While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.9
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
System is easy to use and figure out once my account was set up an supposed to be working it wouldn’t let people pay I never got a follow up call like was told via email when the account was set up and got no call back about the pay issue. Sent a email got a response to that with another promise of a call and have had no update on my issues and am feeling like once the account is started the customer service decreases
I inquired about possibly getting a merchant processing system and they reached out to me, walked me through the whole process explained everything to me where it all made sense. to top it all off, the system itself is super easy to use.
Having a direct point of contact to resolve concerns is worth its wait in gold. My point of contact, Cassie has been THE deciding factor when I was down to side by side comparing with the other players in this business. The software is easy to use and setup. The pay structure is simple and straightforward. I look forward to a long relationship with Wrenchpay !!
Response and service was great. I had plenty of communication. It was a little difficult to get my concerns/questions answered. Bottom line they do what they say. The deposits are made and any communication was responded to. Still trying to iron out a detail but I feel good about my decision to go with this company
Whoever is reading this, Kassie needs a raise! She was extremely helpful form start to finish. She answered all of my question thoroughly and help get everything up and running. Very quick to call back or send me what I needed. Fantastic customer service. If WrenchPay works as well as she does anyone will be happy with this product.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
