Wulf's Fish Reviews 2,024

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, frequently describing the seafood as top-tier, fresh, and delicious, often surpassing expectations for online orders. Many people highlight the prompt and efficient delivery service, noting that orders arrive well-packaged, frozen solid, and in pristine condition, even in warm weather. The ease of the ordering process and the variety of offerings are also frequently appreciated by consumers. However, some people were dissatisfied with specific issues, such as receiving "ghost shells" in crab orders with little to no meat, or finding that some items were out of stock. A few customers also mentioned that their salmon burgers were dry and tasteless, and one reviewer reported an order where some salmon portions thawed during shipping due to extreme heat. Another customer was disappointed by the amount of bones in the fish.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently praising the freshness, taste, and... See more

Quality

Users describe positive interactions with quality, consistently praising the freshness, flavor, and overall... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the prompt and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality and service make Wulf’s top tier for seafood options! When not able to get fresh, local seafood when at our Cape Cod home, we always order Wulf’s for home meal delivery in NH. Favorites are Br... See more

Company replied

Rated 5 out of 5 stars

I have placed many orders with Wulf's Fish. Your prompt shipments along with expert packaging always exceeds my expectations. I believe one order, where I received the wrong product, was my only negat... See more

Company replied

Rated 5 out of 5 stars

Wulf's Fish box, labelled perishable, with Ora King Salmon was delivered via FedEx on Saturday on an island in Maine! Fish inside was rock hard and perfect. We were so delighted that Wulf's Fish... See more

Company replied

Rated 5 out of 5 stars

The fish we have ordered has been fresh, excellent portions, and delivered safely-thoroughly iced. We are fairly new customers and are about to place our 3rd order. We are completely satisfied and wil... See more

Company replied


Company details

  1. Seafood Market
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Seafood Wholesaler

Written by the company

Wulf's Fish sources, hand-cuts, and ships the highest quality seafood right from the Boston Seaport to discerning home cooks and the nations top chefs. No mystery sourcing or distant fulfillment centers – just fish you can trust. Plus you can order what you want, when you want it. No Subscription required!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Ordered the haddock chowder and was…

Ordered the haddock chowder and was disappointed. You could count the amount of haddock chunks because there was so few unlike the picture they show. Very watered down and would not recommend. Poor start to a first time customer.

16 April 2025
Unprompted review
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Reply from Wulf's Fish

Hello! We're very sorry to hear that you were disappointed by the haddock chowder! While this is the first time we've gotten this complaint for this popular chowder, we take your feedback seriously and will reach out to our partner at the Cape Cod Fishermen Alliance regarding portioning. In the meantime, please connect with us via email at customercare@wulfsfish.com and we'll take care you! Thank you again.

Rated 5 out of 5 stars

A Fresh Fish Tale

The cod fish was delicious. The process Wulf uses keeps the delicious fresh flavor. I just baked it with a lemon butter and it was outstanding.

25 March 2025
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Reply from Wulf's Fish

Thank you so much for your review, Marilyn! Our cod comes in fresh several times weekly and that's the deliciousness you taste! Lemon butter is also a perfect combo!

Rated 5 out of 5 stars

able to do order online

able to do order online. quick and reliable delivery

24 March 2025
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Reply from Wulf's Fish

Thank you for the 5-star review, Ina! Hope you enjoyed everything!

Rated 5 out of 5 stars

Pricey for a reason

There is a huge, almost incomparable, difference between the fish I received from Wulf’s and the fish I had been buying at the grocery store. Every item is so obviously fresh- in its color, texture and flavor. Yes, it’s expensive. To me, it’s well worth the price tag.

25 March 2025
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Reply from Wulf's Fish

Thank you so much, Sarah! Indeed, our fish isn't cheap – and no good quality ingredients should be! Our expert fishmongers source from fishermen and producers whom we share longstanding relationships with, hand-cut every fish, and use our super freezing technology right on the Fish Pier to ensure no time is wasted for quality to diminish.

Hope you enjoy the rest of your box and we look forward to sending you more delicious fish!

Rated 5 out of 5 stars

Superbly delicious gefilte fish loaf

The fish purchased to make the gefilte fish loaf recipe featured on wulfsfish.com made a delicious appetizer. The order was easily submitted, the fish arrived quickly, and the fish was packaged in convenient to use freezer pouches. All good!

30 March 2025
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Reply from Wulf's Fish

Thank you so much, Roselle! We're so happy to hear that the gefilte fish loaf recipe turned out great! Hope you had a great holiday!

Rated 5 out of 5 stars

Because I purchased my fish by the 1/2…l.

Because I purchased my fish by the 1/2 lb I call and speak wit Judy she lets me know which cut is packaged for 1 person. I still have enough for 2. She also suggests other cuts for me to try. Because of this I call rather than ordering on line

18 March 2025
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Reply from Wulf's Fish

Thank you for the 5-star review, Joan! Happy to hear that we're able to help you determine which fishes to try based on your portion preferences! You can always reference the product descriptions for portion size and pack size whenever you're browsing the site. We're always here to assist with any questions or concerns :)

Rated 5 out of 5 stars

Only Wulf's for homemade gefilte fish

I've used Wulf's Fish for making gefilte fish every year since coming to the Boston area in 1970! From Brookline to the Fish Pier, I've been able to count on superb quality and quantity each year. The fact that the fish can be ground by Wulf's has certainly helped to streamline the process for homemade fish.

21 March 2025
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Reply from Wulf's Fish

Thank you so much for your longtime support, Barbara! We love continuing our gefilte fish tradition for our local customers and beyond. Hope you and your family have a great holiday!

Rated 5 out of 5 stars

A great resource for excellent quality and variety of fish and seafood.

Wulf’s Fish never disappoints. Their fish is fresh, tasty, well-sourced and arrives deep-frozen so it is easy just to pop it into the freezer.
The whole process from ordering to shipping is smooth and efficient.
A great resource for excellent quality and variety of fish and seafood.

21 March 2025
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Reply from Wulf's Fish

Thank you for the wonderful review, Susan! Looking forward to sending you more delicious fish from the Boston Pier!

Rated 5 out of 5 stars

Amazing fish

Amazing fish! The salmon collars are to die for.

20 March 2025
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Reply from Wulf's Fish

Thank you so much for the lovely review! Yes, salmon collars are such a hidden gem - happy to hear you enjoyed it!

Rated 3 out of 5 stars

The delivery was protracted because he…

The delivery was protracted because he had an incorrect address and it made, and the question how fresh the fish stool was.

20 March 2025
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Reply from Wulf's Fish

Hi Steven, thank you for taking the time to leave us a review. However, I'm having trouble understanding the review. As I understand it, your box was delayed because your apartment unit number was not provided at the time of your order so FedEx didn't know where to leave the box. Our team contacted FedEx and worked with them to redeliver at the earliest possible time. From our records, the delivery was successfully made. Please let us know if that's not the case or if the bay scallops did not arrive in good condition! We'd love the opportunity to make it right for you! Our email is customercare@wulfsfish.com. Thank you!

Judy
Wulf's Fish Team

Rated 5 out of 5 stars

Great Quality

They have a good selection and great quality with a fair price.

19 March 2025
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Reply from Wulf's Fish

Thank you, Kevin! We're happy to hear that you enjoyed our selection and quality. And we appreciate you taking the time to leave us a 5-start review!

Rated 5 out of 5 stars

Great fish

Great fish, service, value and delivery

26 February 2025
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Reply from Wulf's Fish

Thank you so much, Paul! Very happy to hear you loved our fish and service!

Rated 4 out of 5 stars
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Reply from Wulf's Fish

Thank you for taking the time to review us, Tom! We're always looking for feedback to improve and better serve our customers. Please don't hesitate to reach out to customercare@wulfsfish.com with any questions or concerns. We're here to help :)

Rated 5 out of 5 stars

Sushi quality salmon belly

Sushi quality salmon belly. Like butter!! Delicious!! Packaged exceptionally well, solidly frozen. Thank you!

20 February 2025
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Reply from Wulf's Fish

Thank you, Martique! Nothing like beautiful, melt-in-your-mouth salmon belly for sushi :) We appreciate you!

Rated 5 out of 5 stars

Best salmon ever

My wife said, "This is the best salmon I've ever had."

20 February 2025
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Reply from Wulf's Fish

That's so great to hear! Thank you Daniel! We'll make sure our wonderful procurement team hears about this lovely feedback. Looking forward to providing you with more great salmon.

Rated 5 out of 5 stars

Your fish is exceptional

Your fish is exceptional! Arrived fully frozen. Perfect delivery

18 February 2025
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Reply from Wulf's Fish

Thank you so much for taking the time to leave this wonderful review! We appreciate it!

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