The quote and purchase process is easy and informative, and I appreciate the follow up reminders to go over the details again carefully while still in the cancellation window. The real distinguishing... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Incredibly easy to work through and find the best cover to suit my needs. The options available through World Nomads were far greater than any other insurance company and they were incredibly cost eff... See more
Company replied
Fortunately, I have never had to use my World Nomad insurance. Although, I keep coming back to World Nomad as it is an easy website to use, offers coverage that suits me and my travel plans, plus its... See more
Company replied
I was looking for my trip insurance with affordable basic and easy to understand terms and condition for months with no luck until I saw World Nomad popped up on my laptop screen while searching for m... See more
Company replied
Company details
- #8 of 10 best companies in Travel Insurance Company
- #9 of 12 best companies in Insurance Company
- #1 of 1 best companies in Publisher
About World Nomads
Written by the company
World Nomads
Written by the company
- Simple and flexible travel insurance
- We’re here to help you to explore your boundaries. We offer travel insurance, safety advice, inspiration and opportunities, so you can travel confidently. Because we believe in giving back to the places we travel to, we also enable you to make a difference with a micro-donation when you buy with us.
Contact info
Governor Macquarie Tower, Level 18, 1 Farrer Place, 2000, Sydney, Australia
- +61 2 82630400
- help@worldnomads.com
- worldnomads.com
4.3
Excellent
6K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bait and switch
Bait and switch. Signed up for a 125k medical policy, got a 25k one. Found several other reports of they doing that. Cancelled as I was in cool off period, but if I hadn’t looked at my policy documentation I would not have found out
10 April 2026
Reply from World Nomads
Hi Ricardo, we're sorry to hear you had issues purchasing your policy. I have forwarded your comments to our leadership team and someone will be in touch to discuss your feedback further. Safe travels - Belle ✈️ World Nomads
Easy and affordable
7 April 2026
Reply from World Nomads
Hi MN! Thanks for the amazing review, and enjoy those rains down in Africa. Safe travels - Belle ✈️ World Nomads
There when we needed insurance whilst still on holidsy
Was easy to book,didn’t have to use it thankfully so can’t really comment on the service.
11 April 2026
Reply from World Nomads
Hi Rhona - looks like you have an exciting trip planned! Thanks for leaving a review. Safe travels - Belle ✈️ World Nomads
Travel in peace of mind
It has been more than three times that I insure our travels with World Nomads and it has always been so easy, and the travels with a peace of mind.
11 April 2026
Reply from World Nomads
Hi Umit! Thanks for the amazing review 🤩 have a few tacos for me 🌮🌮🌮 Safe travels - Belle ✈️ World Nomads
Easy to compare plans
Easy to compare plans, and easy to understand. Fast too thanks a ton!
9 April 2026
Reply from World Nomads
Hi Douglas - thanks for the ⭐⭐⭐⭐⭐ review! Have an amazing time in South America. Safe travels - Belle ✈️ World Nomads
Reply from World Nomads
Hi Kari,
We're happy to hear that your experience was easy and fast. 😊 Thank you for your feedback; we appreciate it. Enjoy your time in Kenya. 🦁 🌄
Safe travels - Lucy ✈️ World Nomads
It was simpe to understand my options…
It was simpe to understand my options and to purchase my travel insurance.
10 April 2026
Reply from World Nomads
Hi Janine,
We're happy to hear that you found it simple to understand your options and purchase your travel insurance. Thank you for your positive feedback! 😊 Enjoy Peru! 🏔️ 🦙
Safe travels -Lucy ✈️ World Nomads
Easy to navigate
Easy to navigate. Provided clear options for coverage and when I called support to clarify coverage duration, the rep was beyond helpful and reassured me on coverage. Very competitive price for Explorer option for 100 days solo East and SE asia trip. Will definitely use again!
8 April 2026
Reply from World Nomads
Hi Robert
We're happy to hear that you found our website easy to navigate and our support helpful. 😊 We appreciate your feedback regarding the clear coverage options and competitive pricing for your trip. Thank you, and we look forward to assisting you again! Enjoy your travels! 📷 🏯🏝️
Safe travels - Lucy ✈️ World Nomads
Strong recommendation
I have used World Nomads for travel insurance for overseas trips for many years now. I find them efficient, helpful and give personal assistance when needed.
13 April 2026
Unprompted review
Reply from World Nomads
Hi Anna,
We're happy to hear that you've had positive experiences with our travel insurance over the years. We appreciate your kind words about our efficiency, helpfulness, and personal assistance. Thank you for your long-term support! 😊
Safe travels - Lucy ✈️ World Nomads
Clarity of the terms and conditions…
Clarity of the terms and conditions together with reasonable pricing. Trusted insurer on previous trips.
10 April 2026
Reply from World Nomads
Hi Neil,
We're happy to hear that you found our terms and conditions clear and the pricing reasonable. Thank you for trusting us again based on your previous positive experiences! ✨ Have a great trip to Zimbabwe! 🦁🌄✨
Safe travels - Lucy ✈️ World Nomad
Smooth process getting you covered
Smooth process getting you covered. Can't say anything about claim management - and hopefully never have to.
8 April 2026
Reply from World Nomads
Hi Michael,
We're happy to hear that you experienced a smooth process. 😊 We appreciate your feedback and hope you will never need to file a claim. Enjoy your time in Namibia! 🏜️🦒
Safe travels - Lucy ✈️ World Nomads
Reply from World Nomads
Hi Po, We appreciate you sharing your experience! We're so happy to hear that you found our pricing favourable and our explanations helpful. Have an amazing time in Hungary. Safe travels - Babita ✈️ World Nomads
Paid the Premium but It took 3 months…
Paid the Premium but It took 3 months for that, despite all correct info given since day 1
3 December 2025
Reply from World Nomads
Hi Claudia, We regret that receiving your premium service took so long, even with accurate information. We'll investigate the delay if you could send the details via email- info@worldnomads.com. Safe travels -Babita ✈️ World Nomads
My go to for travel insurance
My go to for travel insurance - easy to compare plans and purchase.
7 April 2026
Reply from World Nomads
Hi Jacqueline, We're happy to hear that comparing and purchasing plans was easy for you. Thank you for your positive feedback; we appreciate it greatly! Enjoy the rest of your holidays in Paradise. Safe travels - Babita ✈️ World Nomads
Did fine but disappointed in an answer…
Did fine but disappointed in an answer I received from a question. It didn't seem like the person even read what I wrote because the answer was so off the mark.
6 April 2026
Reply from World Nomads
Hi Janice, Thank you for your feedback—we really appreciate you taking the time to share it. I’m sorry that our response missed the mark and didn’t properly address your question. That’s not the experience we want for our customers. We’ll be reviewing what happened to ensure we’re providing more accurate and thoughtful responses moving forward. If you’re able to, please resend your inquiry to info@worldnomads.com so we can take another look and assist you properly. Wishing you a wonderful time on your next travels.Safe travels - Babita ✈️ World Nomads
Disappointing experience
Did not cover a sudden, altitude related illness on a trek high in the Himalayas that shortened my pre-paid professionally guided trek, required helicopter evac to lower altitude on advice from my guide (couldn't take deep breath & was unable to hike out on my own) where I spent 4 days recovering from a deep, bronchial cough in my hotel. The reason given was that I did not seek treatment by a doctor or hospital to document the validity of the claim. Due to swift preventative action, my high risk altitude symptoms (nausea, headache) eased immediately at the lower altitude. I was mainly left with a deep cough that I decided to self treat over 4 days with rest, hydration, otc cough medicine, steam, etc. My trip was interrupted due to illness, I incurred no medical expenses but did incur extra costs as a result, the claims I submitted were minimal, and I provided reasons why I did not seek formal medical treatment.
The best way to summarize this travel insurance is that if you have a major medical emergency and are hospitalized, they will likely cover it. However, if your trip is interrupted by any illness or medical issue that does not rise to the level of requiring hospitalization or treatment in a formal medical setting (think food poisoning, flu, etc.) or if you take preventative action to prevent a more serious illness (altitude sickness), it does not provide any trip interruption cover whatsoever.
Deeply disappointed in their policy as it lacks practical application and lacks discretion for common trip interruption situations.
20 November 2025
Unprompted review
Reply from World Nomads
Hi Tom, Thank you for providing the details of your experience. We’re sorry to hear about the situation and understand how difficult this must have been during your trek.
We have requested your full policy details so we can review your case thoroughly and forward it to the relevant team for further assessment. Once received, we will ensure it's forwarded to the relevant team to respond. We appreciate your patience and will be in touch as soon as we have an update. Safe travels -Babita ✈️ World Nomads
Perfect for the Adventure Traveler
Pretty perfect travel insurance for the adventure traveler! The site is very easy to navigate, great coverage options are extensive (and very inclusive!) and the cost is surprisingly reasonable. World Nomads will be my go-to for travel insurance from now on!
7 April 2026
Reply from World Nomads
Hi Pamela, We're happy to hear that you found our website easy to navigate and that you appreciate the extensive coverage options and reasonable cost. We appreciate you making us your go-to for travel insurance! Have a wonderful time in the United Kingdom. Safe travels - Babita ✈️ World Nomads
Reply from World Nomads
Hi Prathima, We're happy that enrolling online was easy for you. Thank you for your feedback; we appreciate you taking the time to share. Have an adventurous holiday in Nepal. Safe travels - Babita ✈️ World Nomads
Highly recommend 5/5
Everything was easy and straight to the point. You guys took out any guess work. There was no run around or send your email first for the pricing. I didn’t have to speak to anyone and everything was written out plainly and throughly. I would definitely use them again and recommend to others.
7 April 2026
Reply from World Nomads
Hi DeJNe, Thank you so much for your fantastic review! 🌟 We’re delighted to hear that you found everything easy, clear, and straightforward—that’s exactly the experience we aim to provide.
It’s great to know the process was transparent and hassle-free, and that you were able to get all the information you needed without any runaround. Your recommendation means a lot to us. Enjoy your trip to Italy. Safe travels - Babita ✈️ World Nomads
Reply from World Nomads
Hi Erica, Thanks for your feedback 😊
We appreciate you taking the time to leave a review. Safe travels - Babita ✈️ World Nomads
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.