1 Stop Instruction Reviews 

959
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for being highly knowledgeable, patient, and supportive, fostering a comfortable and confident learning environment. Many people found the instructions clear and well-explained, contributing to an excellent and professional user experience. The quality of training is frequently highlighted, leading to successful outcomes and improved riding skills. However, some people mentioned issues with instructor behavior, describing instances of rudeness, unprofessional language, and shouting. A few other people also felt that the training was not always effective, with concerns about being pressured or not receiving adequate support, sometimes leading to feelings of being singled out or unfairly treated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as professional,... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the instructors professional,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the high standard of training and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My instructors on the day, Steve & Charlie were very informative, patient and generous with their knowledge. I'm 57 years old with no riding experience for the last 30 years and was in a class full o... See more

Rated 5 out of 5 stars

I passed my Category A motorcycle licence with One Stop Instruction. The training was tough at the beginning, but the way they train makes the test much easier and gives real confidence on the ro... See more

Rated 5 out of 5 stars

Alex was the perfect instructor, serious in tone when needed and very friendly with a great sense of humour which helped lighten the mood and ease nerves. He explained things well and in an easy to... See more

Rated 5 out of 5 stars

After being more than satisfied after completing my second CBT with this training provider I desided to do my DAS (full motorcycle license) with them. I didnt have a motorcycle at the time and not muc... See more


Company details

  1. Education & Training

Information provided by various external sources

1 Stop Instruction is a professional training school catering for all of your driving needs. We provide instruction for those wishing to ride a motorcycle, drive a car, or extend their driving licences to be able to drive lorries or drive buses. Our Motorcycle Training includes: * CBT * A1/A2 Restricted Licences * DAS - Direct Access Scheme (Unrestricted Motorcycle licence) * ERS - Enhanced Rider Scheme (Advanced riding courses) * 1-2-1 Training tailored to your individual needs and requirements As well as motorcycle training, we also cater for standard driving lessons, LGV & PCV training. Our LGV training ranges from category C1 (7.5 tonnes) all the way up to the ultimate C+E licence (Articulated Lorry). We provide many training courses for the C1 licence, especially to those wishing to gain employment with the NHS, and have an exceptional pass rate! We also provide PCV training, which includes D1 (minibus) as well as the full Category D (Bus licence), which again come with superb pass rate, and are on a strict 1-2-1 basis with only you and the instructor on board at any given time. Please feel free to read the reviews and contact us if you have any further questions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

959 reviews

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4.5

All reviews

(959)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team

Trainers always make you feel at ease and explain everything clearly
You can have a little joke as well which helps

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Please Don’t waste money ,Terrible experience with this CBT

The whole experience felt unprofessional and careless. The instructor was shouting at everyone instead of guiding us calmly not what you’d expect on your first day learning to ride. We were made to ride in terrible weather, with strong winds and heavy rain, which felt unsafe. The radios barely worked, so instructions were often missed. After all that, the instructor said he wasn’t satisfied and didn’t give out certificates. Not recommended.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with my CBT training…

Very disappointed with my CBT training experience.
The old instructor was extremely aggressive and shouted at trainees, even though most of us were first-time riders. We were forced to ride on the main road in heavy rain and strong wind, which was unsafe. The walkie-talkies kept disconnecting, making it hard to follow instructions. After one short ride, the instructor refused to give the certificate. Not a professional or supportive environment at all. Would not recommend. It honestly feels like they’re just making free money from people without proper training.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

CBT and DAS

Did my CBT with them and both instructors on CBT (Pete and Tony) were extremely knowledgeable and encouraging to all of us.
Speaking as a headteacher I’d also say they were both excellent as teachers.
This is true of all the instructors I’ve had through them. For DAS Charlie and Mike who got me through mod 1 were brilliant and Mike and Marvin who got me through mod 2 were excellent too.
I spent 18 months on a 125 between CBT and DAS but actually feel I learnt most of what I know now in the few days with these guys.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Completed my CBT training with 1 stop…

Completed my CBT training with 1 stop instruction last week, I was really happy with the entire day.

big thank you to my trainer Pete, a flawless experience with a super professional trainer.

onto theory - passed

DAS - booked! looking forward to going back to 1 stop in 4 weeks time!

highly recommend 👌

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Great area to learn safely

The instructors and venue were great. Definitely a difficult but good area to learn and the instructors (Steve & Charlie) were very protective and made the correct assumptions, prior to letting us loose on the open roads.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed the CBT motorcycle…

I recently completed the CBT motorcycle course and I can confidently say it was an exceptional experience. The course is designed for beginners, and it perfectly blends both theoretical knowledge and practical skills, making it an ideal starting point for anyone interested in riding.

The instructors were highly skilled and patient, taking the time to ensure that each participant understood the material. They created a friendly and supportive atmosphere, which was crucial for building confidence among new riders. Their expertise and passion for cycling were evident, making the learning process engaging and enjoyable.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing instructors!

Went to do my CBT today at Fairlop, all three instructors, Steve, Charlie and Mantis, were incredible! They were patience and very clear, made sure I was confident before I was out on the roads.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Alex gave clear and thorough instructions. We had a mixed ability group but he remained patient and gave everyone the attention they needed.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

I did my CBT with 1StopInstruction

I did my CBT with 1StopInstruction. My instructor, Alex, was very supportive and patient. Even when I made mistakes, his clear instructions and encouragement made everything much easier. Highly recommended!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Tony the instructor was amazing

Tony the instructor on the day was really amazing, he was friendly and funny and put everyone at ease, his instructions and guidance was very clear and very helpful, I will be going back as soon as I can to do my Direct Access licence as I felt so well looked after I won't go anywhere else.

On the day we had a group of 4 trainees with varied experiences from never being on a bike to some that had been on a bike before and all of us ended up being able to do all of the exercises easily I think due to the way everything was so well explained and shown.

Top school for doing your CBT, I will return for another review after my DAS.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience. Excellent coaching. If you want to learn how to ride a bike safely, I highly recommend Alex and 1stopinstruction.

23 April 2025
Unprompted review

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