World Food Shop Reviews 

284
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery times, highly competitive pricing, and the impressive variety of hard-to-find international products that truly bring a wonderful taste of home. Consumers also deeply appreciate the careful packaging that consistently ensures goods arrive safely, completely intact, and ready to enjoy right away. However, some people mentioned occasional issues with missing items, damaged packages during transit, or delayed deliveries handled by third-party couriers. A few reviewers also experienced frustrating difficulties trying to contact customer support for assistance or navigating complicated return and refund processes.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very quick shipping times... See more

Product

Customers consistently note positive experiences with product, highlighting the great variety, competitive... See more

Order

People report positive experiences with order, highlighting the user-friendly website, fast shipping within... See more

Price

Users describe satisfaction with price, frequently highlighting competitive rates and great value alongside... See more

Service

Customers expressed great satisfaction with the fast, professional service and excellent overall experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... See more

Rated 5 out of 5 stars

colour me impressed, I ordered one day, received the next. What more can I say, I got what I ordered and it was teleported to me. Will be using again. Thanks guys.

Rated 5 out of 5 stars

Ordered my goods on Sunday evening - they were delivered on Tuesday morning. Brilliant!

Rated 5 out of 5 stars

Great prices quick delivery been buying from here for a long time variety


Company details

  1. Supermarket

Written by the company

World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

284 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(284)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Haven’t used this company before but…

Haven’t used this company before but came across them when I was looking online for crucials sauces which are harder to get in stores now and when you can they only sell a couple off the varieties. Trustpilot scores were good so decided to give it a go. They had the full range of sauces and I was able to stock up on my favourites. My order was dispatched very promptly and arrived the following day. Never had anything delivered so quickly. Would definitely use them again.

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Service.

Really good variety of goods, fast shipment and delivery. Was very pleased with my order which was well packed and arrived perfectly in tact. Excellent service 😊

23 April 2023
Rated 5 out of 5 stars

Wow!!! Great Customer Service.

Wow! This is the first time I have placed an order with World Food Shop and I’m really pleased to have found them! I placed my order and received it within 48 hours! The site was easy to use, had some lovely things to choose from and my parcel arrived beautifully packed and all in order. Also the prices were good. I also had a really courteous message from them thanking me for my order. Their good old fashioned customer service has secured me as a repeat customer in the future🥰🥰🥰

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Just what I needed

I struggled to find the curry sauce in my local supermarket so ordered several from world foods. It was reasonably priced, arrived quickly and in good condition. I will use them again.

24 March 2023

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