I have ordered various tools from 10-4.dk multiple times, and each experience has been excellent. The delivery was fast, and I received all items in perfect condition without any issues. Additionally,... See more
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See what reviewers are saying
I ordered a Coleman, but there were a lot of scratches, and the finish on the handle itself was very poor. I sent them an email on 04-07-2024, but they didn't acknowledge that the item was damaged. Th... See more
Up there with the best service i have ever gotten in Denmark. I must have bought for about 500,000kr over the bast few years and everything has been very smooth and quick. Customer service is top clas... See more
Will buy again. Fast delivery, the package was nicely covered to protect the goods from rain. I wish the payment would be easier, the website had several issues and unnecessary complexities when enter... See more
Company details
Written by the company
Byggecenter og tømrehandel
Contact info
Enghavevej 13, 6950, Ringkøbing, Denmark
- 97321000
- info@10-4.dk
- www.10-4.dk
4.4
Excellent
33K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Godt sted at handle
20 August 2020
Unprompted review
Very fast delivery
Very fast delivery, just after 2 days and the product is working good and it's easy to make it start the first time
18 August 2020
Unprompted review
Happy customer
I'm happy with the reasonable delivery time, good price and the quality
3 August 2020
Unprompted review
It was a pleasant experience by…
It was a pleasant experience by ordering through your website.
3 August 2020
Unprompted review
Very good and faster
2 August 2020
Unprompted review
Fantastisk god service og hurtig…
Fantastisk god service og hurtig levering.
1 August 2020
Unprompted review
the Bosch GTS10 XC is more then 1.5…
the Bosch GTS10 XC is more then 1.5 years old and the old model!
In autumn 2019 a new updated machine was issued!
24 July 2020
Unprompted review
i have reacive the order intact and in…
i have reacive the order intact and in time thru gls
21 July 2020
Unprompted review
Second order
Second time i order from them. Speedy delivery and definitely cheaper than BAUHAUS.
19 July 2020
Unprompted review
Supper fin service👍🌞🌞🌞
18 July 2020
Unprompted review
Super service
12 July 2020
Unprompted review
Super fleksibel levering
26 June 2020
Unprompted review
got 2 cracked IPE boards and I notified…
got 2 cracked IPE boards and I notified about that and what I got was free shipping - If I buy 2 new boards (5.5 m)... I did expect the boards to be replaced. as with free shipping - anyway is almost free - with another transport..
20 June 2020
Unprompted review
I put an order for a few big bag sands…
I put an order for a few big bag sands and got the confirmation right away, then within a few hours at the same day, I wrote them to cancel the order. I got no response. Sent another email the next day, no reply, called them, got a machine answer that we are busy and we cannot respond, send a chat message, got the same busy message, then received the goods two days after the order, sent them back, but the company 10-4.dk replied after four days that they did not see my cancellation, sorry for that but I have to pay 3900 kr return fee. Am I responsible for your failure in responding a cancellation call in 48 hours?
Very irresponsible company and bad service. I strongly recommend anyone against using this company.
29 April 2020
Unprompted review
Reply from 10-4
Hello Hassan.
In order to return the order in question for 9 x 1.000 kg of "Støbemix", you should have used your right of cancellation, and send the order back.
However, refusing to receive the order, when delivered to you, is against our terms and conditions, which is why you had to pay the return fee.
We do our very best to help cancel orders as soon as possible. However, in a time like this with more orders per day than ever before (more than 200- and sometimes 300% orders by the day compared to the same period last year) we cannot guarantee that we have seen the cancellation before having shipped the order. In those cases, you need to use your right of cancellation.
Best regards,
Kasper Lykke Kjelsen
CEO
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