Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more
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Company details
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Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Contact info
16107 Kensington Dr #172, 77479, SUGAR LAND, United States
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
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Replied to 39% of negative reviews
Typically replies within 1 week
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Simple to order
Simple to order. Order arrived before promised. I like these bracelets better than the ones we got last year. They are a little thicker.
Beautiful!
The wristbands I ordered were beautiful! They also arrived earlier than I expected. At the time I ordered, they also had a deal where I was able to get some free ones which was nice in case they are needed. I randomly found this company on the Internet and their quality product has been perfect for the kids in my classroom.
Ordered for my son's celebration of…
Ordered for my son's celebration of life .Paid extra and they came a whole week later..Very disappointed.
The custom graphic in the wristband…
The custom graphic in the wristband turned out better than I thought it would. They did a great job. The product arrived looking exactly how the digital preview looked. Very satisfied!
Excellent quality and customer service
Excellent quality and customer service! I made a last minute change and they were able to accommodate and make the changes to both of my orders!
Outstanding service!
Easy to deal with Order really early
Easy to order but they can’t hit delivery date. I ordered them early so I would have them this weekend. Only to say delivery is now Monday.
Service is fast and product top of the line
Had to call with a question about product. Person that answered the call was professional and very helpful. Great experience from order to receipt of order. Two thumbs up.
First Purchase
I received exactly what I ordered and faster than expected.
It was very easy for me to find what I…
It was very easy for me to find what I wanted and to pick the font and a small pic to go with it. I was amazed on how fast my order was delivered to me. I won't truly know how well the wrist bands will be received because they are for a cruise in March but so far my best friend and I love them
We love your bracelets…
We love your bracelets we ordered last year and again this year 🥰
Stay away
Sent product with misspellings and spaces.
Promised remake by date needed.product was never made. Obviously didn’t receive by date needed even though promised. Still waiting for correct order.
Stay away?
Shipment was on time
Shipment was on time, size of band was not marked very good and one of the icons had the head of the developer cut off.
Wristbands were perfect
Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and ordered them express. Delivered as promised Monday morning. I had my doubts but very satisfied with results.
band is thin and small
band is thin and small, printing is small with the white not being a bright white. better options available at lower prices
Harassment
This company keeps calling me at 6am in the morning daily to chase an order that is not yet complete bordering on harassment. Twice I have tried to make a large order and they will not send a sample despite this being an option on the website and after confirming twice with their customer service reps. Multiple sales email a day, early morning automated phone calls but hard to speak to anyone in person. Avoid
Great Teamwork to Create a Great Product!
I was able to tweak the design before it was created. I had several revisions.
Very quick and smooth process
Very quick and smooth process. Good quality as well.
Top notch company
The company is very professional and the bracelets were superb! I like how they gave me an additional 100 just because I ordered 100 that I did not think I would need but I definitely needed and it was amazing. Your company is just top-notch!
No proof sent. Design not correct
The wrist bands were as to b e expected but I had requested a proof and never got one so the wording and logos were not in the correct places on our printed bands
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