Great service if you are running a Limited company from home. Been using 1st choice for a few years now and the service has been great. Ideal when working from home or if you have no official busi... See more
Company replied
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Review summary
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Communication was through email with fast replies. As a non-resident, I'd tell you that once you prepared the required proofs for identification then everything will go smoothly with 1st Choice. In my... See more
Company replied
1st Choice Formations has helped my company for five years, making everything smooth and easy. Their customer service is amazing, always quick to answer, very friendly, and ready to help with any que... See more
Company replied
Really happy with the service from 1st Choice. They made setting up my company simple and stress-free. The team was helpful, professional, and quick to respond to any questions. One small downside is... See more
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Company details
Written by the company
We are company formation agents and address service operators authorised by Companies House to submit company formation applications online. Our team has been supplying these services since 2011. OUR ADDRESS SERVICE is provided from an address in the heart of London's business and professional services district. We were the first formation agent to offer all our address users a free document scanning service. Furthermore, we are the only address service provider to offer an online document storage system allowing clients to access all the post we have scanned for them as and when they need to. This saves our clients a lot of time searching through their emails to find their post. Our TRANSPARENT PRICING lets clients predict how much we will charge for ongoing services. In addition to company formations, we have developed expertise in two other services, namely; COMMUNITY INTEREST COMPANIES (CIC): We register hundreds of Community Interest Companies every year and have been doing so for many years. We know the registration system inside out and can complete the process quickly and efficiently. Our charges for this service are lower than the fees typically charged by accountants and solicitors. In fact, many of our CIC orders come from professionals. ADMINISTRATIVE COMPANY RESTORATIONS: We have developed expertise in restoring companies struck off by Companies House. We act quickly and efficiently and keep clients informed at all process stages. Our fees are modest and transparent. We process several hundred restorations annually and frequently do so on behalf of accountants and solicitors. SOCIAL ENTERPRISES AND CHARITIES: We have several options for companies limited by guarantees. The possibilities range from companies that clubs and associations can use to company structures suitable for future use as charities. We also have a close association with a small accountancy practice that specialises in charity accounting and, because of their experience as trustees to several charities, can advise on the creation of a Charitable Incorporated Organisation (CIO) NON-UK RESIDENT CLIENTS: Our scanning and document storage and filing system makes our service particularly useful to non-UK resident clients. No charge for getting post; it's all included in the subscription. Consequently, many of our clients are not based in the UK. : LIMITED LIABILITY PARTNERSHIPS (LLPs): Our pricing makes our service particularly attractive to LLPs.
Form Company With Address Service £60+VAT
Written by the company
- Form Company With London Office Address
- Form your Company with central London registered office address with FREE service addresses for their directors and shareholders in the first year.
Contact info
27 Old Gloucester Street, WC1N 3AX, London , United Kingdom
- 02039368964
- admin@1st-choice-business.co.uk
- www.1stchoice-formations.co.uk
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent serivce
28 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Mr. Baig,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Very happy with the service!
23 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Anton,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Reliable and professional service
Reliable and professional service! Highly recommended.
21 April 2026
Reply from 1stChoice Formations
Dear Ruslan,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Always provides a quick and fast…
Always provides a quick and fast service.
21 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Farah,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Great service if you work from home
Great service if you are running a Limited company from home.
Been using 1st choice for a few years now and the service has been great.
Ideal when working from home or if you have no official business premises. Enabling you to keep your home and work separate. I also use their mail forwarding system which is efficient and I always get important letters sent on and they filter out any junk. A bargain at 20p per day to have a virtual central London office
21 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Ricardo,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Reply from 1stChoice Formations
Dear Mr. Malaibari,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Reply from 1stChoice Formations
Dear Mrs. Akilo,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
1st Choice has been very useful for us…
1st Choice has been very useful for us as an accounting agent; we appreciate their help
13 April 2026
Reply from 1stChoice Formations
Dear Mr. Bani,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
I received professional
I received professional, fast, and results-oriented service. I was kept informed at every stage of the process and they were very supportive. Thank you.
10 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Mr. Altun,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Very pleased with servive
10 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Mr. Wright,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Arun was really helpful when I asked…
Arun was really helpful when I asked for support with my login
8 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Jen,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
An efficient professional cost effective service.
An efficient professional cost-effective service. Our second CIC formed through this company. We would recommend.
7 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Mr. Wilde,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Great service provided by 1st Choice Formations
Great service provided by 1st Choice Formations. I requested a call from them to which they responded very quickly and the update that I requested on my account was dealt within minutes.
7 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Client,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Pratim was quickly understood the…
Pratim was quickly understood the request and resolve and advise immediately
7 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Mr. Shah,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Quick and efficient service
Good service, clear communication, very easy to deal with.
1 April 2026
Unprompted review
Reply from 1stChoice Formations
Dear Client,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Dear Ronnie,
Dear Ronnie,
Thank you for your support and prompt assistance in updating everything as discussed. I truly appreciate your professionalism and clear guidance throughout the process.
I am very satisfied with the service provided by 1st Choice Formations.
Thanks again for your help.
Best regards,
Ranjit Kumar Mishra
31 March 2026
Unprompted review
Reply from 1stChoice Formations
Dear Mr. Mishra,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Ronnie The BEST
Ronnie was very very kind . Every Employe must be like Him .
31 March 2026
Unprompted review
Reply from 1stChoice Formations
Dear Client,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Yes he helped me to sort out the issue…
Yes he helped me to sort out the issue I had. He was kind and approched me positively.
31 March 2026
Unprompted review
Reply from 1stChoice Formations
Dear Mrs Omba-Shako,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Very easy to deal with
Very easy to deal with. Good experience. thank you
31 March 2026
Unprompted review
Reply from 1stChoice Formations
Dear James,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Extremely Poor Service – Avoid This Company
I’ve had an absolutely terrible experience with 1stChoice Company Formations. Their service quality is shockingly poor.
My services were allowed to expire even though they should have renewed automatically. I never requested cancellation, yet they let everything lapse without warning. When I tried to renew through their website, the system failed repeatedly, giving errors every time I logged in. Instead of helping, they sent me a generic email telling me to log in again,
I reached out asking them to renew my services manually, but they completely ignored my request.
This has wasted my time, and caused unnecessary stress. A company that claims to provide “excellent customer service” but cannot handle basic renewals or support requests should not be trusted.
Avoid this company — they do not deliver the reliability or support they advertise.
31 March 2026
Unprompted review
Reply from 1stChoice Formations
Dear Eamon,
We’re sorry to hear about your experience — particularly the difficulty you had when trying to renew your service.
RENEWAL AND PRICING
You contacted us ahead of the renewal date to discuss pricing, so you were aware that the service was due to renew. Our service includes both the registered office address and a director’s service address for an unlimited number of officers, providing a complete and cost‑effective solution.
AUTOMATIC RENEWAL
The service was not cancelled. The automatic renewal did not complete, which is why the service moved into expiry pending payment. A further renewal window was then provided so that the service could still be renewed without disruption.
WHAT WENT WRONG
When you attempted to renew, you experienced an issue with the online system. You also contacted us for assistance. While we did respond and attempted to help, we recognise that our initial response did not resolve the issue and we should have taken this out of your hands and dealt with it directly. That is where we fell short.
CURRENT STATUS
Your service has not been cancelled and there has been no loss of your company’s use of the address. Everything remains in place and can be continued without disruption upon renewal.
WHAT TO DO NOW
If you would like to continue, please contact our office directly and we will complete the renewal for you without you needing to log in again. We will handle this for you and arrange payment of the annual fee as part of the process.
OUR APPROACH GOING FORWARD
We have reinforced internally that if a customer reports a system issue, we resolve it directly rather than asking them to retry. If something goes wrong, we fix it quickly and with minimal effort from the customer.
We appreciate your feedback and your time with us as a customer.
Yours sincerely,
1stChoice Formations Team
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