1. Works when you don't need it. Doesn't work when you need it. 2. Packet loss imminent. 3. Overpromise and under-deliver quality of service. Latency shows 'improvement' but in-game and packet... See more
Company replied
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See what reviewers are saying
No improvement and they won't do refunds once you've activated payment. They want me to pay for a month, so that they will refund me for a year in error? Why not just refund me and keep $10? EDIT: T... See more
Company replied
app UI is garbage, no search function for games so you're stuck scrolling through every option until you find the one you want/ No ability to remove a game from the pre-populated library they auto cre... See more
Company replied
Trash and they wont cancel your billing when you want. I cancelled this months ago and they tried to charge me yet again today. Worthless and scammy. It does 0 improvement
Company replied
Company details
Information provided by various external sources
Save yourself from lost packets, high ping times, and unpredictable performance. Over 1,000 games supported.
Contact info
#201 - 1441 Ellis Street, V1Y2A3, Kelowna, Canada
- support@wtfast.com
- wtfast.com
2.4
Poor
1K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i Like Wtfast but its expensive :)
19 August 2021
Unprompted review
Reply from wtfast
Hey Seyyed Ali!😉✨
We thank you for your feedback on regards WTFast's price. Kindly send your comments to our support department at support@wtfast.com in order to share them with our managerial team. Also, keep tuned with any of our re sellers to get any discounts or key codes.
Have a nice day,
Graciela
Valo lag dropped from 110 down to 45-50
18 August 2021
Unprompted review
Reply from wtfast
Hello Jom,
Thank you for your amazing review!
Enjoy your gaming!
Carlos
Yep, WTFast works a lot better for me.
So I used ExitLag before and it was fine and, but there were times where I would stutter in raid. I remember using WTFast before and wanted to try it again so I can compare. Lo and behold - Random lag is gone and gameplay is smooth as butter. Definitely sticking with WTFast from now on.
18 August 2021
Unprompted review
Reply from wtfast
Hey Roberto,
Thanks for your valuable feedback and for choosing to use our service again. We're glad that the gameplay is smooth now while using WTFast.
Happy gaming, 🎮
April
much better ping
much better ping even though the ping number says the same its not its alot better i can animation cancel alot better and my skill r registering. ty
13 August 2021
Unprompted review
Reply from wtfast
Hello Cameron,
I am glad that your ping is now much better! We appreciate your feedback!
Enjoy your Gaming!
Carlos
makes ff14 way more stable
makes ff14 way more stable, i play on an american server since there arent any oceanic servers, im from perth australia
13 August 2021
Unprompted review
Reply from wtfast
Hi Brandon!
We are glad to learn WTFast makes your game more stable!! Thanks for sharing your experience.
Happy gaming!😊🍀👌
Graciela
i like wtfast connection to game is fast
9 August 2021
Unprompted review
Reply from wtfast
Hey g man,👋
We are glad to hear that you like the fast game connection you got with WTFast! Thank you for your valuable feedback.
Enjoy your game! 🎉
Emanuel
best thing to happen to online gaming
thankyou so much i can now play final fantasy xiv without disconnecting and have a great connection!!!
9 August 2021
Unprompted review
Reply from wtfast
Hey Jack,
It is satisfying to learn you can now play FF XIV without disconnections✨👌. Thanks for the five starts and comments.
Enjoy your game,
Graciela
This is the best VPN for gaming i've…
This is the best VPN for gaming i've tried so far. Too bad I don't have the money to pay for a suscription. Great experience though.
6 August 2021
Unprompted review
Reply from wtfast
Hey there Alan,
Thank you for that wonderful feedback! We're glad you enjoyed using WTFast! We appreciate it!
Happy gaming,
Denise
Appears to be very good
Well i just use iit for a cuple of hours so idk yet. So far so good.
31 July 2021
Unprompted review
Reply from wtfast
Hello Leo,
Thank you for your Feedback. we totally appreciate it.
Enjoy your gaming!
Carlos
Have had major lag issues
Have had major lag issues, and with wtfast WHAT a difference.
Thanks to all of you.
20 July 2021
Unprompted review
Reply from wtfast
Hi Sonnabend! 🙌
Thanks for sharing your experience. We are glad you had noticed an important difference now with major lag issues! WHAT an awesome thing! 🍀We are glad.
Happy gaming!
Graciela🎈
i am happy with the service
i am happy with the service, generally don't have an issue, altho there have been a few instances when there have been disconnects, they are few and far between.
10 July 2021
Unprompted review
Reply from wtfast
Hi Donna,
We're glad that you're happy with the service. Thanks for the feedback!
For the disconnection issue, you may contact our support team at support@wtfast.com so we can assist you better.
Happy gaming,
April
Reply from wtfast
Hi Sam,
That's awesome! Glad it works for you! We appreciate the 5 stars :)
Happy gaming,
Denise
GREAT APP!!!!!!
1 July 2021
Unprompted review
Reply from wtfast
Hi Nhan,
Thanks for the awesome feedback! We appreciate the 5 stars!
Happy gaming,
Denise
THE WTFAST IS VERY GOOD!
25 June 2021
Unprompted review
Reply from wtfast
Hi Andree🍭!
Awesome✨. Thanks for the positive review and for the five stars. Keep enjoying🙌
All the best,
Graciela
This has helped me with streaming to…
This has helped me with streaming to Twitch. Twitch doesn't provide an ingest point close to where I live and my ISP (internet service provider) have too many routes to end me in EU region. So wtfast helped GREATLY reduce my route to EU region so now I have less ms in-games + my stream is perfectly stable! Getting enough bitrate and stability to stream perfect 1080p on Twitch with no worries. Highly recommend if you are having the same issues as I did before.
21 June 2021
Unprompted review
Reply from wtfast
Hey 👋,
We are immensely pleased to hear how WTFast is helping you with your in-game ping and your stream.
Thank you for taking the time to provide such valuable feedback.
Happy gaming! ✨🎮🕹
Emanuel
Pretty Good
Wasn't entirely sure of what to think of wtfast since a program that lowers your ping didn't seem like something that could actually work for me, but it lowered my league of legends ping by about 23~ ping. It's pretty good in my opinion if you have the disposable income to afford it.
19 June 2021
Unprompted review
Reply from wtfast
Hi Ralem,
Thanks for providing valuable feedback! We're glad that the service lowered your game ping by 23ms.
Thanks again and happy gaming,
April
it works good
19 June 2021
Unprompted review
Reply from wtfast
Hi Tafffee,
We're happy to hear that the service works good for you! Thanks for the feedback!
Happy gaming,🎮
April
love it made my fortnite gameplay…
love it made my fortnite gameplay instantly run smoother jumped it by 15 lower ping then normal definitely worth it
18 June 2021
Unprompted review
Reply from wtfast
Hey!👋
I am glad to hear WTFast improved your Fortnite gameplay instantly by 15ms. 😱 Thank you for your valuable review!
Happy gaming! 🕹🎮✨
Emanuel
never had a problem with lag amazing…
never had a problem with lag amazing worth getting!
16 June 2021
Unprompted review
Reply from wtfast
Hello Mychayel,
I am very glad to hear this amazing feedback from you, thank you so much for it.
Enjoy your Gaming!
Carlos
Good for better gaming connection quality
This new feature from singtel help us as gamer to play more smoothly
13 June 2021
Unprompted review
Reply from wtfast
Hey John,
Thank you for your valuable feedback. We love to hear our service is good for better your gaming connection quality. ❤
Happy gaming!🕹🎮✨
Emanuel
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