I was on a 12-day visit to help Mom when Dad was hospitalized, realized I had brought double of the Rx for one eye and therefore lacked the Rx for the other eye, and also had to extend my stay by two... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
There was a mistake with my order, and I needed to get it handled as quickly as possible because I was almost out of my previous prescription. First of all, I was able to chat with a real customer ser... See more
Company replied
Dealt with lively person on phone chat - she was so helpful and knowledgeable- lenses arrived as scheduled. Only suggestion is that lenses should be marked which eye goes with which prescription - wo... See more
Company replied
Customer service is outstanding! The 2 people I have spoken with were very friendly and enthusiastic and eager to help. Prices are great. Somehow my order got delivered to the wrong address--no pro... See more
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Company details
Written by the company
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
Gajillion Percent Promise
All of our contacts are backed by a Gajillion Percent Promise, which means if you have any issues we'll take care of it.
We offer free exchanges, returns, and replacements with 24/7 customer service online or over the phone. Call us at 1-800-266-8228, chat us online at www.1800contacts.com/contact-us, or text in at 41800. We'd love to hear from you!
Contact info
4.6
Excellent
2K reviews
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The ordering was as simple as clicking…
The ordering was as simple as clicking a button and the arrival time was spot on
20 August 2026
Reply from 1-800 Contacts
We are so glad to hear that your ordering process was simple and that your order arrived right on time! Thank you for your positive feedback.
Reply from 1-800 Contacts
We're so happy to hear that you found our ordering service easy and our delivery fast! Thank you for sharing your positive experience.
Easy and quick to order
26 August 2026
Reply from 1-800 Contacts
We're so glad you found our ordering process to be both easy and quick.
Reply from 1-800 Contacts
We are so happy to hear that our ordering process and delivery met your expectations. Thank you for your feedback!
Best Possible Deal for Vision Correctors
1-800 Contacts is a great company to take your glasses or contact lens prescriptions to; their prices are so much less expensive than the eye doctor’s and after several orders from them I’ve never once had a problem!
20 August 2026
Reply from 1-800 Contacts
We are so happy to hear that you've had such a consistently positive experience with us! It's wonderful to know that our pricing and service have met your expectations over several orders. Thank you for your kind words!
So easy to order…I made a mistake and…
So easy to order…I made a mistake and the chat box fixed it right away…
24 August 2026
Reply from 1-800 Contacts
We're so happy to hear that ordering was easy for you and that our chat option for real live agent support was able to quickly resolve that mistake! Thank you for sharing your positive experience with us.
Reply from 1-800 Contacts
We're so glad to hear you found our ordering process simple and our delivery prompt. Thank you for your wonderful feedback!
Reply from 1-800 Contacts
We're so glad you had such a positive experience. We truly appreciate your kind words!
Reply from 1-800 Contacts
We're so glad you had such a positive experience. We truly appreciate your kind words!
Best Place to Buy Contacts
Always great prices and availability with 1-800 Contacts. Shipping is free and you can also earn a rebate. Where else can you get that along with great service!
21 August 2026
Reply from 1-800 Contacts
We are so happy to hear that you consistently find great prices and availability with us! It's wonderful that you appreciate the free shipping, rebates, and excellent service. Thank you for your kind words!
smooth and quick transaction and my…
smooth and quick transaction and my contacts arrived the next day basically
28 August 2026
Reply from 1-800 Contacts
We're so glad you had such a positive experience. We truly appreciate your kind words!
Love my contacts
Love my contacts! Got them within days of ordering and love the color too!
26 August 2026
Reply from 1-800 Contacts
We're so happy to hear that you love your contacts and that they arrived quickly! We're also delighted you love the color! Yay!
Easy to use and fast
23 August 2026
Reply from 1-800 Contacts
We're so glad to hear you found our service easy to use and quick on the delivery. Yay! We truly appreciate your positive feedback!
User for many years
I have been using 1800Contacts for several years, they always fulfill my order quickly and accurately. If I have questions their staff is professional and make sure I get the help I need.
25 August 2026
Reply from 1-800 Contacts
We are so happy to hear that you've consistently received quick and accurate orders! It's wonderful to know our staff has been professional and helpful whenever you've had questions. Thank you for your continued loyalty!
Prices are fair
Prices are fair. Easy to upload my prescription and submit my order. My items arrived within 3 days-great service!
28 August 2026
Reply from 1-800 Contacts
We're so glad to hear that our prices are fair and that uploading your prescription and submitting your order was easy! We appreciate you highlighting our quick delivery. Thank you for your kind words!
Everything was great I submitted my new…
Everything was great I submitted my new contact prescription and they processed my order very fast, same for their sister company the framery I got my new glasses in a week
31 August 2026
Reply from 1-800 Contacts
We are so happy to hear that your contact lens order was processed quickly and that you received your new glasses so fast! Thank you for sharing your positive experience.
Reply from 1-800 Contacts
We appreciate you sharing your positive experience! We are so glad that you were happy with our quick delivery and support.
Simplicity.
22 August 2026
Reply from 1-800 Contacts
Thank you for the great review! We are so happy to hear that you had an easy and smooth experience with us. Thanks for sharing!
I have been using this service for over…
I have been using this service for over 3 years. They’re quick and very efficient. The customer service is excellent as well. Highly recommended them.
25 August 2026
Reply from 1-800 Contacts
We are so happy to hear that you've had such consistently positive experiences with us over the years! Yay!! It's wonderful to know our team has been quick, efficient, and provided excellent customer service. Thank you for your high recommendation!
Reply from 1-800 Contacts
We're so glad you had such a positive experience. We truly appreciate your kind words!
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