have caused. Our policy requires cancellations through our website for documentation, but in urgent situations or technical difficulties, we can manually cancel bookings. We'll ensure better communication in the future. If you need further assistance, please let us know.

Best regards

Rated 5 out of 5 stars

1st quest made our trip to Iran easier!

1st quest was essential for our trip to Iran! We had a great experience with the booking of our hostels, flight and tour! They offer great customer support and are ready to help under any circumstances. Our guide to the kaluts was awesome, we had a great time with him. We're looking forward to our next trip to Iran and definitely will be using the services offered by 1st quest again. We highly recommend it!

12 October 2023
Unprompted review
Rated 5 out of 5 stars

From Iranaddicted tourists

Dear 1st Quest, (2nd- 21st September 2023)
It’s because I found YOU, Mina Ghaderi and your reliable operating team way back in 2019, that I and my companion have become an Iranaddicted tourists. It’s because of the amazing experiences that you have offered during our 1st trip that I and my friend returned the 2nd time in 2021 to complete an amazing tour to Khuzestan and the Gulf Islands and due to that incredible experience, we came back the 3rd time for another amazing 22 days’ tour, this time in Kurdistan and Gilan and vowed to be back again to visit the Est and Southern side of Iran.
Based on our previous choices and according to our personality and interests this time 1st Quest tailored quite a tight itinerary that offered us an extremely complex experience; geographically, as we encountered various climate types, from the heat of Kermanshah to chill of the tall mountain around Uraman and the rainy jungles of Kaleybar, from to the humid Caspian shores back to the heat of Tehran; culturally, a monography of different peoples and anthropological types, Kurdish, Gilaki, Turks, Azeri, Baluchi as well as different dialects, accents, meals; we were amazed not only by the beauty and luxury of palaces but also by the simplicity of traditional houses in rural areas.
We spent every day and night to visit a new place with its unique particularities, customs and tradition; thus, we took a flight from Tehran to Kermanshah and then drove to Marivan, Uraman Thakt, Takab village, Kandovan, Tabriz, Jolfa, Kaleybar, Sarein, Masuleh, Rasht, Lahijan, Ramsar, Alamut, Qazvin, Karaj and ended in Tehran.
The hotels that 1st quest booked for us were amazing as well, “boutique hotels” in traditional houses with absolutely all the facilities; breakfast and service made us feel treated like queens. In fact, there is no hospitality as the Iranian one in the whole world; it’s their unique tradition since the Achaemenid period.
If you, dear readers ask me about safety in Iran, I will tell you with the hand on my heart that for the time being it is one of the safest countries despite all the controversial media news.
As a tourist you just have to respect some requirements that are not very restrictive.
Thanks to 1st Quest team and to Mina Ghaderi we had the most amazing driver guide, Majid Karimkhani, an English literature graduate who accompanied us for more than 2000k and stood to our side for 17 days not only as a driver but also as an inspirational guide and guardian angel. If it weren’t for him we would probably have missed a lot of the beauties and interesting things that he revealed to us.
We highly recommend him not only as a perfect and safe driver but also as a polite, educated, reliable, punctual person. This very time he was the one who made our trip fantastic and he was the one who made us wish to come back once again.
Eventually I and my friend, are grateful and thankful to Mina and Mehdi, managers and founders of 1stQuest, whom we had the honor and pleasure to meet in person, for all their efforts in running the best Iranian Travel Agency.
Thanks a million for this wonderful trip and look forward to the next one,
Yours, forever faithful customers and iranaddicted travelers, Elena Ruxandra Ghitescu and Diana Alexandra Matei from Romania.

1 September 2023

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