Rubbish service and a total waste of time
Gave me a digital photo with the top of my head cut off. Totally unusable. Now have the hassle of getting a refund.
28 December 2025
Unprompted review
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Company details
Information provided by various external sources
Create your own passport photos or passport pictures for passport, visa and other ID photos. We have correct passport photo size for US, UK, Australia, EU and more.
Contact info
069113, Singapore, Singapore
- www.123passportphoto.com
2.4
Poor
10 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't give me a retry when the photo was rejected as promised!
The online instruction was easy to use and the photo turned out great but unfortunately it was rejected by the government. The website said they would give me a premium code to upload another picture for free, I sent emails twice but no responses.
5 September 2025
Unprompted review
Very fast, great job
Everything as expected and stated. Upload photo, crop, and pay $9 for 4x6 sheet. Email or download. Done. Print at house or wherever you wana go.
Perfect
25 February 2025
Unprompted review
Poor quality on corrected photo
After purchasing, noticed corrected photo had chopped off hair on one side. Would like to get refund for poor quality of photo.
4 June 2023
Unprompted review
This service and code not working…
this service and code not working properly i mention costumer care team no response. before is good service 2016 to 2021 . 2022 gone down. very poor loose money .never trust this site .
20 July 2022
Unprompted review
uploaded a photo
uploaded a photo, carried out the steps, paid the €6.98, downloaded the image but the passport office reject the image as being the wrong format. Not fit for purpose
29 May 2021
Unprompted review
They straight up lie on the website
They straight up lie on the website, they say "123PassportPhoto is a free passport photo generator that helps you to make Ireland passport photo online." It's not free, it costs €6. I wouldn't have posted this if they stated that it's a paid service so I wouldn't spend time uploading the photo.
6 May 2021
Unprompted review
Bad quality low contrast photos
Bad quality low contrast photos. Stay away.
6 July 2020
Unprompted review
Stay away, unreliable
First the site is misleading: it is not free, you have to pay $6 to get rid of the watermark. This is just what I did and after payment the pictures became completely black as if they had been taken in a complete dark room! And of course nobody answered at customer services. Stay away from this scam.
24 June 2020
Unprompted review
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