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Rated 5 out of 5 stars

I tried wow hydrate for the first time in Dubai whilst football training. I must say WOW! The electrolyte water was absolutely amazing and delicious. It kept me going after an intense HIIT session and... See more

Rated 5 out of 5 stars

I was genuinely impressed with this company. I emailed them early in the morning to cancel a subscription that had already been charged around 5am, and by 7am they had not only cancelled the order bu... See more

Rated 5 out of 5 stars

Delivery was made quickly enough and courier service kept me updated on progress regularly. Product itself is great. 20g of protein in a nice chilled and tasty drink that can be enjoyed when working o... See more

Rated 1 out of 5 stars

Disgusted by it. Just drunk the Tropical. It actually tasted nice but saw the label afterwards reading collagen! It isn't vegetarian. Feel I've been tricked into taking animal products!!!! Morally wro... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Written by the company

The latest innovation in fitness hydration with powerful, fresh ingredients in every cap. Wow Hydrate delivers the essentials, refuelling the body without carbs or sugar.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If, when, maybe?!

Placed a sizeable order which unfortunately failed to turn up for 4 days (incl. weekend admittedly). However when we attempted to contact Wow Hydrate to confirm the delivery date - it proved impossible to contact anybody. No telephone number listed anywhere (website, Google, etc.). Despite their website loudly proclaiming ‘get in touch - by PHONE, e/mail, etc.’. Plus a completely unresponsive number of e/mail addresses listed.

Having recieved only confirmation e/mails stating ‘Your order is now complete’ - we were left completely in the dark about when - or indeed if - our delivery would ever arrive.

Goods finally arrived on Day 5. But still only ‘Radio Silence’ from Wow!

All I can say about our Customer Journey was if this is what you believe customer Service should be? Wow! Just Wow!!! 😶😶😶

27 June 2024
WOW HYDRATE logo

Reply from WOW HYDRATE

Hi Scott, Thank you for contacting WOW HYDRATE. Sorry to hear you was unhappy with the delivery lead time. Please note our delivery lead time is 3-4 business days. I would like to investigate into this issue further, please can you advise the email address you contacted? Please come back to us at info@wowhydrate.com

Rated 5 out of 5 stars

Absolutely brilliant product!

I bought a choice of four different flavours and they have all proved to be very popular with my dog walker husband and my cricket playing son. They are great tastes and provide the necessary hydration needed especially in this weather - will definitely order more.

17 June 2024
Rated 5 out of 5 stars

Great flavours! Do not down a whole bottle unless you want to be shitting through the eye of a needle

Delivery was extremely quick, didn’t even receive the delivered email before the drinks had been delivered! The drinks, taste amazing! I’m still shocked as to how sweet they taste with 0 sugar in! I did make the mistake of drinking a full bottle in one go and I must say, I couldn’t stop shitting! The drinks taste like jelly before extra water is added. The strongest flavour I would say is the tropical however summer fruits are equally as strong. Lovely flavours, not too keen on the lemon and lime but that’s just personal preference. Great drinks but ease into the consumption rather than downing a whole bottle!

16 June 2024
Rated 1 out of 5 stars

No delivery, no refund

Not WowHydrate’s fault but UPS didn’t deliver and returned the package to sender. However, I have not been refunded for the cost of the package or notified by Wow Hydrate despite having confirmation from UPS that it was returned

20 May 2024
Rated 4 out of 5 stars

Unfortunately due to the delivery…

Unfortunately due to the delivery company used I'm giving this company 4*

Shame because the product is really good, ordered the Cherry Flavour.. more for the fact my son is a Man Utd fan (don't ask)

10 May 2024
Rated 1 out of 5 stars

Spam

Kept spamming me with email even after repeatedly unsubscribing following a purchase.

8 May 2024

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