Wunder2 Reviews 12,070

PAID FOR NOTHING, NO ITEM NO REFUND NO HELP!

Only used a couple of times ,, and burnt my under eye area,, and i haven’t got sensitive skin ,, used different eye creams,, but this has made 1 eye really sore and bad ,, will put a pic if needed,, and I’ve contacted wunderlift but no response

I have been using wunderbrow since 2018. I don’t put anything else on my brows. I love that it takes some doing for it to smudge. I have very fair eyebrow hairs but dark long hair on my head so I use this daily. I used to use eyebrow pencils and other products, nothing compares to wunderbrow. 10/10

The product didn’t arrive! Customer services said they had been told it had been delivered. No reply to any further email asking for proof from courier. I live in an apartment block. No reply from asking them to resend then finally no reply to request for a refund! Don’t bother if you value your money!

It works for me! I have very prominent under eye bags and Wunderlift tightens my skin so that they hardly notice. Sometimes it works better than other times, not sure why, but it's an amazing product, I would not be without it now!

Really does work and understand it needs to be on clean dry skin but struggling to find a concealer and foundation that doesn’t interact with it at the margins where it is applied. Wondering if powder/mineral make up May work.

My wife loves this brand. The foundation, the wunderbrow and the the czj mascara all amazing. However she tried the wunder2 mascara and sadly it was nowhere near the level of product she's used. She found it very chunky and not very good. All the other products amazing and will continue to buy these.

Do not use this company. I am coming to the conclusion they are a scam. I bought a liner pen and the tip broke on first use. The email address they gave me to return the product or complain has bounced back. They don't deserve one star.

I can’t praise this company enough. I have used their brow gel for a number of years now, but my complexion & hair colour had changed, so I decided to change the colour of the brow gel. On receiving my new shade I thought it looked a bit dark, but tried it anyway. Knowing that it could look different on. Unfortunately it was too dark. I emailed the company & within minutes, I had a return code, even though I had used it, only the once. Within 2 weeks I have the new colour. I can’t think of another company that offers this service. I would highly recommend Wunder2 , their products are great too.

Really don't bother. Discount code a scam. It didn't work and they took full amount off a card I had used before without me confirming order. Trying to cancel this order has been a nightmare. Was told already despatched so couldn't cancel on 26th yet Royal Mail said on 27th retailer preparing delivery. My advice don't use them not a very nice company.

Great products and super fast delivery. Ordered products using standard delivery yesterday and they were here the following day (Sunday) Ordered from here a few times and very pleased with everything I’ve purchased.

I purchased the Wunder2 Last & Foundation. After trying it, I did an online chat to return it as I found it wasn't as described (transferred a lot, and got a lot of shine with it). The shade was also way off what was advertised.
The agent was very brusque, I could tell they were annoyed at having to deal with the request. One word answers, and just incredibly rude. They sent me a returns form, but no Returns Authorisation Code, and then ended the chat, so I can't return the product anyway!
Basically, they say they have a returns policy but they will leave you with a product that is totally unsuitable and keep your money anyway. AVOID!

Do not use this company! They kept mithering me to say I had £6.50 credit. In the end I decided to visit the website. I picked a product worth £19.95 and added my credit note. Lo and behold it said it was not valid on this purchase! Total scam, just getting you onto the website then hoping you will continue with the purchase. Don’t bother!

I have been ordering products from this company for few years now. Have no complaints, everything i have tried was great. I had a small hiccup with mascara but it was replaced right away. The customer service is seriously on point, they are such a pleasure to deal with even if there is an issue. Highly recommend.

Amazing products (mascara, lipstick and brow pencil) and quick delivery - I won't go back to using other products.

Genuine retailer with good products. Can recommend the eyebrow gel. Lasts well.

It’s 17 days since I placed my order. I have been advised it was at the warehouse ready to be dispatched 13 days ago and no tracking info yet. I have contacted their customer service 3 times and I’m hold it is priority - doubt that. After dispatch it’ll be a further 10 days for delivery. No where on their website does it state it would take more than 5 working days. Customer service is not up to standard. Even with the current global crisis I have not been misadvised or received late packages from over 5 different companies. Shocking

I have purchased Wunder2 eyeliner pencisl a number of times.
Unfortunately i couldn't find a sharpner that would sharpen my eyeliner pencil.
I ordered the sharpner specifically for that eye liner.
I Paid for postage when it arrived much to my disappointment the pencil would not fit into the sharpner.
What of waste of time and money!
I called Wunder2 customer service who advised me that i could send it back but i would have to pay for the postage.
The customer service is absolutely a waste of time. Even though i like the eye liner due to poor customer aftercare i will not be buying from Wunder 2 again.

Purchased TWO D-fine dual ended pencils and BOTH broke. The screw on component of the gel side completely fell off and the pencil came out. Since I purchased them in store the company would not replace them. (Store wouldn’t replace without receipt). I was told at first they would send a replacement but later told they could not help me at all. I even sent multiple photos with proof that the products were faulty! Such bad customer service AND products.

I’ve used wunder brow now for years and have never had any issues and genuinely believe this is a great product. And obviously out of curiosity started trying the other products which have also lived up to them being great products. Although during a reorder of makeup one of the products reduced in size and quality and had left a review on Wunder2 website challenging this(which because was under 4-5 stars was removed). After this I emailed the customer service team with the same enquiry which was replied with the generic “someone will get back to you shortly” but then nothing. This company almost creates the illusion online that everyone raves and loves the products but as a matter of fact when a customer challenges a change or a problem with a product this is dismissed and ignored. Highly unprofessional and not genuine and honest. If you’re willing to change a product and a customer challenges you then let them know why! 100% put off now purely down to the pure ignorance of the company.