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Rated 1 out of 5 stars

My box was delayed in transport and arrived a day late. Everything was over 10c and could not be used. I sent messages via the website and by email but had no response. I understand that things can go... See more

Rated 5 out of 5 stars

Wowza has become our go to instead of using Chinese Restaurants . We must have ordered at least thirty times, huge fans. The quality and authenticity is exceptional. Can't wait to see the new... See more

Rated 5 out of 5 stars

Absolutely outstanding food. Simple. Easy to cook and follow steps. Every dish was note worthy levels of tasty. Great portions. Better than any takeaway and even better than most restaurants. A truly... See more

Rated 5 out of 5 stars

Ordered my first box, 3 meals in total. Chilli beef was very hot, but, the flavour still came through. Beef & shaki mushrooms with noodles, absolutely gorgeous. Still waiting to cook the vegetable c... See more

Company details

  1. Meal Delivery
  2. Food Processing Company
  3. Online Food Ordering Service

Written by the company

Delivering the real taste of China, with the boldest flavours. We are preparing you some of the most complex, impossible to home-make, dishes in Chinese cuisine. Then you can cook them in your own kitchen in less than 10 minutes. We do the hard bit: Our kitchen team, strictly follow top end restaurant procedures to prepare each ingredient. You do the fun bit: You cook the freshly prepped ingredients following the simple video instructions, which takes as little as 10 mins. No knives needed. Eat Amazing food! Enjoy the flavours you have never had in your home before.


Contact info

4.0

Great

TrustScore 4 out of 5

302 reviews

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Replied to 28% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

All sorted

Edited to say that the customer service was excellent and my issues were sorted promptly by the team. Good communication. I always appreciate this good service and would order again in the future.

I ordered a 3 meals for two box. It arrived on time but was not refrigerated and no cold packs were in the box to maintain a low temperature.
Two of the vegetable packs were blown and were immediately binned. Consequently I cooked the prawns up immediately but had to serve with chow mien as no vegetables for the stir fry.
The chicken for the other two meals were rank when opened and unusable. The pork for the sweet and sour was of very poor quality and when I looked at the ingredients it stated pork neck - not a nice cut!
It was not a value for money box and I definitely will not be ordering again :(

25 June 2025
Unprompted review
WowzaBox logo

Reply from WowzaBox

Thank you for your feedback, and I’m very sorry to hear about your experience. That is certainly not the standard we aim to deliver.

All of our boxes are packed with ice packs and insulation to keep the contents cool during transit, so we take this issue seriously. I’ve already requested your order number—please send it through so we can fully investigate what went wrong. If it turns out there was an issue on our end during packing or handling, we’ll be more than happy to send you a replacement box.

Regarding the pork, we do use pork neck specifically for our sweet and sour recipe, as it’s a flavourful and tender cut when prepared properly. However, we understand that preferences vary and we appreciate your honest feedback.

Once again, I apologise for the inconvenience, and we hope to make this right for you.

Kind regards,
WowzaBox Team

Rated 3 out of 5 stars

Mixed feelings food good

Unfortunately there was a problem with delivery.
The box was left in a neighbours drive there was no attempt to come to our house as we actually saw the delivery van drive off. We got a photo of where it was left and didn’t recognise it. Luckily our neighbour was curious and rescued the box for us! Carried it round to our house.

We enjoyed the food actually had 5 meals instead of 3. Certainly quick and easy to make. Enjoyed the selection.

Good service useful messages.

What might put me off ordering again delivery and packaging,

12 June 2025
Unprompted review
WowzaBox logo

Reply from WowzaBox

Thank you so much for your feedback, and we’re truly sorry to hear about the delivery issue you experienced.
We completely understand how frustrating it must have been to see the driver leave without attempting proper delivery — especially when the parcel was left at the wrong address. While we work with DPD as our third-party courier, we know that doesn’t excuse the inconvenience, and we’ll be passing your feedback on to their team to help prevent similar issues in the future.

We’re really glad to hear you enjoyed the meals and found them easy to prepare — that truly means a lot to us. 😊

Thank you again for giving WowzaBox a try. We hope to welcome you back again soon and will continue doing our best to improve both our food and the overall experience.

Warm regards,
WowzaBox Customer Support Team

Rated 4 out of 5 stars

So disappointed

Edit: Wowza did get back to me and everything got sorted quickly after that. I opted for a new delivery, which I just received. 1 star taken away for delay in response. I do like the food!

So disappointed. I am sure it's not WowzaBox fault, but delivery delayed (taking longer than 48 hours). What is WowzaBox fault: emailed them asking what to do. They say they get back to you within 24 hours. Heard nothing. Loved my previous boxes, but will have to throw this one away and write off the costs to experience. Shame!

11 June 2025
Unprompted review
WowzaBox logo

Reply from WowzaBox

Thank you for reaching out, and I’m really sorry to hear about your recent experience. We did contact DPD as soon as we became aware of the delay, but unfortunately it took longer than expected to receive a response from them, which also slowed down our reply to you — for that, I sincerely apologise.

I understand how frustrating this must have been, especially after enjoying your previous boxes. My colleague has confirmed that you're happy with the solution we offered, but if there’s anything further we can do to help, please don’t hesitate to let me know.

Warm regards,
WowzaBox Team

Rated 2 out of 5 stars

expensive meal kit

Sorry but, as a Chinese person. This is a very expensive "Chinese" meal kit. For only 2 days you are paying so much for these cheap ingredients. Even looking at one of the videos, They don't even double check their spellings or grammar. you are ripping the white people so props to you. If everything was meant to be prepped, Why is the rice not even prepped? what if they dont have a rice cooker? for the quality wise, this should be worth half of it. We paid £60 for 2 days of Meal that is only above average quality. Better off going a Chinese restaurant to be honest. Similiar quality but much much cheaper and they make it for you.

Rice should have been prepped because rice stored in the fridge can still be as fresh. this kit is about prepping so they dont need to do a lot. I thought you guys are proper asians that know these things.

24 May 2025
Unprompted review
WowzaBox logo

Reply from WowzaBox

Thank you for taking the time to share your feedback. We're always open to constructive criticism, but I’d like to respond to a few points you've raised—some of which are not only misleading but also inappropriate.

Firstly, it's not acceptable to imply that we are “ripping off white people.” Our prices are the same for everyone, and we find that kind of racial framing completely inappropriate. We serve a diverse customer base who value quality, convenience, and authenticity—not stereotypes.

As for portion size, our meal kits are known for being generous, and £60 can easily provide 10 full meals. You mention finishing it in two days—could you clarify how many people that was for, and whether it was for both lunch and dinner? Without that context, your comment lacks accuracy.

Regarding the rice: our kits are designed to be ready to cook, not ready to reheat. Pre-cooked, cold rice would compromise texture and taste—something we, as cooks rooted in Asian culinary traditions, take seriously. If someone doesn’t own a rice cooker, simple stovetop instructions are included, and many customers manage just fine.

We're a small, independent team focused on delivering freshly prepared ingredients—not mass-produced food. While restaurants may offer convenience, our customers value the ability to cook real Chinese flavours at home without shortcuts like cold, pre-cooked rice.

Lastly, we acknowledge your point about spelling in the video and are already correcting that. If you have any further feedback to offer in good faith, we're more than happy to listen.

WowzaBox Team

Rated 5 out of 5 stars

Premium and Tasty

these boxes are an absolute lifesaver if for whatever reason you cant get to the shops or dont want to do loads of prep but still want an amazing Chinese meal

it all comes in containers, all the prep is done for you, you just have to heat and eat =)

the quality of ingredients is really, really good, every dish ive cooked the ingredients are premium and fresh and have tasted really good

as a treat a few times a year, these boxes are great. I only wish they'd add more dishes like Lemon Chicken :)

It's a little pricey but you won't feel short-chained as there's no faff, no shopping, no chopping, and no mess

I've just made the lychee king prawns while writing this review and honestly, it's unreal.

If you love Chinese food, you'll love wowzabox, give it a try =)

8 May 2025
Unprompted review
Rated 5 out of 5 stars

A true anomaly of the greatest order

You don’t often find authentic Chinese food, especially Sichuan (objectively the best of the Chinese cuisines) food in the UK, and to get it you always have to visit pricey restaurants in the bigger cities.
I wasn’t incredibly optimistic about this but I was genuinely blown away by the results.
The best 酸菜鱼 (the pickles fish soup) I’ve had outside of China, for sure and the twice cooked pork was perfect.
Everything was very easy to make and so fast! Given how quick it all was, I was a little frazzled getting 4 dishes done for the same time, so plan ahead if you’re doing a big meal for multiple people. But couldn’t be easier or tastier.
1000% I’ll be ordering again.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Second time ordering and again not…

Second time ordering and again not disappointed. Every dish we ordered was fresh ingredients in large portion sizes. As before all the dishes were easy to cook following the well constructed video instructions. Can’t wait for the third order!

25 April 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality ingredients

Sorry but the quality of the food was not what we expected. We ordered hot and sour soup and whilst the base broth was tasty the flat ribbon noodles were tough as was the “black bows” which we thought were perhaps seaweed which were inedible. The meat in the beef dish was very tough and chewy poor quality. We also had a prawn stir fry dish with carrot and cucumber vegetables. Following the instructions meant the carrots were barely cooked . The sauce had very little taste. We would not use this company again as we were very disappointed

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Best meal box!

Great value for money with huge portions - we shared each meal between two adults and a child and had plenty. The food was delicious, amazing flavours. I would love it if Wowzabox had an option to buy the prepared sauces separately, as this would give a little more leeway for menu planning (as the 3-day use-by, presumably due to the fresh meat, was a slight challenge).

17 April 2025
Unprompted review
Rated 2 out of 5 stars

food tasted good but i threw up the…

food tasted good but i threw up the worst i have ever had in years

15 April 2025
Unprompted review
WowzaBox logo

Reply from WowzaBox

Thank you for taking the time to leave us your review. I’m very sorry to hear that you were not feeling well.

Could you please share your order number with us so we can look into this further? Please rest assured that we follow strict health and safety procedures and have been awarded a 5-star rating by our local authority for our food hygiene standards.

As our meal kits include raw ingredients for you to cook at home, the preparation process is in your control. We kindly remind all our customers to follow the provided cooking instructions carefully and to ensure food is cooked to a safe internal temperature for consumption.

We take all feedback seriously and appreciate the opportunity to look into this matter. Please don’t hesitate to reach out directly if you have any further concerns.

Rated 5 out of 5 stars

Wowzabox

The food was amazing and so easy to cook.
Portion sizes were generous.
Will definitely order again!!!

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Consistently outstanding Asian cuisine

Consistently outstanding, high quality Asian dishes that are easy to cook and will impress even the fussiest of dinner guests. I have ordered many times from Wowzabox and have never been disappointed. It is easy to order with great descriptions of each dish and a chilli rating just in case you have guests that do not like spice. You can also filter by preference on your type of protein, ingredient or dish. The stand out dishes for us are 1) Gong Bao Chicken, which is a cheekily fiery, sweet and earthy dish with beautiful tender chicken pieces and the added crunch of peanuts 2) the Massaman Chicken Curry which is sweet, rich with a gentle chilli heat and a creamy sauce 3) Lychee King Prawns, a great combination of sweet and sour (we put the prawns in the oven to make them crispier), 4) the Umami stiry fry with the most amazing savoury, rich sauce over aubergine, potato and peppers (who knew vegan cuisine could taste so moorish) and the Mongolian Lamb ribs which are lightly spiced, slightly salty with a delicate sweet after taste. Remember also to search for spring onion dip which does not necessarily show up on the side dishes but is a slightly spicy, garlicly gem of a sauce that adds a special kick to any dish. I also recommend the pickled radishes which is a generous sized portion that keeps for days. I have recommended to many and cannot wait to see more dishes added. Definitely way more superior to the usual takeaway and easy to cook for even the most novice of cooks with handy step by step videos.

10 April 2025
Unprompted review
Rated 3 out of 5 stars

Best meal was Massaman curry

Best meal was Massaman curry! Two others won't buy again tho. A nice change but eat by date meant had to give some away as couldn't eat all four meals in time

7 April 2025
Unprompted review
Rated 4 out of 5 stars

Nice dishes and generous portions but…

Nice dishes and generous portions but gave aa wrong source.

30 March 2025
Unprompted review
WowzaBox logo

Reply from WowzaBox

Thank you for reviewing WowzaBox.
We’re truly sorry to hear that there was an issue with your order. Could you kindly reach out to our customer support team or email us at info@wowzabox.com with your order number?

We’ll make sure to look into it right away and resolve it for you.
Thank you again for bringing this to our attention – we really appreciate it.

Warm regards,
WowzaBox Customer Support Team

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