1st Aid 4 Fencing Reviews 47

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Tim and Kieran did a fantastic job installing tongue and groove Jackson panelling and gate to secure our side access. They adapted on the day to make a cat size hole for our elderly cats (hedgehogs w... See more

Company replied

Rated 1 out of 5 stars

Was Friday afternoon about 2:20 pm was driving to home when a big van overtaking me I hat go on the other side of the road for not crashing on the van orribile esperienze !!!! And then I was just in... See more

Rated 5 out of 5 stars

Tim visited promptly to measure up our Jacksons fence for alterations, quoted promptly and carried out the work sooner than we expected. He and his assistant worked tidily and efficiently, with no dam... See more

Company replied

Rated 5 out of 5 stars

Great products and a first class installation team. Tim and Kieran worked methodically throughout the day and installed our six metres of feather board fencing and two matching gates. By close of pl... See more

Company replied

Company details

  1. Fence Contractor
  2. Carport and Pergola Builder
  3. Deck Builder

Written by the company

We provide a specialist timber fencing and decking service to residents, landlords and commercial clients, within a 20 mile radius of Trowbridge, Wiltshire Jacksons Fencing Approved Installer of fencing, decking gates and garden structures, with an industry beating 25-year guarantee against all forms of rot or insect attack.


Contact info

4.0

Great

TrustScore 4 out of 5

47 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First Class service

Jackson timber products are top line when it comes to quality. Installed by 1st Aid 4 Fencing, our 17 metre fence was erected with precision and attention to detail over a day and a half. We are delighted by the service we have received and unreservedly recommend the supplier and installer.

7 July 2022
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Reply from 1st Aid 4 Fencing

Thank you so much Tony for taking the time to leave your feedback. We're both delighted that you're happy with our work. I'm confident that the fence will outlive the 25-year guarantee.

Rated 4 out of 5 stars

Good work on very hot day

Good work on very hot day, fence looks great. Could do with better communication from Jacksons who gave no advance notice before the morning they dropped off fence materials on front drive nearly 2 weeks rather than 2 days in advance of work date. Had double booked original installation date so not the total 5* experience we had last time

7 July 2022
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Reply from 1st Aid 4 Fencing

Hi Sharon,

Many thanks for your valuable feedback. I apologise for the double booking. Occasionally when we’re as busy as we are, things like this very occasionally happen. We did communicate with you as soon as the error was identified and carried out your installation as soon as we could. With regards to the delivery, this is not something I have any control over, as I don’t work for Jacksons, just use their excellent materials. Saying that, they usually notify the client via text message a couple of days before delivery to advise exactly which date and whether AM or PM. I did notify them of the mobile numbers I had on file.

We’re both delighted that you like the fence and hope to be of service again in the future.

Thanks again,

Tim

Rated 5 out of 5 stars

Excellent quality service

Excellent quality service! I am over the moon with my new fencing and the difference that it has made. Tim and his colleagues were 100% professional, dedicated and also courteous throughout. Many, many thanks! AC

7 July 2022
Rated 5 out of 5 stars

Highly recommend 1st Aid for Fencing

Thank you a million times over for installing my fabulous new Jackson's featherboard fencing and the new garden it has given us. Absolutely thrilled with the result you have achieved but not at all surprised. This is the second time that Tim and Kieran have done work for us and I would highly recommend them. 😊

1 July 2022
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Reply from 1st Aid 4 Fencing

Thank you so much Amanda for taking the time to leave your positive review and for choosing Jacksons Fencing products.

Rated 5 out of 5 stars

Great attention to detail

Really happy we choose these guys. They did a fantastic job installing about 15m of Jackson’s fencing for us above our stone wall. Their attention to detail really stood out and the results look fantastic. Highly recommended.

14 May 2022
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Reply from 1st Aid 4 Fencing

Thanks so much Nick for taking the time to write about your experience. Thanks also for choosing Jacksons Fencing products.

Rated 5 out of 5 stars

Very organised and thorough

Very organised and thorough. Took great care with the installation and the safety of members of the public using the play area. Communicated well at all times
They were a joy to work with

12 May 2022
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Reply from 1st Aid 4 Fencing

Thank you John for your positive review. It was a pleasure to work with you as representative of Holt Council. A great choice of product too, which we're confident will outlast anything else on the market.

Rated 5 out of 5 stars

Installation of 18 garden fence panels

Installation of 18 garden fence panels. A very hardworking team and finish is first class.

14 April 2022
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Reply from 1st Aid 4 Fencing

Thanks Martin for your positive review and for choosing Jacksons Fencing products. It was a pleasure.

Rated 5 out of 5 stars

1st Aid 4 Fencing

Excellent job , completed in a storm, no fuss was made about the bad weather. Tim and Kieran, two friendly and professional people. Would recommend to anyone who wants a 1st class job. Thanks.

12 April 2022
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Reply from 1st Aid 4 Fencing

Thank you so much Neil and Sue for taking the time to recommend us. Thanks also for choosing Jacksons Fencing products with a 25-year guarantee.

Rated 5 out of 5 stars

With the quality the team provides the…

With the quality the team provides the recommendations are easy to provide a true quality tradesmen thank you

24 March 2022
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Reply from 1st Aid 4 Fencing

Many thanks Kerwin. We're so pleased that you chose Jacksons Fencing products and are happy with the installation.

Rated 5 out of 5 stars

Excellent installation of Jaksons…

Excellent installation of Jaksons fencing by 1st Aid 4 Fencing.

22 February 2022
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Reply from 1st Aid 4 Fencing

Thank you so much Yuksel for choosing Jacksons Fencing quality products and asking us to do the installation for you. We both thoroughly enjoyed working with you.

Rated 5 out of 5 stars

I was extremely pleased with 1st aid…

I was extremely pleased with 1st aid fencing this is the second time this company has erected fencing and a pergola for me.they were clean courteous
And nothing was to much trouble. I shall be recommending them to all my friends. Jean Bristow

21 February 2022
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Reply from 1st Aid 4 Fencing

Thank you Jean for taking the time to leave your review. It was a pleasure to work for you.

Rated 5 out of 5 stars

Superb quality fencing

Did an absolutely superb job replacing my fence. Superb quality, great advice and totally reliable. We’re delighted with their work and I cannot recommend them highly enough.

6 February 2022
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Reply from 1st Aid 4 Fencing

Thank you so much Martin for taking the time to leave this positive review.

Rated 5 out of 5 stars

Inspired confidence all the way

Firstly, they turn up. When they say they will. A lot these days don't.
Secondly, Tim is some kind of walking encyclopedia on fences and wood. Grab a seat, a cup of tea and listen.
Thirdly, they dig down deep for the posts. Storm 'whatever' can roll on in.
Fourthly, the fence they put up is superb quality and looks absolutely fantastic. Even the neighbour's really pleased.
Fifthly, we have a 25 year guarantee. The fence is going to outlast me.
Sixthly, given all the above, I think it represents excellent value for money.
Seventhly, well, you get the picture, I could you on...if you can afford it, do it, use these guys, you certainly won't be disappointed.

28 January 2022
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Reply from 1st Aid 4 Fencing

Thank you David for trusting us to install your new Jacksons Fencing featherboard fence and for taking the time to write this fantastic recommendation. We really appreciate it and hope we can be of service again in the future.

Rated 5 out of 5 stars

Good quality Jacksons fence

Tim and Kieran put up a Jacksons traditional feather lap fence for us in wet and muddy conditions. The wood and the construction are very good quality and it has made a lot of difference to our garden.
It was a pleasure and we would ask them again.

27 January 2022
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Reply from 1st Aid 4 Fencing

Thanks for taking the time to post your feedback. It was a real pleasure for us to see the difference this fencing will make to your ongoing garden project. We hope to be able to be of service again in the future.

Rated 5 out of 5 stars

Great job

Great job. Second time, as have used before and will again. Definitely recommend. Many thanks

13 January 2022
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Reply from 1st Aid 4 Fencing

Thank you Lisa for taking time to recommend us. We'd be very happy to assist again in the future.

Rated 5 out of 5 stars

Another brilliant job done

This was the second job we have given to Tim and Kieron this year. They are professional, easy to work with and really listen to what we as customers are trying to achieve

13 January 2022
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Reply from 1st Aid 4 Fencing

Thanks for your kind words Janet. The whole experience was a pleasure for both of us.

Rated 5 out of 5 stars

Recently had a fence and gate installed…

Recently had a fence and gate installed by Tim at 1st aid for fencing. I feel 5 stars are not enough for the service I received. From the initial quote, to the ordering of the panels and to the installation the whole process was handled so expertly. The work undertaken - not only the fence but also other work required was carried out to a very high standard. The communication from Tim was excellent. I am very pleased with the end result. Such expertise. A friendly team, Also tidied up afterwards and left the surrounding area looking good. Fully recommend.

10 January 2022
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Reply from 1st Aid 4 Fencing

Thank you so much Mark for taking the time to recommend us and for choosing to use Jacksons Fencing products. We were also very happy with the final outcome.

Rated 5 out of 5 stars

Prompt and efficient

Tim visited promptly to measure up our Jacksons fence for alterations, quoted promptly and carried out the work sooner than we expected. He and his assistant worked tidily and efficiently, with no damage to our adjacent planted areas. We had agreed to dispose of the waste materials. There was very little old concrete to dispose of and he cut the wood to length for our wood burner. We would definitely use him again and recommend him as a Jacksons installer.

31 December 2021
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Reply from 1st Aid 4 Fencing

Many thanks Jen for your recommendation.

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