WP-Assist Reviews 29

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

its was quick and satisfactory, they are always there for me when I'm faced with challenges, they also take mw through the processes to make me understand what they are doing. i am not an IT guy but i... See more

Company replied

Rated 5 out of 5 stars

JP was great! He assisted me without any hassle, fast and effective. I am definitely recommending them to all my clients and anyone who may need their assistance!

Company replied

Company details

  1. Web Hosting Company
  2. Web designer
  3. Website Designer

Written by the company

WP-Assist is a versatile company that specializes in web hosting, web design, and WordPress support services. With a commitment to offering comprehensive solutions, WP-Assist caters to both businesses and individuals looking to establish a strong online presence. In the realm of web hosting, WP-Assist provides reliable hosting options, including SSD storage and premium bandwidth, ensuring fast and efficient website performance. The company offers various hosting plans tailored to different needs, whether it's for a personal blog, a business website, or an e-commerce platform. On the design front, WP-Assist's web design services are geared towards agencies, freelancers, and organizations with more complex requirements. They understand the importance of visually appealing and user-friendly websites that captivate audiences and drive engagement. A notable feature of WP-Assist is their focus on WordPress support. Recognizing the popularity of WordPress as a content management system, the company offers assistance in managing and troubleshooting WordPress websites. This support can be invaluable for individuals and businesses seeking technical guidance to ensure their online platforms run smoothly. With a commitment to excellence and customer satisfaction, WP-Assist aims to make the online journey for its clients seamless and successful. They prioritize personalized assistance, round-the-clock support, and a dedication to ensuring that clients' digital assets are in safe hands. Overall, WP-Assist is positioned as a one-stop destination for individuals and businesses seeking reliable web hosting, expert web design, and efficient WordPress support services to thrive in the competitive online landscape.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

its was quick and satisfactory

its was quick and satisfactory, they are always there for me when I'm faced with challenges, they also take mw through the processes to make me understand what they are doing. i am not an IT guy but i now understand most of the stuff they were helping me with.

5 December 2024
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Reply from WP-Assist

Thank you so much for your kind words, Rasmos! I'm really happy to hear that you’re now feeling more confident and understanding the processes better. It’s always a pleasure to support you through any challenges, and I’ll continue to be here whenever you need assistance. Thanks again for your trust! 🙌🏼💻

Rated 5 out of 5 stars

Fast and Professional Service

JP was great! He assisted me without any hassle, fast and effective. I am definitely recommending them to all my clients and anyone who may need their assistance!

11 November 2024
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Reply from WP-Assist

Thank you so much for the amazing feedback! I'm thrilled to hear that you had a smooth and effective experience. Your recommendation means the world to me, and I'm always here to provide fast, professional service whenever you need it. Thanks again for your support! 🙏🏼🚀

Rated 5 out of 5 stars

I have been happy with your service

I have been happy with your service. Thank you.

1 November 2024
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Reply from WP-Assist

Thank you, Nicola, for your kind words! I'm so glad to hear that you've been happy with the service. Your satisfaction is very important to me, and I’m always here to assist you whenever you need help. Thanks again for your support! 😊💻

Rated 5 out of 5 stars

Excellent service from JP

JP is very helpful and assisted me to get a problem solved with my domain! Great communication and assistance!

1 November 2024
Unprompted review
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Reply from WP-Assist

Hi Talitha,

Thank you so much for your kind words! We’re thrilled to hear that JP was able to assist you effectively and solve the issue with your domain. We take great pride in providing excellent customer service, and it’s wonderful to know that JP’s communication and support made a positive impact on your experience.

We truly appreciate you taking the time to share your feedback, and we’ll be sure to pass on your praise to JP! If you need any further assistance in the future, don’t hesitate to reach out. We’re always here to help.

Best regards,

Rated 5 out of 5 stars

Boshoff’s

Response was quick and JP had good understanding of what was needed

25 September 2024
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Reply from WP-Assist

Thank you for the great feedback! I'm glad I could respond quickly and help you with exactly what you needed. It's always a pleasure to assist, and I'm here whenever you need support again. Thanks for your trust! 😊

Rated 5 out of 5 stars

I was completely impressed with their…

I was completely impressed with their professionalism and customer service.

20 July 2024
Unprompted review
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Reply from WP-Assist

Dear Thamsanqa Mthiyane,

Thank you so much for your wonderful review! We are thrilled to hear that you were impressed with our professionalism and customer service. Providing exceptional service to our customers is our top priority, and it’s gratifying to know that our efforts are appreciated.

We look forward to serving you again in the future.

Best regards,

Rated 4 out of 5 stars

Good service

24 June 2024
Unprompted review
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Reply from WP-Assist

Dear GENTECH POWER GENERATORS SOLUT,

Thank you for your review and for giving us a 4-star rating! We are glad to hear that you had a positive experience with our service. Your feedback is valuable to us as we strive to improve and provide the best possible service to our customers.

We look forward to the opportunity to serve you again in the future.

Best regards,

Rated 5 out of 5 stars

I'm am truly satisfied with the service…

I'm am truly satisfied with the service I've received from WP-Assist. I would truly recommend them. Keep on with the good work and excellent service.

20 June 2024
Unprompted review
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Reply from WP-Assist

Dear Company Experts,

Thank you so much for your fantastic review and 5-star rating! We are delighted to hear that you are truly satisfied with the service you received from WP-Assist. Your recommendation means a lot to us, and we are committed to maintaining the high standards that you have come to expect.

Thank you for your support and kind words. We look forward to continuing to provide you with excellent service.

Best regards,

Rated 5 out of 5 stars

Very satisfied with service

I was very satisfied with JP service
Very helpfull and fast
Very professional

17 January 2024
Unprompted review
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Reply from WP-Assist

Dear Unice Pietersen,

Thank you so much for your 5-star review! We are delighted to hear that you were very satisfied with our service. It’s wonderful to know that you found our team helpful, fast, and professional.

Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.

Best regards,

Rated 5 out of 5 stars

A massive thank you to JP

A massive thank you to JP. Very very grateful for the long hours. Excellent communication and sheer commitment. Thank you.

16 November 2023
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Reply from WP-Assist

Dear Luanne,

Thank you so much for taking the time to share your experience with us on Trustpilot! We're thrilled to hear about your positive encounter with JP and our team. Your words truly inspire and motivate us to continue delivering excellence. If you ever need further assistance or have more feedback to share, feel free to reach out. Wishing you a wonderful day!

Best regards,
The WP-Assist Team

Rated 5 out of 5 stars

Excellent as usual

3 September 2023
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Reply from WP-Assist

Thank you, Nadette Voogd and Your Key Design, for your continued support and kind words! We're thrilled to hear that you had an excellent experience with us once again. Your satisfaction is our priority, and we look forward to serving you with excellence in the future as well. If you ever have any questions or need assistance, please don't hesitate to reach out.

Rated 4 out of 5 stars

Great service provider. Quick to assist and resolve issue

Great service provider. Quick to assist and resolve issues

13 August 2023
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Reply from WP-Assist

Thank you, Meria Musumhi, for your kind words! We're thrilled to hear that you've had a great experience with our service. Our team is committed to providing quick and effective assistance to ensure any issues are resolved promptly. If you ever need further support, feel free to reach out. Your satisfaction is our priority!

Rated 5 out of 5 stars

The WP-assist(Jean-Pierre) service is…

The WP-assist(Jean-Pierre) service is extremely knowledgeable and helpful, it is a delight to work with them. I highly recommend their service.

27 August 2023
Unprompted review
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Reply from WP-Assist

Thank you so much, Ronald, for your kind words and positive feedback! We're thrilled to hear that you've had a great experience with our service, especially with Jean-Pierre. Our team takes pride in being knowledgeable and helpful, and it's wonderful to know that we've been able to assist you effectively. We truly appreciate your recommendation and look forward to continuing to provide you with top-notch service. If you ever need anything else, please don't hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

It's great company their service it's…

It's great company their service it's very good

17 August 2023
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Reply from WP-Assist

Thank you so much for taking the time to share your positive experience with us on Trustpilot! We're thrilled to hear that you find our services to be excellent. Your satisfaction is our top priority, and we're committed to delivering top-notch service to all our clients. If you ever have any questions or need assistance, please don't hesitate to reach out to our dedicated support team. We appreciate your trust in us and look forward to continuing to serve you with the best service possible.

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