We started useing Wuffes for my 11 year old 100lb pit bull who had a torn acl and arthritis in his legs. We were giving him daily pain meds, fish oil and glucosamine to try to keep him comfortable,... See more
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Review summary
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Reviews shaping this summary
Our 8-year old rough collie started taking Wuffes Advanced Hip and Joint Support two months ago….since then, we have seen a vast improvement in his mobility….he’s able to go up and down the stairs wit... See more
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Rylie is 12 yrs old, extremely picky and because of that has not been taking joint care supplements. Started having issues getting up and basically walking around. Purchased the Wuffes Advanced Join... See more
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Able to communicate via text when a problem was encountered. Advice given made it possible to fix it quickly. My 12 year old mixed breed started limping in January. Started Wuffes and within 5 days he... See more
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Company details
Written by the company
We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Contact info
1550 Wewatta Street, 80202, Denver, United States
- (307)-317-4913
- hello@wuffes.com
- wuffes.com
4.6
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wuffes is GREAT!
Customer service at Wuffes is exceptional! I reached out for help because I have 2 subscriptions that come at different times of the month and I wanted to see if they could be shipped together. The CSR was very helpful and told me he would be able to take care of everything. My subscriptions were merged and I was given a discount on my next 3 orders! Thanks Wuffes!
26 February 2026
Unprompted review
Reply from Wuffes
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team. Making things easier for our customers is always our goal, so we're glad we could help merge your subscriptions and get everything arriving at the same time.
It’s wonderful customers like you that make what we do so rewarding. Thank you for being part of the Wuffes family and for trusting us to support your pup’s health.
Wuffes 💚
Patience…
I am hopeful the Wuffes will start really working in the next few weeks. My dog has been on them for almost 20 days, and since he weighs 107 lbs., he’s been eating three chews a day. I am aware that patience is a virtue, and it may take 90 days to see any real improvement, so at this point my only concern is the size of the chews seems to be a bit inconsistent. I just want to be certain he’s getting the maximum dose possible, but given the variation in chew size, I don’t know how to be sure of that.
4 March 2026
Unprompted review
Reply from Wuffes
Hi Andrew, thank you so much for sharing your experience! 🐾💚 We completely understand how important it is to feel confident your pup is getting the right dose. Our chews are designed to support joint health over time, and for larger dogs like yours, it can take up to 90 days to notice the full benefits. We truly appreciate your patience and dedication your pup is lucky to have such a caring companion! Regarding chew size, we aim for consistency, but slight variations can happen. Please know your dog is still receiving the support intended, and if you ever want guidance on ensuring the best dosing, we’re always happy to help.
– Wuffes💚
Dog Approved, Wallet not so much.
I’ve heard a lot of great things about Wuffes, and the ingredients were a big reason I wanted to try it since several are the same ones my vet specifically recommends for joint support. My dogs absolutely love the flavor, and it has honestly made pill time so much easier, we use the joint liquid to coat their other medications and they gobble everything up.
The only downside for us is the cost. It’s becoming expensive enough that we can’t always give the full recommended dose, so we probably aren’t able to see the full potential benefits. I just wish it were a bit more affordable for long-term use.
5 March 2026
Unprompted review
Reply from Wuffes
Hi Logan, thank you for your honest feedback! 🐾💚 We’re so glad your dogs love the flavor and that it’s made giving medications easier that’s exactly the kind of support we hope to provide. We completely understand that cost can be a concern, and we hear you on wanting to make long-term care more manageable. Please know your pups are still receiving joint support even if you can’t give the full dose every day, and every little bit helps. Your dedication to their health is amazing, and we’re cheering for their comfort and mobility every step of the way!
– Wuffes💚
received the wrong product with…
We received the wrong product with someone else’s name on the receipt inside the box.
It would be nice after taking so long to update our address and send it to the proper one, that you get the order right!!!
2 March 2026
Unprompted review
Reply from Wuffes
Hi Tara, we’re so sorry for the mix-up! 😔🐾 We completely understand how frustrating this must be after updating your address. Please reach out to us with your order number at hello@wuffes.com
so we can make it right as quickly as possible. Your patience means the world to us, and we’ll do everything we can to fix this!
– Wuffes💚
Great organization
Great organization, meaningful collaboration and epic devotion to our four legged creatures of love!
3 March 2026
Unprompted review
Reply from Wuffes
Thank you so much, Michael! 🐶💚 We’re thrilled to hear our work resonates with fellow dog lovers! – Wuffes💚
I already submitted 2 reviews
I already submitted 2 reviews! My dog passed in January. I also let you know when I canceled my subscription! Please stop asking for reviews! Thank you! Much appreciated.
29 January 2026
Unprompted review
Reply from Wuffes
Hi Maria,
We’re truly so sorry for your loss 💔🐶 Losing a beloved pup is never easy, and our hearts are with you.
Thank you for taking the time to leave reviews and for letting us know about your cancellation. We completely understand, and we’re very sorry if the follow-up messages caused any added frustration during such a difficult time.
If you’re still receiving review requests, please reach out to us at hello@wuffes.com
with your email address so we can make sure you’re fully removed from those communications right away.
Naida at Wuffes Customer Service
Customer service rep
Customer service rep, Dani, was great. Even though we had trouble connecting via phone, she was able to provide just as good service via text. I thank her for her patience working with me on all my questions. Great job.
2 March 2026
Unprompted review
Reply from Wuffes
Hi Angie! 🐶💚 Thank you so much! We’re thrilled Dani could help and make things easy for you. We’ll be sure to share your kind words 🐾 – Wuffes💚
My dogs love the chews
My dogs love the chews! When I shake the container, they come running; it's so cute 😍
The only reason I'm canceling my order is because my daughter is now ordering Wuffes. We don't need 2 containers for our 10# pups. Thanks so much for this great product.
2 March 2026
Unprompted review
Reply from Wuffes
Hi Verna! 🐶💚 That’s adorable! We love that they come running 🥰 So glad your family is loving Wuffes thank you for sharing! 🐾 – Wuffes💚
Customer service was excellent. A++++++
Customer service was excellent. I ordered the hip and joint supplement and it was set on autoship and autopay, but i always use paypal for the first month of any subscription, that way if they try to bill the 2nd month, i have to add money to paypal, and I only do that if i like the product....but i forgot! Ugh! So, I spoke with a fantastic lady (her name escapes me, but i have it written down elsewhere) but she was knowledgable, fast, professional and super friendly. I forgot to load money to paypal and so I gave her a creait card # and and my order arrived 2 days later. She was great and should get a raise!!! Im only 5 weeks into the 90 days that Wuffes asks for, and we see small improvements daily. Thanks Wuffes
13 February 2026
Unprompted review
Reply from Wuffes
Hi Km Mac! 🐶💚
Thank you so much for sharing your experience! We truly appreciate you giving us a try and we totally understand how those subscription details can sneak up on you. We’re so glad our team was able to step in quickly and make everything smooth and stress-free for you. We’ll be sure to pass along your incredibly kind words (and raise suggestion 😉) to her!
It’s also wonderful to hear you’re noticing small improvements already at 5 weeks that’s so encouraging. Staying consistent through the full 90 days can really make a difference, and we’re cheering you and your pup on every step of the way.
Thank you again for your trust and support—it truly means the world to us 🐾 – Wuffes💚
This has been a horrible experience!
This has been a horrible experience!! It makes me sad that you made it sound so easy from customer service on Feb. 23, 2026 that you would take care of everything regarding a subscription error. That was over a week ago, plenty of time for you to stop the shipment and refund my 160.00 dollars. Now it’s a different story and you want me to pay the shipping fees to return an item I didn’t order. So this is how Wuffes does business.
28 February 2026
Unprompted review
Reply from Wuffes
Hi Juli, I’m so sorry for the frustration this has caused 💔. I completely understand how upsetting this must be. I’ll personally check with our team right away to see what happened and make this right.
For the fastest resolution, please email us at hello@wuffes.com
or give us a call at 307-317-4913 so we can assist you directly and ensure the refund/shipment issue is handled properly. We truly appreciate your patience and want to make this right for you.
With gratitude,
Naida 💕 Wuffes Customer Care Team
I think that the product might be good…
I think that the product might be good (although we use other supplements so it may be too early to tell). However when we signed up for the tablets it was at $22 for the promotional rate. When they shipped the second installment it was $50+. When I went to cancel all further shipments they said they would give me a 35% discount. Shady. Scam like. And then they started emailing me every day laying the guilt trip on me about spending the money for my dogs health. I think that the product is OK but the company is rotten
28 February 2026
Unprompted review
Reply from Wuffes
Hi James, I’m really sorry for how this experience has felt 💚. We never want our emails or pricing changes to come across as pushy or misleading. Your feedback about the subscription and communication is important, and I’ll share it with our team so we can improve.
We genuinely want what’s best for your pup and hope the product helps but please don’t hesitate to reach out at hello@wuffes.com
or 307-317-4913 if you’d like to review your subscription or discuss options.
With gratitude,
Naida 💕 Wuffes Customer Care Team
Better Dog!
We are in love with the hip supplements!!! Will buy monthly!
15 January 2026
Unprompted review
Reply from Wuffes
So happy to hear your pup is feeling better! 🐾💚 Monthly happiness sounds perfect! – Wuffes💚
Not good at all
Not good at all didn't even get past billing? Because once I was sent my confirmation email with my total and thought it was normal but then hours later I got a random product update that something had been added to my order. So my price had doubled. Then, when I asked them about it and said, I did not authorize this, they gave me the ran around then took the product off. But then my total was still more
Then, when I asked them about this, they stated that my confirmation total was more than the confirmation total email they gave me. And they were trying to have me pay for shipping. From the other product they had originally tried to add-on to my order very sketchy, very unhonest people. Would not recommend
Watch your account for fraudulent activity
28 February 2026
Unprompted review
Reply from Wuffes
Hi Donna, I’m so sorry for the confusion and stress this caused 💔. That’s definitely not the experience we want for our customers. I’ll check with our team right away to see what happened and ensure everything is corrected.
Please reach out to us at hello@wuffes.com
or call 307-317-4913 so we can help resolve this directly and make it right.
With gratitude,
Naida 💕 Wuffes Customer Care Team
Managed subscription, shipped anyway
I do almost everything on my phone. I got the email that the subscription was coming up to be shipped. I tried to manage my subscription. The website kept sending a code to my email. When I tried to get the code, it took me out of the email. I shot a quick email to support to stop the shipment to which they replied it had been stopped. In the meantime, I made it to the website & made sure the shipment was delayed. A couple days later I received and email the product shipped. So I cancelled forever. I hate subscriptions!!
11 February 2026
Unprompted review
Reply from Wuffes
Hi Mary, I’m so sorry for the hassle with your subscription 💔. I completely understand how frustrating this must be, especially when tech gets in the way. I’ll check with our team to see why the shipment went out despite the stop request.
For help managing or canceling subscriptions in the future, please email us at hello@wuffes.com
or call 307-317-4913 so we can make it smooth and easy.
With gratitude,
Naida 💕 Wuffes Customer Care Team
Wuffes appears to be helping our dog if 13 years.
Had a very pleasant experience with customer service at Wuffes. Our dog is now enjoying his new treat. Seeing a slight improvement in his hind legs being o. It for three weeks now. If it continues improving at this rate I’m going to keep him on it as long as he’s alive. Thank you Wuffes.
27 February 2026
Unprompted review
Reply from Wuffes
So happy to hear your pup is enjoying the treats and feeling a bit stronger! 🐾💚 Here’s to many more happy steps together! – Wuffes💚
Been a long time customer with Wuffes
Been a long time customer with Wuffes. All of my pets love the bite sized goodness. Have no problem feeding them their daily Wuffes as is, in fact they come to me during their time of the day to get their "treat".
Also had the opportunity to work with a representative named, Nancy. I recently lost my main source of income due to a unexpected studio shut down and needed to delay my subscription. They were incredibly empathetic and fantastic in customer support. I did not feel haggled when I needed to make changes to fit my current situation. Here's to finding a new job and to new customers to enjoy Wuffes!
25 February 2026
Unprompted review
Reply from Wuffes
Hi Tica 💚🐾
Thank you so much for your kind words and for being such a loyal member of the Wuffes family! We’re thrilled to hear your pets love their daily chews — nothing makes us happier than knowing they look forward to them every day like a little treat. 🐶💚
We’re also glad Nancy could provide support during a challenging time. Life can throw unexpected changes our way, and we always strive to approach every situation with empathy and understanding. We’re cheering you on as you find your next opportunity, and we can’t wait for even more pups to enjoy Wuffes alongside you! 🐾
Sending love and tail wags to all your furry friends! 💕
– Wuffes💚
Looking Forward
My dog looks forward to getting his Wuffes in his meal.
25 February 2026
Unprompted review
Reply from Wuffes
Hi John 💚🐾
We love hearing that your pup looks forward to his Wuffes each day! 🐶 There’s nothing better than seeing dogs excited for their daily chews while getting the support they need for happy, comfortable joints.
Thank you for sharing this with us it’s always rewarding to know that Wuffes is making a difference in your furry friend’s daily life. Sending lots of tail wags and love to your pup! 🐾💚
– Wuffes💚
Great customer service
Great customer service. All questions asked quickly.
23 February 2026
Unprompted review
Reply from Wuffes
Thank you so much for your kind words! 💚
We’re so happy to hear that your questions were answered quickly and that you had a great experience with our customer service team. Providing fast, helpful support is always our goal!
We truly appreciate you being part of the Wuffes family. 🐾💚
— Wuffes
This company is very shady
This company is very shady. I tried it for two months and I decided to try another product and had them cancel my order and subscription. I got an email confirming that both had been canceled and then a few days later I got a confirmation email saying my product had shipped and my credit card was charged. Very shady business and liars in customer service buyer beware
23 February 2026
Unprompted review
Reply from Wuffes
Hi Frank,
We’re really sorry to hear about your experience that’s definitely not the impression we want to leave. We understand how frustrating it must feel to receive a shipping confirmation after you believed everything was canceled.
Sometimes timing can cause an order to process if it’s already in fulfillment, but we truly want to look into this for you and make it right. Please reach out to us directly at hello@wuffes.com
with your order details so our team can review what happened and help resolve this as quickly as possible.
We appreciate you giving us a try and the chance to fix this.
Naida at Wuffes Customer Service
ELISA is absolutely remarkable
ELISA is absolutely remarkable! She is kind she is professional, and I really appreciate her reaching out to me because my car didn’t go through. I had to get a new one, but she took the time out of her day to make sure my doggies had the right medication and she is fantastic at it not only is she phenomenal the product is Helping my animals. I’m so so grateful thank you Elisa . You’re awesome.
23 February 2026
Unprompted review
Reply from Wuffes
Hi Connie,
Thank you so much for your incredibly kind words! We’re thrilled to hear that Elisa was able to step in and help when your card needed updating she truly cares about making sure every pup gets what they need.
It also means the world to us to know the product is helping your doggies. That’s exactly why we do what we do. 💛
We’ll be sure to share your message with Elisa it will absolutely make her day!
Naida at Wuffes Customer Service
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