World of Judaica Reviews 349

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Website easy to navigate, ordering simple. Have contacted them a couple of times and have always received a prompt reply, considering the situation in Israel at the moment their service has been exce... See more

Rated 1 out of 5 stars

Great selection with great prices BUT would never shop here again=website did not filter (I was searching for knit kippah and had to go through 1,395 choices!) AND when you add to shopping cart and wa... See more

Rated 5 out of 5 stars

I have recently ordered various items from Judaica.com and am so pleased with my purchases. Could honestly not have wished for anything better. All of the products looked even better then advertised.... See more

Rated 5 out of 5 stars

I am so pleased with my choice of ordering from World Of Judaica. I have ordered several Judaica items to my new home in London and am very pleased with shipment time and competitive prices. I have... See more

Company details

Information provided by various external sources

World of Judaica is an Israel based company with a U.S. presence which brings together the old and the new, the traditional and the modern world of Judaica items. Our goal is to provide Judaica items for all of those special days and occasions celebrated throughout the Jewish year. We offer high quality, well crafted items from Israel. Founded in 2008, World of Judaica is a pioneer in the Judaica industry combining both retail items and education to provide the complete Judaica experience to all customers.


Contact info

3.7

Average

TrustScore 3.5 out of 5

349 reviews

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Rated 5 out of 5 stars

I was concerned about dealing with a …

I was concerned about dealing with a company I didn't know and sending a gift to my sister in Israel. However, World of Judaica had just the gift I was looking for, reasonably priced, and they answered all of my questions patiently and promptly. There was no charge for delivery or customs and they followed up. This is the company I would be sure to deal with again!

22 June 2017
Unprompted review
Rated 1 out of 5 stars

WORST COMPANY

WORST COMPANY! WORST CUSTOMER SERVICE. This website/company is a complete joke - they charge your credit card and then fail to process your order. I was told TWO weeks after my credit card was charged that they had not been able to process my order and requested I provide my credit card details again! When you attempt to contact them they do not respond. I have tried 5 different avenues to contact the customer service team to resolve the issue and have not received a single response.

My order number is: #17882016

13 June 2017
Unprompted review
World of Judaica logo

Reply from World of Judaica

Shalom Samantha

We would very much like to help you and look into this issue.
Please respond with your order number or email address associated with the account so we can investigate the matter and find a resolution as quick as possible.
I will personally handle this case to ensure an efficient resolution.

Janet G
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com

Rated 5 out of 5 stars

Beautiful selections

I purchased the sterling silver Shema bracelet. I love it! I have gotten many compliments on it. There are so many beautiful items to choose from; the selections are endless. I've ordered again and am looking forward to receiving my new items. I like that this company offers free shipping even though there is a longer wait time; but, anything worth having, takes time.

7 June 2017
Unprompted review
Rated 5 out of 5 stars

Customer Service

A great Service team. Last Year had a mishap and my order got lost somewhere in "cyberspace"", Round about March this year it was found by team and I was contacted pronto. I was given a chance, to either claim money back or order goods of same value. No worries.
I ordered as replacement some nice oils and creams and they arrived in excellent condition. Team went out of their way to get my preferred goods and when at one stage the item was out of stock they contacted me at once and found some other similar ones so I could make an educated choice. Well done team.

2 June 2017
Unprompted review
Rated 3 out of 5 stars

The t-shirt was OK

The t-shirt was OK. I ordered an XL for my other half and it was too small. 😞 Our first birthday and didn't make me look so good. Would have been nice if they had noted that they ran smaller in size.

11 May 2017
Unprompted review
World of Judaica logo

Reply from World of Judaica

Dear Karen,

We are sorry to hear about your shirt size issue.
We have contacted you via personal email to try and find you a resolution.
Please be in close correspondence with regards.

Rated 3 out of 5 stars

shipping delays, lack of communication

it took over 2 months for my items to ship. I finally got my items after they initiated 2 swaps for the 1 item that was holding things up. There was never any response to my emails requesting a status update. After the second time they requested a substitute for the same item, I gave them a list of alternates - and my package shipped very soon after that.

After all the drama, my purchases were great and what I expected.

10 May 2017
Unprompted review
World of Judaica logo

Reply from World of Judaica

Dear Jana,

We are very happy that you loved our products.
With regards to the delay, we are sorry for the inconvenience.
However, please know that this is a rare case and is not the norm in our operation.
Please refer to your email as we have offered you a resolution.

Rated 5 out of 5 stars

WORLD OF JUDAICA

I HAVE ORDERED SEVERAL ITEMS FROM WORLD OF JUDAICA THROUGHOUT THE PAST COUPLE OF YEARS. ALL ITEMS HAVE BEEN BEAUTIFUL AND WELL MADE. I HAVE RECEIVED COMPLIMENTS AND SO HAVE THE PEOPLE I HAVE BOUGHT THEM FOR. THIS IS A GREAT SITE FOR ALL YOUR JEWISH ITEMS.

9 May 2017
Unprompted review

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