The support at WPMU is outstanding. You can always rely on not only prompt assistance, but also highly effective and quick solutions. It really gives you peace of mind knowing their team is always the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Alfredo Loyola helped me fix some text inconsistencies on my website that needed to be standardized. He used Better Search Replace to update everything across all my pages quickly. Checked the l... See more
Company replied
I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the sma... See more
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Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process... See more
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Company details
About wpmudev.com
Written by the company
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Contact info
120 19th St N Ste 201 PMB 88100, 35203-3219, Birmingham, United States
- contact@wpmudev.com
- wpmudev.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They've been very helpful with my…
They've been very helpful with my queries and helping me migrate my sites over to their platform. They also gave me some free hosting and a free domain for migrating over.
1 April 2025
Unprompted review
Reply from wpmudev.com
Thanks so much, Aaron!
We’re really happy to hear the migration went smoothly and that our team could help with your queries along the way.
Enjoy the new hosting and domain, glad to have you with us!
Cheers!
Reply from wpmudev.com
Thank you, Ümit!
We’re so glad to hear you had a kind and helpful experience with our support team. We’re always here when you need us! 😊
Cheers!
Fantastic customer care
I had some issues with pictures on my blog posts not showing when the smudge pro plugin was activated. I reached out to the customer care and they helped me right away. My problem was solved in a few minutes. Really happy!
2 April 2025
Unprompted review
Reply from wpmudev.com
Thanks a lot, RSTR!
We're so glad our support team could jump in quickly and get things sorted with Smush Pro. Nothing makes us happier than a happy member, thanks for sharing your experience!
Cheers!
Luigi Di Benedetto was able to help me…
Luigi Di Benedetto was able to help me with several of my websites that I was having issues. He took his time with me to make sure everything was working correctly. WPMUDEV is a top notch company that provides amazing customer service.
31 March 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Susan!
We're thrilled to hear Luigi was able to help with your websites and took the time to ensure everything was just right. We’ll be sure to pass along your kind words, our team is lucky to have him!
Thanks again for the amazing feedback and for being part of the WPMU DEV family.
They were nicely prompt in responding…
They were nicely prompt in responding and fixing the issue, restored a website that was down
30 March 2025
Unprompted review
Reply from wpmudev.com
Thanks so much, Bruce!
We're really glad we could step in quickly and get your site back up and running. Prompt support is what we aim for, appreciate you taking the time to share your experience!
Cheers!
Reply from wpmudev.com
Wow, thank you, Alexander!
“Best in the industry” means the world to us.
We’re honoured to have your support and always here to back you up whenever you need us!
Cheers!
Shamser answered all my questions!
27 March 2025
Unprompted review
Reply from wpmudev.com
Thanks, Mike!
We’re glad Shamser could help and get all your questions answered.
We’ll be sure to share your shoutout with him!
Cheers!
WPMU Dev is great
WPMU Dev is great. I've been using their plugins for years. Their support system is also very good.
26 March 2025
Unprompted review
Reply from wpmudev.com
Thanks a ton for the kind words!
We’re so happy to hear you’ve been with us for years and still loving both the plugins and the support.
We appreciate you being part of the WPMU DEV family!
Cheers!
Alfredo was incredible
Alfredo was incredible. I had to jump off the chat, and came back later in the day and he knew exactly what I needed. In shock, pleasantly.
25 March 2025
Unprompted review
Reply from wpmudev.com
Thanks so much, Michael! Alfredo truly is incredible, and we’re lucky to have him!
We're so glad he picked up right where you left off and made the whole experience seamless.
We’ll be sure to pass along your kind words!
Cheers!
Technical support was very helpful and…
Technical support was very helpful and resolved my issue quickly!
25 March 2025
Unprompted review
Reply from wpmudev.com
Appreciate the kind words, David! Fast and helpful support is what we aim for, and it’s great to know we delivered.
Cheers!
Techs are always great and conistant
Techs are always great. This is the only reason I stay with the company. I have never experienced smart techs who can solve all 24/7. This keeps me as a client and I will never leave unless this changes.
25 March 2025
Unprompted review
Reply from wpmudev.com
Donna, this is exactly why we do what we do.
Thank you for being such a loyal member and for recognizing the effort our techs put in every day — around the clock!
Technical Sound Associate
24 March 2025
Unprompted review
Reply from wpmudev.com
Appreciate the positive feedback, Mayank! Always happy to help out a fellow technically sound pro. 🙌
The support team at wpmudev are… Wajed (he is rockstar)
The support team at wpmudev are outstanding. There is never any waiting time and they have been able to solve my problems every time. This is webhosting done well.
23 March 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Crispin!
We’re thrilled to hear you've had such a smooth experience with our support team, and we couldn’t agree more about Wajed. He’s an absolute rockstar! 🚀
Sajjid was patient (I asked a LOT of…
Sajjid was patient (I asked a LOT of questions) and resolved my issue quickly.
21 March 2025
Unprompted review
Reply from wpmudev.com
That’s wonderful to hear, Ann! Sajjad’s calm and thorough approach makes all the difference, we’ll pass your praise along to him.
Sajjad Rahat went above and beyond to…
Sajjad Rahat went above and beyond to help me! There was an issue with Snapshot that caused me not to be able to do what I needed to do. He submitted a ticket for Snapshot and then helped me fix my original issue.
21 March 2025
Unprompted review
Reply from wpmudev.com
Huge thanks, Chelsey!
We’re so glad Sajjad was able to jump in and get everything sorted, he’s definitely one of our go-to problem solvers!
Michelle is a rockstar
Michelle was so helpful, not just with the question I had but insightful on ways I can be more preventative with having the issue not occur again. Wonderful personality, very knowledgeable and shared ideas with articles on how to help achieve her suggestions. I always have a good experience with WPMUDev, they sure know how to hire great people!
19 March 2025
Unprompted review
Reply from wpmudev.com
Thank you, Hannah!
Michelle will be so happy to hear this. She’s fantastic at turning support into an opportunity to empower, and we’re lucky to have her.
We’re just as lucky to have awesome members like you!
Reply from wpmudev.com
Appreciate the kind words, Anna! So glad we could be of help.
WPMU Dev's Luigi Di Benedetto is the…
WPMU Dev's Luigi Di Benedetto is the best support agent ever! He always knows what to do for any problem and gets it done quickly.
19 March 2025
Unprompted review
Reply from wpmudev.com
Thanks a ton, Lynne!
Luigi truly is one of the best — quick, knowledgeable, and always ready to help.
We’ll make sure he sees your amazing feedback!
Great customer service
Great customer service.
I spoke with customer service and they helped me resolved my issue promptly and provided more information on other services available.
18 March 2025
Unprompted review
Reply from wpmudev.com
Thank you, Akinlolu!
We're happy we could sort things out quickly and offer more info to help you get the most from our services.
Ray is a life savior!
17 March 2025
Unprompted review
Reply from wpmudev.com
We couldn't agree more, Zayn, Ray is awesome!
Thanks for the kind words!
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