Wristler Reviews 

378
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional platform and excellent service provided. Many highlight the helpful, friendly, and professional staff who show genuine passion for watches. The products are frequently described as exactly as described and in excellent condition, with a smooth user experience. Reviewers also appreciate the fast delivery and careful packaging of their purchases. However, some customers also noted occasional issues with the product itself, such as a watch not functioning as expected or having a strong smell upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their purchases and... See more

Service

Customers had positive experiences with service, often highlighting the team's responsiveness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, cooperation, and extensive... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fantastic and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

People at Writsler are very helpful and cooperative to find the right watch against the right price. Very professional platform, good service, with lots of good offers. Payment to third money account... See more

Rated 5 out of 5 stars

5 star experience! First time outside the AD channel, I was sceptical for this kind of purchase. It quickly turned into a very pleasant journey. Great choice & easy to find even for an... See more

Rated 5 out of 5 stars

Professional, personal and very, very helpful. Leon guided me through all my doubts and hesitations without being commercial. The prices are great and the terms make you feel safe and secure as a byer... See more

Rated 5 out of 5 stars

Bought a watch through Wristler for the first time. I was a bit nervous about transferring so much money to a company I don't really know, but the reviews gave me enough confidence. Today I picked up... See more


Company details

  1. Watch Store
  2. Online Marketplace

Written by the company

At Wristler, we believe buying or selling a luxury watch online should feel just as safe and effortless as any everyday purchase. We are an independent marketplace connecting watch enthusiasts with certified professional dealers across Europe. Every seller on Wristler is carefully vetted, ensuring authenticity, reliability, and the highest standards of service. Our mission is simple: to make luxury watches more accessible, transparent, and secure: without compromising on experience. From competitive pricing and secure payments to personal support throughout your journey, we’re here to make every transaction smooth and worry-free. Whether you're searching for your dream watch or offering one to a new owner, Wristler is built to give you complete peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(378)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent

I m so happy with my purchase.
The whole process was extremely easy.
At the beginning I was a little bit worried about the site because it was the 1st time buying from them.
Leon was, from the beginning till the end, so helpful answering all my questions and worries.
I recommend to all buying from Wristler !!!
Thanks again Leon. I will come back soon to buy another watch

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Breitling Endurance…

I recently bought a Breitling for my son's graduation. Timo from Wristler gave us excellent advice and assistance. The watch was delivered on time and in excellent condition.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you
We are very happy with the watch.
Timo managed to organise very smoothly the delivery
Thank you again

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Picked up my Omega Seamaster 300 No…

Picked up my Omega Seamaster 300 No Time To Die James Bond. Great experience and service. I would recommend this to a friend. Thanks Magic City panelist on the Time Write YouTube watch collectors channel.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience

Few problems happened:
- Lack of precision/non transparency about the delivery
- Insufficient knowledge of terms
- Contradictory information given
I recommend contacting your vendor in direct

8 June 2024
Unprompted review
Wristler logo

Reply from Wristler

Leaving a review is always a good idea, and so in this case! We've offered you multiple solutions through e-mail, including our hassle-free return policy. You didn't respond and now we have to work even harder for that 5-star average on TrustPilot. Anyway: enjoy your Datejust in the best of health!

Rated 5 out of 5 stars

Fast and quality service

I was looking for my first luxury watch purchase to celebrate my graduation. With some help I managed to find my first watch for an amazing price! Delivery was very fast and spot on. General communication was fast and friendly, I will definitely buy again from here!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Wristler.eu is a viable alternative to shop for fairly priced watches

I stumbled upon Wristler.eu while hunting for a better priced watch compared to the dominant internet watch marketplace. Did some research, checked their reviews etc. The seller itself was from Spain with impeccable reviews both on Wristler and Chrono24 alike. The Wristler team was also very welcoming and transparent in communication. All went well and I got 4,2% lower price compared to the same seller listed on C24. Wristler is simply working with lower margins, that is their business model. Would buy again through them.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Good Experience

Fast comms.

4 May 2024
Unprompted review
Wristler logo

Reply from Wristler

Hey Yaser! Thanks for messing up our 4.9 score on TrustPilot, don't really appreciate it. Especially since we don't do business as you've mentioned with deposits, you've never ordered a watch at Wristler and you're not even in our CRM. We're working day and night for the best customer experience possible, as you might have seen based on the other reviews, so would kindly ask you to delete this review since we're in business for transparancy, and this is just really annoying. Thanks! ^Timo

Rated 5 out of 5 stars

Great customer support and accessible platform

2024 is not only the year I turned 20 but also a year of change for me personally. To celebrate I bought a Datejust 41 from Amstel Watches thru the very intuitive website of wristler. Throughout
the whole process I found help when needed and had a great experience with the support from Leon. They reserved the watch when my bank was delaying the process. The package got delivered in one day thru FedEx. Great packaging and enough safety for my new timepiece. I already recommended the website to a friend and YOU should do the same. Thank you for the service!

26 April 2024
Unprompted review
Rated 5 out of 5 stars

It was easy to get help from the team

It was easy to get help from the team. You could call them by phone, or Whatsapp messages. These people were very kind and I knew that I could thrust them.
The watch was delivered in time, and brand new as promised.
Looking forward for another purchase in the near future.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Today I bought two watches at…

Today I bought two watches at Wristlers, Leon who is one of the owners, guided me through out this process. From choosing to the payment and even handeling the engravement. As a person who doesn’t know anything (yet) about vintage watches and watches in general I am truly amazed at their personal service. Would recommend Wristler 100%!

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Perfect !

I am absolutely thrilled with my recent watch purchase from this outstanding seller! The product quality is simply remarkable, and the accuracy in description and delivery exceeded all my expectations. The customer service was impeccable, responding promptly to all my inquiries with kindness and professionalism.

I highly recommend this seller to all watch enthusiasts seeking a positive buying experience. The transparency, reliability, and attention to detail of this seller are simply exemplary. I look forward to making more transactions with them in the future, and I am confident that this excellence will continue. Thank you again for this outstanding shopping experience!

6 March 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Wristler was very pleasant.

My experience with Wristler was very good. The involvement, in my case of Timo, buying a Rolex Daytona was very pleasant. The payment and delivery of the watch went smoothly. A very pleasant experience with passionate people.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Purchase Experience at Wristler

I had a great experience purchasing my first watch from Wristler. Their customer-focused approach and quick, seamless communication made the process a breeze. The team at Wristler truly understands the personal significance of a watch purchase and provides service to match. Picking up my Rolex at their office was the highlight—personal and memorable. I Highly recommend Wristler for an outstanding buying journey.

14 February 2024
Unprompted review
Rated 4 out of 5 stars

Happy end

Very good and friendly contact through chat
Bad first experience, I paid a first watch but meanwhile the seller did already sold this watch.
The people at Wristler quite quickly found another seller for the same watch. It costed me 400 euros more …
All by all I feel happy with the final purchase. It’s a nice watch and it runs well. Happy end

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

The assistance from and communication with the Wristler team when I was searching for a watch and eventually buying one, was awesome! One of the team even delivered the watch at my place personally!

Thank you Timo and Leon! 😅👌🏻

11 January 2024
Unprompted review

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